{"schemaVersion":"jobsearcher.job.v1","id":"2fd34a9d14662a8c87d0cc37","url":"https://jobsearcher.com/jobs/2fd34a9d14662a8c87d0cc37","canonicalUrl":"https://jobsearcher.com/jobs/2fd34a9d14662a8c87d0cc37","title":"Computer Support Analyst","description":"Title: Computer Field Analyst\r\nCompany Overview\r\nGlint Tech Solutions is a women-owned global staffing and IT recruiting firm connecting top technical talent with leading enterprise clients across the United States and Canada.\r\nProject Description\r\nOur client, a large enterprise organization, is seeking a Computer Field Analyst to provide essential face-to-face and remote technical assistance to internal employees across a wide range of hardware and software issues. This hybrid role is based in Oakland, CA and requires hands-on field support experience within a large enterprise network environment. The ideal candidate brings strong troubleshooting skills, a customer-first mindset, and the ability to collaborate across IT teams to ensure efficient and reliable IT operations.\r\nKey Responsibilities\r\nProvide comprehensive desktop and mobile device technical support to internal employees both onsite and remotely\r\nTroubleshoot and resolve complex hardware, software, and network connectivity issues\r\nFulfill client service requests and assist with IT-related inquiries in a timely and professional manner\r\nCollaborate with other IT teams for escalated issues and system-wide events\r\nContribute to knowledge base development and process improvement initiatives\r\nMandatory Skills\r\nMinimum 1 year of IT computer field support experience\r\nAdvanced desktop hardware troubleshooting skills\r\nAdvanced proficiency in Microsoft Office 365\r\nIntermediate network connectivity troubleshooting experience\r\nIntermediate mobile device support experience\r\nAdvanced peripheral device support skills\r\nStrong customer service and communication abilities\r\nExperience supporting computing environments within a large enterprise network setting\r\nNice-to-Have Skills\r\nExperience contributing to IT infrastructure projects\r\nFamiliarity with ITSM or ticketing platforms such as ServiceNow or Jira\r\nBackground in enterprise IT environments with distributed user bases\r\nJ-18808-Ljbffr","company":"Glint Tech Solutions","rawCompany":"glint tech solutions","city":"Oakland","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-09T00:46:13.884Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Computer Support Analyst","description":"Title: Computer Field Analyst\r\nCompany Overview\r\nGlint Tech Solutions is a women-owned global staffing and IT recruiting firm connecting top technical talent with leading enterprise clients across the United States and Canada.\r\nProject Description\r\nOur client, a large enterprise organization, is seeking a Computer Field Analyst to provide essential face-to-face and remote technical assistance to internal employees across a wide range of hardware and software issues. This hybrid role is based in Oakland, CA and requires hands-on field support experience within a large enterprise network environment. The ideal candidate brings strong troubleshooting skills, a customer-first mindset, and the ability to collaborate across IT teams to ensure efficient and reliable IT operations.\r\nKey Responsibilities\r\nProvide comprehensive desktop and mobile device technical support to internal employees both onsite and remotely\r\nTroubleshoot and resolve complex hardware, software, and network connectivity issues\r\nFulfill client service requests and assist with IT-related inquiries in a timely and professional manner\r\nCollaborate with other IT teams for escalated issues and system-wide events\r\nContribute to knowledge base development and process improvement initiatives\r\nMandatory Skills\r\nMinimum 1 year of IT computer field support experience\r\nAdvanced desktop hardware troubleshooting skills\r\nAdvanced proficiency in Microsoft Office 365\r\nIntermediate network connectivity troubleshooting experience\r\nIntermediate mobile device support experience\r\nAdvanced peripheral device support skills\r\nStrong customer service and communication abilities\r\nExperience supporting computing environments within a large enterprise network setting\r\nNice-to-Have Skills\r\nExperience contributing to IT infrastructure projects\r\nFamiliarity with ITSM or ticketing platforms such as ServiceNow or Jira\r\nBackground in enterprise IT environments with distributed user bases\r\nJ-18808-Ljbffr","datePosted":"2026-08-09T00:46:13.884Z","dateModified":"2026-08-09T00:46:13.884Z","hiringOrganization":{"@type":"Organization","name":"Glint Tech Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Oakland","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2fd34a9d14662a8c87d0cc37"},"url":"https://jobsearcher.com/jobs/2fd34a9d14662a8c87d0cc37"}}