Administrative Coordinator / Customer Service

Job Description Customer Service / Administrative CoordinatorLocation: Nashua, NHSchedule: Full-Time | In-Office | Contract 6mos+Pay: $22-24/hr. DOEAre you someone who thrives in a fast-paced environment, enjoys helping customers, and has strong administrative skills? We're looking for dependable and detail-oriented Customer Service / Administrative Coordinators to join our clients growing team.In this role, you'll be the go-to person for supporting customers, processing sales orders, handling returns and RMAs, coordinating repairs, and ensuring administrative processes run smoothly. If you enjoy multitasking, problem-solving, and being part of a collaborative team, we'd love to hear from you.ResponsibilitiesProcess customer sales orders accurately in SAPHandle customer inquiries via phone and email with professionalism and urgencyManage returns, RMAs, credits, and repair requestsCoordinate with internal departments including sales, warehouse, and service teamsTrack order status, shipments, and customer follow-up activitiesMaintain accurate customer records and documentationAssist with administrative support tasks and reportingSupport continuous improvement of customer service processesQualificationsPrior customer service and administrative experience requiredSAP experience strongly preferredStrong attention to detail and organizational skillsExcellent written and verbal communication skillsAbility to manage multiple priorities in a fast-paced environmentProficiency in Microsoft Office SuitePositive attitude and team-oriented mindsetWhat We OfferStable and supportive team environmentOpportunity to grow within the organizationBenefits package available for eligible employeesCompany Description Raven Ridge is a full service recruiting organization based in NH. Our experienced recruiters know the local employment market and have relationships with premier employers throughout New England. Company Description Raven Ridge is a full service recruiting organization based in NH. Our experienced recruiters know the local employment market and have relationships with premier employers throughout New England.