{"schemaVersion":"jobsearcher.job.v1","id":"2ed7c8e79fa328c8a30a6888","url":"https://jobsearcher.com/jobs/2ed7c8e79fa328c8a30a6888","canonicalUrl":"https://jobsearcher.com/jobs/2ed7c8e79fa328c8a30a6888","title":"Customer Service Representative","description":"Description:CarShield is seeking talent to join its growing Customer Service team. This role is responsible for handling incoming calls from existing customers, dealing with a wide variety of customer issues. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and putting their problem-solving skills to use!\r\nReporting to the Customer Service Manager, this position is responsible for:\r\nAnswering inbound calls from existing customers.\r\nAssisting customers with general inquiries, making payments, and questions regarding claims.\r\nHandling customer concerns and escalating issues as needed, ensuring all efforts are made to retain existing customers.\r\nWorking with finance and administration.\r\nMaintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers.\r\nMaintaining current knowledge of products and services offered.\r\nOther tasks as assigned.\r\nPay Rate and Benefits for Customer Service Representative:\r\n$17-19/hour, plus performance bonus! (Average ~$20/hour).\r\nGroup Insurance (Medical, Dental, Vision, Life, etc.).\r\n401k with Employer Match.\r\nPaid Time Off at 6 months.\r\nDiscounted CarShield policies.\r\nDiscounted Tuition at Lindenwood University.\r\nProfessional Development Opportunities.\r\nBasketball, table tennis, billiards, and other recreation on-site.\r\nGym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters).\r\nAnd more!Requirements:\r\nRequirements for Customer Service Representative:\r\nAbility to work on-site at our headquarters in St. Peters, MO.\r\nStrong attention to detail and the ability to follow directions.\r\nAbility to present oneself well over the phone.\r\nExcellent customer service skills.\r\nStrong communication skills.\r\nHighly coachable.\r\nAbility to effectively multi-task.\r\n1+ years' experience in a call center environment.\r\nBasic computer and typing skills.\r\nMust be able to be licensed by the State of Missouri (application process and fee supported by company).\r\nBilingual (English/Spanish) a plus.\r\nCompensation details:17-25 Hourly Wage\r\nPIce01f3786d75-26289-40214361","company":"CarShield","rawCompany":"carshield","city":"Elsberry","state":"MO","isRemote":false,"isActive":false,"createdAt":"2026-05-03T03:51:56.563Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"43-9041.00","title":"Insurance Claims and Policy Processing Clerks","slug":"insurance-claims-and-policy-processing-clerks"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"488490","title":"Other Support Activities for Road Transportation","slug":"other-support-activities-for-road-transportation"},{"code":"524126","title":"Direct Property and Casualty Insurance Carriers","slug":"direct-property-and-casualty-insurance-carriers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Representative","description":"Description:CarShield is seeking talent to join its growing Customer Service team. This role is responsible for handling incoming calls from existing customers, dealing with a wide variety of customer issues. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and putting their problem-solving skills to use!\r\nReporting to the Customer Service Manager, this position is responsible for:\r\nAnswering inbound calls from existing customers.\r\nAssisting customers with general inquiries, making payments, and questions regarding claims.\r\nHandling customer concerns and escalating issues as needed, ensuring all efforts are made to retain existing customers.\r\nWorking with finance and administration.\r\nMaintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers.\r\nMaintaining current knowledge of products and services offered.\r\nOther tasks as assigned.\r\nPay Rate and Benefits for Customer Service Representative:\r\n$17-19/hour, plus performance bonus! (Average ~$20/hour).\r\nGroup Insurance (Medical, Dental, Vision, Life, etc.).\r\n401k with Employer Match.\r\nPaid Time Off at 6 months.\r\nDiscounted CarShield policies.\r\nDiscounted Tuition at Lindenwood University.\r\nProfessional Development Opportunities.\r\nBasketball, table tennis, billiards, and other recreation on-site.\r\nGym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters).\r\nAnd more!Requirements:\r\nRequirements for Customer Service Representative:\r\nAbility to work on-site at our headquarters in St. Peters, MO.\r\nStrong attention to detail and the ability to follow directions.\r\nAbility to present oneself well over the phone.\r\nExcellent customer service skills.\r\nStrong communication skills.\r\nHighly coachable.\r\nAbility to effectively multi-task.\r\n1+ years' experience in a call center environment.\r\nBasic computer and typing skills.\r\nMust be able to be licensed by the State of Missouri (application process and fee supported by company).\r\nBilingual (English/Spanish) a plus.\r\nCompensation details:17-25 Hourly Wage\r\nPIce01f3786d75-26289-40214361","datePosted":"2026-05-03T03:51:56.563Z","dateModified":"2026-05-03T03:51:56.563Z","hiringOrganization":{"@type":"Organization","name":"CarShield","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Elsberry","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2ed7c8e79fa328c8a30a6888"},"url":"https://jobsearcher.com/jobs/2ed7c8e79fa328c8a30a6888"}}