Sr Production Support Analyst
Primary Talent Partners has a new contract opening for a Sr Business Systems Analyst to join a financial services company in San Francisco, CA. This is a 17-month contract to start with the potential for extensions.Pay: $70.00 - $80.00/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment. Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship.Schedule: They need to be able to take on a shift on a rotational basis during business hours between 4:00 am PT to 6:00pm PT or after-hours from 6:00pm PT to 4:00am PT weekly. Hybrid.DescriptionEmploy your analytical skills and customer service abilities to troubleshoot application and infrastructure issues, devising solutions, and providing guidance to STAR's system-wide user base in a 24x7 help desk environment.Support and enhance day-to-day STAR operational services through:Application of technical expertise in resolving reported incidents or issuesAnalyzing complex business problems and performing related in-depth researchWorking with cross-functional teams to address business or system issuesUsing technical expertise to identify, evaluate, and develop processes, and procedures that enhance the team's ability to support the customers in a pro‐active and efficient mannerProducing training and technical documentation for existing and enhanced STAR business processes and applicationsActively participating in testing activities of the STAR suite of applications, monitoring systems and performing system health checks on an as‐needed basisDevelop a good understanding of the STAR business and inter‐dependent systemsQualificationsNo Peraton needed for this role.As a Sr. Business Systems Analyst on the STAR (Statistics and Reserves) Central Business Administration Function (CBAF) team, they will play an integral role in supporting the STAR suite of applications. These applications are used across the entire Client System (all twelve districts) and the Board of the Governors to conduct regulatory and monetary policy.As a Sr. Business Systems Analyst, they will be responsible for satisfying our clients' (Board of Governors two delegated functions - Statistics and Reserves) business objectives through excellent customer service and technical analysis.DynamoDBRedshiftAurora PostgresAthenaS3CloudWatch logsGlue jobLambdaECSEC2Step FunctionsSNSSQSKenesisGrafanaJava, OracleJira, ConfluenceProficiency in both on‐premises and cloud‐based application architectures (AWS)Must havesIncident management and problem resolution capabilitiesIntermediate to expert level query writing experience (Oracle, SQL Server, Redshift)Production Support (Level 1 and 2)Experience with shift work (after‐hours and weekends) and on‐call rotationsAbility to work in a fast‐paced environment with tight deadlinesStrong written and verbal communication skills and an ability to interact professionally and influence all levels of staff, leadership and a diverse group of customersPrimary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@primarytalentpartners.com.#J-18808-Ljbffr