{"schemaVersion":"jobsearcher.job.v1","id":"2fb364b2b81e35b0203255cd","url":"https://jobsearcher.com/jobs/2fb364b2b81e35b0203255cd","canonicalUrl":"https://jobsearcher.com/jobs/2fb364b2b81e35b0203255cd","title":"Desktop Support","description":"Desktop SupportLocation: Charlotte, NCDuration: 12+ months from projectedExpected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium complexity work efforts; may have industry experience.Description (including, but not limited to): Assisting with increased Field Services workload due to organization wide return to office effective July 1, 2024; primary focus will be resolving incidents and assisting with AV initiative to bring support more in-house. Current AV equipment in use includes Crestron room controllers and scheduling panels, various brands of displays, and VIA wireless presentation devices. Day to day work will consist of:Gathering information and creating initial inventory of AV equipment county wideWorking through automated task for AV proactive checklist on regular cadenceAssisting with small scale upgrades/installs of AV equipmentCompleting standard Field Services (desktop) support requests and break/fix incidents","company":"Software Technology","rawCompany":"software technology","city":"Charlotte","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-08-25T04:18:44.536Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Desktop Support","description":"Desktop SupportLocation: Charlotte, NCDuration: 12+ months from projectedExpected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium complexity work efforts; may have industry experience.Description (including, but not limited to): Assisting with increased Field Services workload due to organization wide return to office effective July 1, 2024; primary focus will be resolving incidents and assisting with AV initiative to bring support more in-house. Current AV equipment in use includes Crestron room controllers and scheduling panels, various brands of displays, and VIA wireless presentation devices. Day to day work will consist of:Gathering information and creating initial inventory of AV equipment county wideWorking through automated task for AV proactive checklist on regular cadenceAssisting with small scale upgrades/installs of AV equipmentCompleting standard Field Services (desktop) support requests and break/fix incidents","datePosted":"2026-08-25T04:18:44.536Z","dateModified":"2026-08-25T04:18:44.536Z","hiringOrganization":{"@type":"Organization","name":"Software Technology","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Charlotte","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2fb364b2b81e35b0203255cd"},"url":"https://jobsearcher.com/jobs/2fb364b2b81e35b0203255cd"}}