{"schemaVersion":"jobsearcher.job.v1","id":"300adc144331b1b3f5d944d7","url":"https://jobsearcher.com/jobs/300adc144331b1b3f5d944d7","canonicalUrl":"https://jobsearcher.com/jobs/300adc144331b1b3f5d944d7","title":"Office Manager","description":"Now hiring\nChiropractic Office Manager\nFull-Time · In-Office · $19–$25/hr + Quarterly KPI Bonuses\nAbout the role\nWe are a cash-based chiropractic practice seeking a highly motivated and experienced Office Manager to lead our day-to-day operations. Our model is straightforward — patients pay directly at the time of service or in advance, and we provide superbills upon request. Insurance billing is limited exclusively to Personal Injury Protection (PIP) and personal injury cases, which also requires active coordination with law offices and adjusters. This is a key leadership role requiring someone who is detail-oriented, professional, and thrives in a fast-paced clinical environment.\nCompensation & benefits\nBase pay\n$19 – $25/hr\nBased on experience\nBonuses\nQuarterly KPI\nPerformance-based incentives\nSchedule\nFull-Time\nMonday – Friday\nKPI bonus metrics include: patient retention rate, superbill accuracy and turnaround time, PIP collections ratio, case file organization and response time to legal/adjuster requests, appointment fill rate, and patient satisfaction scores.\nKey responsibilities\nOversee all front and back-office daily operations\nProcess patient payments and manage daily cash reconciliation\nGenerate accurate superbills upon patient request using correct CPT and ICD-10 codes\nSubmit and manage PIP and personal injury insurance claims from open to close\nServe as primary point of contact for law offices, attorneys, and insurance adjusters\nMaintain organized, complete, and timely case documentation for all PI/PIP patients\nTrack lien statuses and follow up on outstanding balances with legal representatives\nRespond promptly to records requests, demand letters, and legal correspondence\nSupervise, train, and schedule front desk and support staff\nMaintain EHR records, patient documentation, and reporting in Chiro HD\nTrack KPIs and prepare regular performance reports for the doctor/owner\nMaintain HIPAA compliance and patient confidentiality across all communications\nManage inventory, office supplies, and vendor relationships\nFoster a welcoming, professional patient experience from check-in to checkout\nImportant — our billing model\nWe are a cash-based clinic. We do not bill health insurance. All standard patients pay at the time of service. Superbills are generated on request so patients may seek their own reimbursement. Insurance claims are submitted only for PIP and personal injury cases. Candidates must be comfortable operating in this model and have a clear understanding of how cash-pay and PI billing coexist in a single practice.\nRequired qualifications\nMinimum 2+ years of chiropractic or healthcare office management experience\nProficiency in superbill generation using correct CPT and ICD-10 coding for chiropractic services\nDemonstrated experience managing PIP and personal injury billing from intake to settlement\nComfortable communicating professionally with plaintiff attorneys, defense counsel, and insurance adjusters\nPrior supervisory or management experience leading a team of 2 or more\nExceptional punctuality, reliability, and organizational skills — you set the standard for the team\nUnderstanding of lien-based care, demand packages, and medical records requests in PI cases\nProficiency with EHR/practice management software and Microsoft Office / Google Workspace\nStrong understanding of HIPAA regulations, including proper handling of records releases to legal parties\nExcellent written and verbal communication skills — professional, composed, and responsive\nPreferred qualifications\nExperience with Chiro HD EHR software — highly preferred\nPrior experience in a cash-pay or hybrid chiropractic practice\nCertified Professional Coder (CPC) or equivalent medical billing certification\nBilingual (English/Spanish) — a plus in serving our diverse patient community\nWho you are\nYou are a self-starter who doesn't need to be micromanaged. You understand the nuances of a cash-based practice — you can explain the superbill process clearly to patients, keep PI case files airtight for legal review, and handle attorney calls with professionalism and composure. You lead by example, arriving on time every day and holding your team to the same standard. You take pride in a well-run office where nothing slips through the cracks — not a missing signature, not an unanswered email, not an unreconciled payment. You are honest, solutions-oriented, and genuinely invested in the success of the practice.\nHow to apply\nPlease submit your resume along with a brief cover letter outlining your experience with cash-pay chiropractic billing, superbill generation, PIP case management, and legal coordination. References from a previous chiropractic or personal injury medical office are strongly encouraged. Qualified candidates will be contacted for an initial phone screening.\nWe are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.\nPay: $17.00 - $25.50 per hour\nWork Location: In person","company":"Evolvechiropractic","rawCompany":"evolvechiropractic","city":"St Augustine","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-07-27T12:56:59.361Z","occupations":[{"code":"29-1011.00","title":"Chiropractors","slug":"chiropractors"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-9111.00","title":"Medical and Health Services Managers","slug":"medical-and-health-services-managers"}],"industries":[{"code":"621310","title":"Offices of Chiropractors","slug":"offices-of-chiropractors"},{"code":"621399","title":"Offices of All Other Miscellaneous Health Practitioners","slug":"offices-of-all-other-miscellaneous-health-practitioners"},{"code":"621111","title":"Offices of Physicians (except Mental Health Specialists)","slug":"offices-of-physicians-except-mental-health-specialists"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Office Manager","description":"Now hiring\nChiropractic Office Manager\nFull-Time · In-Office · $19–$25/hr + Quarterly KPI Bonuses\nAbout the role\nWe are a cash-based chiropractic practice seeking a highly motivated and experienced Office Manager to lead our day-to-day operations. Our model is straightforward — patients pay directly at the time of service or in advance, and we provide superbills upon request. Insurance billing is limited exclusively to Personal Injury Protection (PIP) and personal injury cases, which also requires active coordination with law offices and adjusters. This is a key leadership role requiring someone who is detail-oriented, professional, and thrives in a fast-paced clinical environment.\nCompensation & benefits\nBase pay\n$19 – $25/hr\nBased on experience\nBonuses\nQuarterly KPI\nPerformance-based incentives\nSchedule\nFull-Time\nMonday – Friday\nKPI bonus metrics include: patient retention rate, superbill accuracy and turnaround time, PIP collections ratio, case file organization and response time to legal/adjuster requests, appointment fill rate, and patient satisfaction scores.\nKey responsibilities\nOversee all front and back-office daily operations\nProcess patient payments and manage daily cash reconciliation\nGenerate accurate superbills upon patient request using correct CPT and ICD-10 codes\nSubmit and manage PIP and personal injury insurance claims from open to close\nServe as primary point of contact for law offices, attorneys, and insurance adjusters\nMaintain organized, complete, and timely case documentation for all PI/PIP patients\nTrack lien statuses and follow up on outstanding balances with legal representatives\nRespond promptly to records requests, demand letters, and legal correspondence\nSupervise, train, and schedule front desk and support staff\nMaintain EHR records, patient documentation, and reporting in Chiro HD\nTrack KPIs and prepare regular performance reports for the doctor/owner\nMaintain HIPAA compliance and patient confidentiality across all communications\nManage inventory, office supplies, and vendor relationships\nFoster a welcoming, professional patient experience from check-in to checkout\nImportant — our billing model\nWe are a cash-based clinic. We do not bill health insurance. All standard patients pay at the time of service. Superbills are generated on request so patients may seek their own reimbursement. Insurance claims are submitted only for PIP and personal injury cases. Candidates must be comfortable operating in this model and have a clear understanding of how cash-pay and PI billing coexist in a single practice.\nRequired qualifications\nMinimum 2+ years of chiropractic or healthcare office management experience\nProficiency in superbill generation using correct CPT and ICD-10 coding for chiropractic services\nDemonstrated experience managing PIP and personal injury billing from intake to settlement\nComfortable communicating professionally with plaintiff attorneys, defense counsel, and insurance adjusters\nPrior supervisory or management experience leading a team of 2 or more\nExceptional punctuality, reliability, and organizational skills — you set the standard for the team\nUnderstanding of lien-based care, demand packages, and medical records requests in PI cases\nProficiency with EHR/practice management software and Microsoft Office / Google Workspace\nStrong understanding of HIPAA regulations, including proper handling of records releases to legal parties\nExcellent written and verbal communication skills — professional, composed, and responsive\nPreferred qualifications\nExperience with Chiro HD EHR software — highly preferred\nPrior experience in a cash-pay or hybrid chiropractic practice\nCertified Professional Coder (CPC) or equivalent medical billing certification\nBilingual (English/Spanish) — a plus in serving our diverse patient community\nWho you are\nYou are a self-starter who doesn't need to be micromanaged. You understand the nuances of a cash-based practice — you can explain the superbill process clearly to patients, keep PI case files airtight for legal review, and handle attorney calls with professionalism and composure. You lead by example, arriving on time every day and holding your team to the same standard. You take pride in a well-run office where nothing slips through the cracks — not a missing signature, not an unanswered email, not an unreconciled payment. You are honest, solutions-oriented, and genuinely invested in the success of the practice.\nHow to apply\nPlease submit your resume along with a brief cover letter outlining your experience with cash-pay chiropractic billing, superbill generation, PIP case management, and legal coordination. References from a previous chiropractic or personal injury medical office are strongly encouraged. Qualified candidates will be contacted for an initial phone screening.\nWe are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.\nPay: $17.00 - $25.50 per hour\nWork Location: In person","datePosted":"2026-07-27T12:56:59.361Z","dateModified":"2026-07-27T12:56:59.361Z","hiringOrganization":{"@type":"Organization","name":"Evolvechiropractic","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"St Augustine","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"300adc144331b1b3f5d944d7"},"url":"https://jobsearcher.com/jobs/300adc144331b1b3f5d944d7"}}