{"schemaVersion":"jobsearcher.job.v1","id":"2ff47bfb984e373f6defe231","url":"https://jobsearcher.com/jobs/2ff47bfb984e373f6defe231","canonicalUrl":"https://jobsearcher.com/jobs/2ff47bfb984e373f6defe231","title":"Solutions Engineer","description":"Acclaim is building the financial infrastructure that powers the global insurance industry.\n\nInsurance companies move billions of dollars every year across claims, premiums, commissions, and reimbursements, yet much of the underlying financial infrastructure remains fragmented and manual. We're building a modern platform that helps insurers move money globally, manage treasury, and automate financial operations.\n\nWe're an early-stage company with experienced founders, growing customers, and the opportunity to define the future of insurance payments.\n\nAbout the role\nWe're looking for a Solutions Engineer to help customers successfully adopt Acclaim from sales discovery through production launch. You'll translate complex business and payment requirements into technical solutions, guide customers through integrations, and help them get live quickly and successfully.\n\nYou'll work at the intersection of customers, payments, and technology. This is a hands‑on, customer‑facing role for someone who is technically fluent, an excellent communicator, and energized by solving complex integration challenges.\n\nWho you'll work with\nYou'll work directly with customers and collaborate closely with the founders, Account Management, Sales, Product, and Engineering. You'll partner with Account Managers throughout the customer relationship, owning the technical side of implementations and helping customers expand their use of Acclaim over time.\n\nWhat you'll do\n\nLead technical discovery and solution design during the sales process, including product demonstrations and integration guidance.\n\nPartner with Account Management to drive customer implementations, technical workstreams, timelines, dependencies, and go-live readiness.\n\nGuide customers through API integrations, webhooks, file-based workflows, platform configuration, and other technical requirements.\n\nCoordinate testing, UAT, technical training, and production launches.\n\nTroubleshoot integration and configuration issues, bringing in Engineering when deeper technical expertise or product changes are required.\n\nWork alongside Account Management after launch as customers' technical needs and use of Acclaim evolve.\n\nImprove implementation processes, documentation, and repeatable solution patterns as Acclaim scales.\n\nWhat success looks like\nWithin your first year, you'll have:\n\nConsistently moved customers from contract to production quickly and successfully.\n\nAccurately identified technical requirements during the sales process, reducing implementation surprises.\n\nLed well-managed implementations with clear timelines, ownership, and communication.\n\nBuilt trusted relationships with customer technical and operational teams.\n\nEstablished repeatable implementation patterns that reduce time to go-live.\n\nWhat we’re looking for\n\nExperience in solutions engineering, implementation, technical consulting, or another customer-facing technical role.\n\nStrong understanding of APIs, webhooks, file-based integrations, and modern software systems.\n\nExperience leading customer implementations or complex technical projects.\n\nAbility to translate business requirements into clear technical solutions.\n\nExcellent written and verbal communication skills with technical and non-technical audiences.\n\nStrong project management, organization, and follow-through.\n\nAbility to troubleshoot technical issues and coordinate effectively with engineering teams.\n\nNice to have\n\nExperience in payments, fintech, or financial services.\n\nExperience in the insurance industry.\n\nExperience implementing enterprise SaaS products.\n\nExperience working with complex payment or financial workflows.\n\nExperience at an early-stage or high-growth startup.\n\nWhy Acclaim\nJoining Acclaim means helping build foundational infrastructure for one of the world's largest industries.\n\nYou’ll have the opportunity to:\n\nHelp leading insurance organizations modernize complex payment operations.\n\nWork directly with customers from initial solution design through production launch.\n\nBecome an expert in payments, integrations, and insurance technology.\n\nWork directly with experienced founders and a highly collaborative team.\n\nHelp define how Acclaim implements and supports increasingly complex customers as we scale.\n\nIf you're energized by solving technical problems, working directly with customers, and turning complex requirements into solutions that work in the real world, we’d love to meet you.\n\nEqual opportunity\nAcclaim is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.\n\n#J-18808-Ljbffr","company":"Withacclaim","rawCompany":"withacclaim","city":"Austin","state":"TX","isRemote":false,"isActive":true,"createdAt":"2026-07-27T03:23:04.843Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Solutions Engineer","description":"Acclaim is building the financial infrastructure that powers the global insurance industry.\n\nInsurance companies move billions of dollars every year across claims, premiums, commissions, and reimbursements, yet much of the underlying financial infrastructure remains fragmented and manual. We're building a modern platform that helps insurers move money globally, manage treasury, and automate financial operations.\n\nWe're an early-stage company with experienced founders, growing customers, and the opportunity to define the future of insurance payments.\n\nAbout the role\nWe're looking for a Solutions Engineer to help customers successfully adopt Acclaim from sales discovery through production launch. You'll translate complex business and payment requirements into technical solutions, guide customers through integrations, and help them get live quickly and successfully.\n\nYou'll work at the intersection of customers, payments, and technology. This is a hands‑on, customer‑facing role for someone who is technically fluent, an excellent communicator, and energized by solving complex integration challenges.\n\nWho you'll work with\nYou'll work directly with customers and collaborate closely with the founders, Account Management, Sales, Product, and Engineering. You'll partner with Account Managers throughout the customer relationship, owning the technical side of implementations and helping customers expand their use of Acclaim over time.\n\nWhat you'll do\n\nLead technical discovery and solution design during the sales process, including product demonstrations and integration guidance.\n\nPartner with Account Management to drive customer implementations, technical workstreams, timelines, dependencies, and go-live readiness.\n\nGuide customers through API integrations, webhooks, file-based workflows, platform configuration, and other technical requirements.\n\nCoordinate testing, UAT, technical training, and production launches.\n\nTroubleshoot integration and configuration issues, bringing in Engineering when deeper technical expertise or product changes are required.\n\nWork alongside Account Management after launch as customers' technical needs and use of Acclaim evolve.\n\nImprove implementation processes, documentation, and repeatable solution patterns as Acclaim scales.\n\nWhat success looks like\nWithin your first year, you'll have:\n\nConsistently moved customers from contract to production quickly and successfully.\n\nAccurately identified technical requirements during the sales process, reducing implementation surprises.\n\nLed well-managed implementations with clear timelines, ownership, and communication.\n\nBuilt trusted relationships with customer technical and operational teams.\n\nEstablished repeatable implementation patterns that reduce time to go-live.\n\nWhat we’re looking for\n\nExperience in solutions engineering, implementation, technical consulting, or another customer-facing technical role.\n\nStrong understanding of APIs, webhooks, file-based integrations, and modern software systems.\n\nExperience leading customer implementations or complex technical projects.\n\nAbility to translate business requirements into clear technical solutions.\n\nExcellent written and verbal communication skills with technical and non-technical audiences.\n\nStrong project management, organization, and follow-through.\n\nAbility to troubleshoot technical issues and coordinate effectively with engineering teams.\n\nNice to have\n\nExperience in payments, fintech, or financial services.\n\nExperience in the insurance industry.\n\nExperience implementing enterprise SaaS products.\n\nExperience working with complex payment or financial workflows.\n\nExperience at an early-stage or high-growth startup.\n\nWhy Acclaim\nJoining Acclaim means helping build foundational infrastructure for one of the world's largest industries.\n\nYou’ll have the opportunity to:\n\nHelp leading insurance organizations modernize complex payment operations.\n\nWork directly with customers from initial solution design through production launch.\n\nBecome an expert in payments, integrations, and insurance technology.\n\nWork directly with experienced founders and a highly collaborative team.\n\nHelp define how Acclaim implements and supports increasingly complex customers as we scale.\n\nIf you're energized by solving technical problems, working directly with customers, and turning complex requirements into solutions that work in the real world, we’d love to meet you.\n\nEqual opportunity\nAcclaim is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.\n\n#J-18808-Ljbffr","datePosted":"2026-07-27T03:23:04.843Z","dateModified":"2026-07-27T03:23:04.843Z","hiringOrganization":{"@type":"Organization","name":"Withacclaim","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2ff47bfb984e373f6defe231"},"url":"https://jobsearcher.com/jobs/2ff47bfb984e373f6defe231"}}