Clinical Laboratory Supervisor

MissionNeko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.Role PurposeThe Laboratory Technical Supervisor is responsible for establishing, validating, and operating Neko Health’s on‑site clinical laboratory in New York. This role leads all pre‑go‑live laboratory setup and validation activities, including instrument and assay validation on Abbott Alinity platforms, workflow design, SOP implementation, and regulatory readiness.Following go‑live, the Technical Supervisor serves as the on‑site technical owner of laboratory operations, instrument performance, and testing quality, ensuring the laboratory remains inspection‑ready and operates in full compliance with CLIA, CMS, and New York State requirements. The role partners closely with the Head of Labs, who provides multi‑site oversight and retains final regulatory sign‑off authority.What You’ll Deliver in the First 6–12 MonthsSuccessfully lead laboratory setup and go‑live readiness, enabling compliant initiation of patient testing under CLIA, CMS, and New York State regulationsComplete full instrument and assay validation for Abbott Alinity platforms, including accuracy, precision, reportable range, reference intervals, and analytical performance, with complete and inspection‑ready documentationEstablish standardized laboratory workflows, SOPs, and validation practices that support safe, efficient, and repeatable operationsEnsure the laboratory is inspection‑ready at all times, with complete validation, quality, maintenance, and corrective‑action recordsTransition the laboratory from setup to stable day‑to‑day operations, maintaining consistent testing quality, turnaround times, and instrument reliabilityAct as the on‑site escalation point for technical, operational, or quality issues impacting laboratory testingBuild and reinforce a culture of quality, accountability, and continuous improvement within the laboratory teamMinimum RequirementsMinimum of 5 years of experience in high‑complexity clinical laboratory environmentsBachelor’s degree in Medical Laboratory Science, Clinical Laboratory Science, or a related fieldNew York State licensure as a Medical Technologist / Clinical Laboratory TechnologistHands‑on experience with automated chemistry and immunoassay platformsDemonstrated experience with laboratory validation, quality systems, and CLIA requirementsStrong working knowledge of laboratory operations, instrumentation maintenance, and regulatory compliancePreferred RequirementsMLS (ASCP) or equivalent certificationDirect experience with Abbott Alinity or Abbott ARCHITECT platformsPrior ownership of laboratory setup, instrument validation, or go‑live activitiesExperience overseeing day‑to‑day laboratory operations in a clinical settingFamiliarity with laboratory information systems (LIS), such as Epic or CernerAbout Titles At NekoWe use a simplified internal title framework that prioritises clarity over hierarchy, so internal titles may differ from market‑facing role titles. Scope, impact and level of the role are fully aligned and will be clearly discussed throughout the process.Hiring ProcessCandidates progress from application and structured screening through thoughtfully designed interviews culminating in a formal offer and final pre-employment checks before joining the team.Equal Opportunity & Inclusion StatementNeko Health is committed to inclusive hiring and member-first care. We welcome candidates from all backgrounds and encourage you to request reasonable adjustments to support your application.Compensation Range: $115K - $140K