Air Freight Operations Supervisor
Job Description
Air Freight Operations Supervisor (Tech-Driven Logistics)Location: Chicago, ILPay: $70,000–$80,000 (DOE)About the RoleJoin a fast-moving logistics tech company transforming how air cargo is booked and managed. We’re looking for a tech-savvy Air Freight Operations Supervisor to lead daily operations, support a high-performing team, and ensure shipments move quickly, accurately, and efficiently.This is a hands-on leadership role for someone who thrives in a fast-paced environment and enjoys solving problems in real time.What You’ll DoLead and support day-to-day air freight operationsSource, negotiate, and approve competitive air freight quotesOversee bookings and ensure seamless shipment executionTroubleshoot operational and system-related issues quicklyHandle escalations and maintain strong customer communicationDrive process improvements and support platform enhancementsWhat You Bring3+ years of Air Import/Export experience (lead or supervisory experience preferred)Background with a freight forwarder, airline cargo, or GSAStrong knowledge of air freight pricing, routing, and capacityTech-savvy with strong troubleshooting skillsAbility to lead in a fast-paced, high-volume environmentStrong communication and customer service skillsWhy JoinBe part of a company reshaping air cargo through technologyHigh-impact role with leadership exposureFast-paced, collaborative, and growth-focused environment