{"schemaVersion":"jobsearcher.job.v1","id":"2da3a32eb0eaf60257fb8a02","url":"https://jobsearcher.com/jobs/2da3a32eb0eaf60257fb8a02","canonicalUrl":"https://jobsearcher.com/jobs/2da3a32eb0eaf60257fb8a02","title":"Field Services Engineer","description":"This is an exciting interactive role supporting leading biotech, pharma, and academic laboratories by ensuring the optimal performance of our client’s state of the art cell counting and analysis instruments. In this role you will be actively supporting installations, qualifications, preventive maintenance, and ongoing customer support, acting as a trusted partner to scientists and researchers. This position offers the opportunity to work hands‑on with advanced laboratory technology, build lasting customer relationships, and contribute to our client’s growth journey.\n\nResponsibilities\n\nPerform service checks and instrument installations at customer sites/institutions\n\nAnswer all questions that may occur while on site or communicating with customers\n\nBuild customer relationships and recognize their needs\n\nIdentify and execute on sales opportunities with customers\n\nAccurately record and maintain customer information in ChemoMetec’s CRM database\n\nSupport the sales team with related tasks, as required\n\nUpkeep of all current instrument policies and looking to improve them in the future\n\nEnsure discretion and confidentiality with all customer information\n\nTravel (up to 25%) throughout the Northeastern US and occasionally other parts of the US\n\nWork effectively from home when not on-site with customers\n\nQualifications\n\nFour-year degree in a Life Sciences discipline (essential, engineering discipline preferred)\n\n1+ year customer-facing experience (preferred)\n\n1+ year experience with GMP (preferred)\n\n1+ year working with cell culture: primary, cell lines, apheresis (preferred)\n\n1+ year using flow cytometry and/or fluorescent microscopy\n\nAbility to establish rapport with customers\n\nAble to perform tasks independently with little supervision\n\nStrong communication skills: written, oral, and presentation\n\nAbility to use effective questioning to identify customer needs\n\nSelf-motivated and uses initiative on tasks\n\nQuickly adapts to any situation when problems or issues arise\n\nMotivated to travel across various locations in the US\n\n#J-18808-Ljbffr","company":"Qualifind Group","rawCompany":"qualifind group","city":"Millbrae","state":"CA","isRemote":false,"isActive":true,"createdAt":"2026-07-20T03:18:59.995Z","occupations":[{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"},{"code":"41-9031.00","title":"Sales Engineers","slug":"sales-engineers"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"541380","title":"Testing Laboratories and Services","slug":"testing-laboratories-and-services"},{"code":"541330","title":"Engineering Services","slug":"engineering-services"},{"code":"541715","title":"Research and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology)","slug":"research-and-development-in-the-physical-engineering-and-life-sciences-except-nanotechnology-and-biotechnology"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Field Services Engineer","description":"This is an exciting interactive role supporting leading biotech, pharma, and academic laboratories by ensuring the optimal performance of our client’s state of the art cell counting and analysis instruments. In this role you will be actively supporting installations, qualifications, preventive maintenance, and ongoing customer support, acting as a trusted partner to scientists and researchers. This position offers the opportunity to work hands‑on with advanced laboratory technology, build lasting customer relationships, and contribute to our client’s growth journey.\n\nResponsibilities\n\nPerform service checks and instrument installations at customer sites/institutions\n\nAnswer all questions that may occur while on site or communicating with customers\n\nBuild customer relationships and recognize their needs\n\nIdentify and execute on sales opportunities with customers\n\nAccurately record and maintain customer information in ChemoMetec’s CRM database\n\nSupport the sales team with related tasks, as required\n\nUpkeep of all current instrument policies and looking to improve them in the future\n\nEnsure discretion and confidentiality with all customer information\n\nTravel (up to 25%) throughout the Northeastern US and occasionally other parts of the US\n\nWork effectively from home when not on-site with customers\n\nQualifications\n\nFour-year degree in a Life Sciences discipline (essential, engineering discipline preferred)\n\n1+ year customer-facing experience (preferred)\n\n1+ year experience with GMP (preferred)\n\n1+ year working with cell culture: primary, cell lines, apheresis (preferred)\n\n1+ year using flow cytometry and/or fluorescent microscopy\n\nAbility to establish rapport with customers\n\nAble to perform tasks independently with little supervision\n\nStrong communication skills: written, oral, and presentation\n\nAbility to use effective questioning to identify customer needs\n\nSelf-motivated and uses initiative on tasks\n\nQuickly adapts to any situation when problems or issues arise\n\nMotivated to travel across various locations in the US\n\n#J-18808-Ljbffr","datePosted":"2026-07-20T03:18:59.995Z","dateModified":"2026-07-20T03:18:59.995Z","hiringOrganization":{"@type":"Organization","name":"Qualifind Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2da3a32eb0eaf60257fb8a02"},"url":"https://jobsearcher.com/jobs/2da3a32eb0eaf60257fb8a02"}}