{"schemaVersion":"jobsearcher.job.v1","id":"2f15d5e63198b3d172ebfcda","url":"https://jobsearcher.com/jobs/2f15d5e63198b3d172ebfcda","canonicalUrl":"https://jobsearcher.com/jobs/2f15d5e63198b3d172ebfcda","title":"Bilingual Customer Support Representative","description":"Overnight Bilingual Customer Support Representative\nLocation: McAllen, TX\n\nAt AnswerOne you will provide professional and comprehensive support to a diverse range of companies that include medical offices, apartment complexes, professional services, and more! Your day-today will be managing a high-volume of inbound calls and ensuring any message taken is captured efficiently with accuracy. To be set up for success, you will be trained on our internal advanced call processing systems and industry-leading tools. We are an inbound call center only, so telemarketing calls or sales solicitations are not part of the role.\n\nOur call center assists both English and Spanish-speaking callers. Representatives must be able to communicate fluently in both languages and provided translation or interpretation as needed.\n\nWe are looking for dedicated, open-minded individuals who are looking for a long-term career and bring an upbeat tone, a strong command of English, and a typing speed of at least 35 WPM. Additionally, if you value punctuality and the kind of accountability essential to a lasting team, we would love to have you grow with us!\n\nCompensation: Earn a premium rate of $16/hr hour by maintaining perfect attendance. This includes punctuality at the shift start, timely returns from breaks, and full shift completion. The base rate without perfect attendance is 18.50/hr.\n\nFull-time employees are eligible for a robust benefits package including:\n\nEmployee Stock Ownership\nComprehensive Medical, Dental, and Vision Benefits\nPaid Vacation\nTraditional 401K with company matching\nFree Life Insurance Policy\nLegal Assistance\n\nShifts Offered:\n\nFull Time, Overnight\n40 hours/week\nRequires one weekend day (Saturday or Sunday) and Holidays\n\nAnswerOne is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.\n\nInterested? Apply Today!","company":"Answerone","rawCompany":"answerone","city":"McAllen","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-09-14T10:25:38.234Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"43-2011.00","title":"Switchboard Operators, Including Answering Service","slug":"switchboard-operators-including-answering-service"}],"industries":[{"code":"561421","title":"Telephone Answering Services","slug":"telephone-answering-services"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Bilingual Customer Support Representative","description":"Overnight Bilingual Customer Support Representative\nLocation: McAllen, TX\n\nAt AnswerOne you will provide professional and comprehensive support to a diverse range of companies that include medical offices, apartment complexes, professional services, and more! Your day-today will be managing a high-volume of inbound calls and ensuring any message taken is captured efficiently with accuracy. To be set up for success, you will be trained on our internal advanced call processing systems and industry-leading tools. We are an inbound call center only, so telemarketing calls or sales solicitations are not part of the role.\n\nOur call center assists both English and Spanish-speaking callers. Representatives must be able to communicate fluently in both languages and provided translation or interpretation as needed.\n\nWe are looking for dedicated, open-minded individuals who are looking for a long-term career and bring an upbeat tone, a strong command of English, and a typing speed of at least 35 WPM. Additionally, if you value punctuality and the kind of accountability essential to a lasting team, we would love to have you grow with us!\n\nCompensation: Earn a premium rate of $16/hr hour by maintaining perfect attendance. This includes punctuality at the shift start, timely returns from breaks, and full shift completion. The base rate without perfect attendance is 18.50/hr.\n\nFull-time employees are eligible for a robust benefits package including:\n\nEmployee Stock Ownership\nComprehensive Medical, Dental, and Vision Benefits\nPaid Vacation\nTraditional 401K with company matching\nFree Life Insurance Policy\nLegal Assistance\n\nShifts Offered:\n\nFull Time, Overnight\n40 hours/week\nRequires one weekend day (Saturday or Sunday) and Holidays\n\nAnswerOne is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.\n\nInterested? Apply Today!","datePosted":"2026-09-14T10:25:38.234Z","dateModified":"2026-09-14T10:25:38.234Z","hiringOrganization":{"@type":"Organization","name":"Answerone","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"McAllen","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2f15d5e63198b3d172ebfcda"},"url":"https://jobsearcher.com/jobs/2f15d5e63198b3d172ebfcda"}}