Social Service Coordinator
Benefits:
Life insurance
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Vision insurance
Job Description: Korean American Family Services (KFAM) is a non-profit organization specializing in gender-based violence, mental health, and foster/adoption services to API immigrant families. KFAM is seeking a Korean-speaking social service coordinator to work under the supervision of Mental Health Program Director. Social service coordinator will manage front desk receptionist duties and provide administrative support to mental health department.
Job Requirements:
Greet and check-in clients and visitors
Maintain office cleanliness and organization of supplies/resources
Manage cash, check, and credit card transactions and reporting/reconciling
Answer phone and email inquiries
General customer service
Complete all admissions paperwork and prepare client files for therapists
Verify eligibility for benefits for each patient (e.g. – DMH, medical insurance)
Support therapists on case management duties as needed
Provide translation services as needed
Other duties as assigned
Qualifications:
Must be Bilingual in Korean
Must be a self-starter, highly driven, and able to work independently
Must have strong organizational skills, be good at multi-tasking, and detail oriented
Must have strong interpersonal and communication skills—good at working with people
Customer service or administrative support experience, a plus
Must have driver’s license, insurance and be willing to drive, as needed
Please email your resume AND 2-3 references to Jennifer Oh: joh@kfamla.org (no phone calls please)