{"schemaVersion":"jobsearcher.job.v1","id":"2ea4150f37ba5de65eb11c42","url":"https://jobsearcher.com/jobs/2ea4150f37ba5de65eb11c42","canonicalUrl":"https://jobsearcher.com/jobs/2ea4150f37ba5de65eb11c42","title":"Client Services Representative","description":"ProSkill Services is a leading residential service company specializing in plumbing, heating, and air conditioning. Our mission is to deliver exceptional service and 100% customer satisfaction across the North Valley. We are looking for a dedicated Client Services Representative to join our team and ensure every customer interaction is positive and professional.\r\nPosition Overview\r\nThe Client Services Representative plays a vital role in providing excellent customer service by assisting clients with scheduling, inquiries, and support. This full-time, non-exempt position reports directly to the Client Services Manager and requires strong communication, multitasking, and problem-solving skills.\r\nKey Responsibilities\r\nManage inbound calls for service scheduling.\r\nCoordinate appointments for maintenance, repairs, and equipment replacement.\r\nRespond to email and web portal inquiries for scheduling requests.\r\nConduct outbound calls to existing clients for follow-ups and scheduling.\r\nAssist the sales team with reporting, client education, sales appointment scheduling, and performance tracking.\r\nServe as a liaison between customers and company departments, ensuring seamless communication and resolution of inquiries.\r\nRequired Skills & Qualifications\r\nBilingual in Spanish (preferred but not required).\r\nStrong commitment to superior customer service.\r\nExcellent phone etiquette and interpersonal skills.\r\nOutstanding written and verbal communication abilities.\r\nAbility to manage multiple priorities in a fast-paced environment.\r\nSound judgment and problem-solving skills with a calm, professional approach.\r\nProficiency in Microsoft Word, Outlook, and Excel.\r\nAbility to talk and type simultaneously; typing speed of at least 40 words per minute.\r\nPrevious experience handling high call volumes in a dynamic environment.\r\nSuccessful completion of pre-employment drug screening and background check.\r\nBenefits\r\nCompetitive pay and great work environment.\r\nOpportunities for career growth and continued training.\r\nCompetitive pay with bonus and commission opportunities.\r\nComprehensive benefits – Medical, Dental, Vision insurance.\r\n401(k) retirement plan with partial company match.\r\nCompany-provided iPhone and iPad.\r\nLife insurance coverage.\r\nPaid vacation and holidays.\r\nCompany events.\r\nWork Environment\r\nThis position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. It frequently involves operating a computer and other standard office equipment, and occasionally moving items up to 20 pounds. The role requires clear communication and accurate information exchange with internal and external stakeholders, and must be able to work under centrally controlled fluorescent lighting. Reasonable accommodations may be made to perform essential functions.\r\nPay Range\r\n$19 USD – $23 USD\r\nWe are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.\r\nJ-18808-Ljbffr","company":"Proskill Services","rawCompany":"proskill services","city":"Glendale","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-07-04T03:28:05.925Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"238220","title":"Plumbing, Heating, and Air-Conditioning Contractors","slug":"plumbing-heating-and-air-conditioning-contractors"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Services Representative","description":"ProSkill Services is a leading residential service company specializing in plumbing, heating, and air conditioning. Our mission is to deliver exceptional service and 100% customer satisfaction across the North Valley. We are looking for a dedicated Client Services Representative to join our team and ensure every customer interaction is positive and professional.\r\nPosition Overview\r\nThe Client Services Representative plays a vital role in providing excellent customer service by assisting clients with scheduling, inquiries, and support. This full-time, non-exempt position reports directly to the Client Services Manager and requires strong communication, multitasking, and problem-solving skills.\r\nKey Responsibilities\r\nManage inbound calls for service scheduling.\r\nCoordinate appointments for maintenance, repairs, and equipment replacement.\r\nRespond to email and web portal inquiries for scheduling requests.\r\nConduct outbound calls to existing clients for follow-ups and scheduling.\r\nAssist the sales team with reporting, client education, sales appointment scheduling, and performance tracking.\r\nServe as a liaison between customers and company departments, ensuring seamless communication and resolution of inquiries.\r\nRequired Skills & Qualifications\r\nBilingual in Spanish (preferred but not required).\r\nStrong commitment to superior customer service.\r\nExcellent phone etiquette and interpersonal skills.\r\nOutstanding written and verbal communication abilities.\r\nAbility to manage multiple priorities in a fast-paced environment.\r\nSound judgment and problem-solving skills with a calm, professional approach.\r\nProficiency in Microsoft Word, Outlook, and Excel.\r\nAbility to talk and type simultaneously; typing speed of at least 40 words per minute.\r\nPrevious experience handling high call volumes in a dynamic environment.\r\nSuccessful completion of pre-employment drug screening and background check.\r\nBenefits\r\nCompetitive pay and great work environment.\r\nOpportunities for career growth and continued training.\r\nCompetitive pay with bonus and commission opportunities.\r\nComprehensive benefits – Medical, Dental, Vision insurance.\r\n401(k) retirement plan with partial company match.\r\nCompany-provided iPhone and iPad.\r\nLife insurance coverage.\r\nPaid vacation and holidays.\r\nCompany events.\r\nWork Environment\r\nThis position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. It frequently involves operating a computer and other standard office equipment, and occasionally moving items up to 20 pounds. The role requires clear communication and accurate information exchange with internal and external stakeholders, and must be able to work under centrally controlled fluorescent lighting. Reasonable accommodations may be made to perform essential functions.\r\nPay Range\r\n$19 USD – $23 USD\r\nWe are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.\r\nJ-18808-Ljbffr","datePosted":"2026-07-04T03:28:05.925Z","dateModified":"2026-07-04T03:28:05.925Z","hiringOrganization":{"@type":"Organization","name":"Proskill Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Glendale","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2ea4150f37ba5de65eb11c42"},"url":"https://jobsearcher.com/jobs/2ea4150f37ba5de65eb11c42"}}