{"schemaVersion":"jobsearcher.job.v1","id":"2d7cbb89ec85ce3cdcc7b2f6","url":"https://jobsearcher.com/jobs/2d7cbb89ec85ce3cdcc7b2f6","canonicalUrl":"https://jobsearcher.com/jobs/2d7cbb89ec85ce3cdcc7b2f6","title":"End User - Infrastructure Engineer II","description":"Interapt is a technology services company focused on delivering meaningful impact through innovation, collaboration, and inclusive talent practices. We partner with premier clients to solve complex technology challenges while building diverse, high performing teams.\n\nThis Infrastructure Engineer II supports a premier client by building, deploying, and supporting end user technologies across hardware, software, and IoT environments. The End User Operations Engineer manages incidents internally and with vendors and contributes to endpoint focused initiatives and projects as needed.\nBuild, configure, and deploy end user devices including desktops, mobile devices, and IoT technologies\nManage endpoint environments using Microsoft Intune, including device enrollment, configuration profiles, compliance policies, and application management\nSupport device provisioning and lifecycle management using tools such as Windows Autopilot\nPartner with identity and access teams to support user and device authentication through Microsoft Entra ID\nTroubleshoot and resolve complex hardware, software, endpoint, and access related issues\nManage and resolve escalated support tickets while coordinating with internal teams and external vendors\nProvide training and guidance to end users to improve adoption and reduce recurring issues\nAssist with the development and execution of project plans and timelines\nSupport task prioritization and coordination for endpoint and infrastructure related initiatives\nManage IT asset inventory, barcoding, lifecycle tracking, and disposal of non operational equipment\nProvide service desk coverage by answering calls, logging tickets, and resolving or escalating issues\nPrepare reports, maintain documentation, and participate in meetings and training sessions\n\nRequirements\nBachelor’s degree in Information Technology or a related field with at least two years of relevant experience\nExperience supporting Microsoft Outlook, Excel, and Word\nHands on experience with Microsoft Intune, Windows Autopilot, and Microsoft Entra ID\nWorking knowledge of SQL, Power BI or Tableau, and IT service management tools\nStrong analytical, documentation, and communication skills\nValid driver’s license and active auto insurance\nBenefits\n100% Remote Work\nTraining & Development\nHealth Care Plan (Medical, Dental & Vision)\nRetirement Plan (401k, IRA)\nLife Insurance (Basic, Voluntary & AD&D)\nPaid Time Off (Vacation, Sick & Public Holidays)\nFamily Leave (Maternity, Paternity)\nShort Term & Long Term Disability\nWellness Resources\nInterapt will not discriminate against applicants based on RACE, COLOR, RELIGION, NATIONAL ORIGIN, SEX (INCLUDING PREGNANCY AND GENDER IDENTITY), SEXUAL ORIENTATION, GENETIC INFORMATION, OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER.","company":"Interapt","rawCompany":"interapt","city":"Akron","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-04-14T11:06:29.164Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"End User - Infrastructure Engineer II","description":"Interapt is a technology services company focused on delivering meaningful impact through innovation, collaboration, and inclusive talent practices. We partner with premier clients to solve complex technology challenges while building diverse, high performing teams.\n\nThis Infrastructure Engineer II supports a premier client by building, deploying, and supporting end user technologies across hardware, software, and IoT environments. The End User Operations Engineer manages incidents internally and with vendors and contributes to endpoint focused initiatives and projects as needed.\nBuild, configure, and deploy end user devices including desktops, mobile devices, and IoT technologies\nManage endpoint environments using Microsoft Intune, including device enrollment, configuration profiles, compliance policies, and application management\nSupport device provisioning and lifecycle management using tools such as Windows Autopilot\nPartner with identity and access teams to support user and device authentication through Microsoft Entra ID\nTroubleshoot and resolve complex hardware, software, endpoint, and access related issues\nManage and resolve escalated support tickets while coordinating with internal teams and external vendors\nProvide training and guidance to end users to improve adoption and reduce recurring issues\nAssist with the development and execution of project plans and timelines\nSupport task prioritization and coordination for endpoint and infrastructure related initiatives\nManage IT asset inventory, barcoding, lifecycle tracking, and disposal of non operational equipment\nProvide service desk coverage by answering calls, logging tickets, and resolving or escalating issues\nPrepare reports, maintain documentation, and participate in meetings and training sessions\n\nRequirements\nBachelor’s degree in Information Technology or a related field with at least two years of relevant experience\nExperience supporting Microsoft Outlook, Excel, and Word\nHands on experience with Microsoft Intune, Windows Autopilot, and Microsoft Entra ID\nWorking knowledge of SQL, Power BI or Tableau, and IT service management tools\nStrong analytical, documentation, and communication skills\nValid driver’s license and active auto insurance\nBenefits\n100% Remote Work\nTraining & Development\nHealth Care Plan (Medical, Dental & Vision)\nRetirement Plan (401k, IRA)\nLife Insurance (Basic, Voluntary & AD&D)\nPaid Time Off (Vacation, Sick & Public Holidays)\nFamily Leave (Maternity, Paternity)\nShort Term & Long Term Disability\nWellness Resources\nInterapt will not discriminate against applicants based on RACE, COLOR, RELIGION, NATIONAL ORIGIN, SEX (INCLUDING PREGNANCY AND GENDER IDENTITY), SEXUAL ORIENTATION, GENETIC INFORMATION, OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER.","datePosted":"2026-04-14T11:06:29.164Z","dateModified":"2026-04-14T11:06:29.164Z","hiringOrganization":{"@type":"Organization","name":"Interapt","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Akron","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2d7cbb89ec85ce3cdcc7b2f6"},"url":"https://jobsearcher.com/jobs/2d7cbb89ec85ce3cdcc7b2f6"}}