Customer Experience Represenative

Benefits:401(k) matchingDental insuranceHealth insurancePaid time offVision insuranceJoin Our Growing Team at Septic Blue, Inc!Septic Blue is a leading provider of septic system services, specializing in septic tank pumping, inspections, repairs, and maintenance, has partnered with TeamOne Logistics, a workforce provider, to help maximize our growth potential.We’re expanding and looking for detail-oriented, customer-focused professionals to join our team as Customer Service and Dispatch Representatives in our call center.This is a full-time, direct-hire opportunity with excellent benefits and room to grow within our company! Why Join Septic Blue?We believe great service starts with great people. When you join our team, you’ll receive:$18-20/hr based on experienceClear opportunities for advancement — we promote from withinMedical, dental, and vision benefits available on your first day401(k) with company matchPaid vacation, sick time, and holidays (plus premium pay for worked holidays)A supportive, team-oriented environment where your work mattersWhat You’ll DoAs a Customer Experience Representative, you’ll be the first point of contact for our customers and a key part of delivering exceptional service. Responsibilities include:Answering inbound calls and responding to customer inquiries with professionalism and urgencyScheduling service appointments and coordinating logistics to ensure efficient service deliveryProviding accurate information about services, pricing, and timelinesMaintaining and updating customer records in our systemResolving issues and ensuring customers feel confident and taken care ofThis role is ideal for someone who enjoys problem-solving, staying organized, and keeping operations running smoothly.What We’re Looking For1+ year of customer service experience (call center or home services experience is a plus)Strong communication skills — clear, friendly, and professionalAbility to multitask and stay organized in a high-volume environmentComfort learning and navigating software systems (ServiceTitan experience is a plus)A dependable team player with a strong work ethicIf you’re looking for a stable company, a supportive team, and real opportunity for growth, we’d love to hear from you.REPLY TO THIS AD OR APPLY NOW:https://intelliapp.driverapponline.com/c/teamonend?r=sbgaprimary&uri_b=ia_teamonend_670878788About Septic Blue, Inc.Septic Blue, Inc. is a trusted leader in residential and commercial septic services. Our success is built on our commitment to excellent service, integrity, and teamwork.Septic Blue and TeamOne Logistics are E.O.E. M/F/D/V