{"schemaVersion":"jobsearcher.job.v1","id":"2d45a47e92f22c2194ef1b01","url":"https://jobsearcher.com/jobs/2d45a47e92f22c2194ef1b01","canonicalUrl":"https://jobsearcher.com/jobs/2d45a47e92f22c2194ef1b01","title":"Client Success Manager, Contextual Commerce","description":"About Bazaarvoice\nAt Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.\n\nThe problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.\n\nOur brand promise : closing the gap between brands and consumers.\n\nFounded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.\n\nIt’s official: Bazaarvoice is a Great Place to Work in the US , Australia , India , Lithuania, France, Germany and the UK!\n\nBazaarvoice is gearing up for new triumphs and are on the lookout for a passionate Client Success Manager to join our stellar Contextual Commerce team! Elevate your career by supporting our Enterprise clients, where your role as a C&C Strategist will be at the forefront of creating and nurturing impactful, long-lasting professional relationships with key stakeholders.\n\nAs a Client Success Manager on our Contextual Commerce team, you will be at the heart of our mission to support Enterprise clients reap the maximum benefit from our AI-powered solution. Your focus will be on creating and growing trusting, lasting professional relationships with key stakeholders. Be part of a team that thrives on excellence and is dedicated to delivering unparalleled success for our clients.\n\nWhat You'll Do:\n\nStrengthen and grow the relationship and opportunity with each account in your portfolio (typically 5-10)\n\nEnsure renewal and growth of each account in your portfolio\n\nServe as the dedicated point of contact for your accounts and respond to all requests quickly and professionally\n\nPitch our product roadmaps to identify opportunities where we can help your accounts achieve their business objectives\n\nStay up to date on each of your accounts’ businesses and objectives so you’re able to identify opportunities for Bazaarvoice to help now and in the future\n\nProvide monthly and quarterly business reviews for each of your accounts, as well as brainstorming and strategy sessions\n\nCraft compelling narratives out of performance data to convey our value.\n\nAttend and host relationship building and networking events\n\nLeverage the strong, trusting relationships you’ve built and the fantastic results your clients see using Bazaarvoice to generate referrals for new business\n\nWhat You'll Bring:\n\n3+ years experience client facing and managing mid-market level accounts\n\nTrack record creating and growing trusting, lasting professional relationships with key stakeholders at large enterprise clients\n\nCharismatic and exceptional communicator\n\nYou are naturally consultative and love to teach complex concepts in a simple way\n\nYou love brainstorming, creative thinking and are an excellent problem solver\n\nProject management comes easy to you and you have the ability to prioritize and maintain focus\n\nDeeply analytical and excited to dig into the data\n\nNot afraid of a complex technical product\n\nYou are energetic, positive, and have a solutions-first approach\n\nYou are unafraid of taking on new responsibilities\n\nYou are self-directed, hard-working, and passionate about what you do\n\nYou have a take control and get things done mindset, and activity that reflects such\n\n#LI-Remote\n\n#LI-JM1\n\nWhy join Bazaarvoice?\nCustomer is key\nWe see our own success through our customers’ outcomes.\n\nWe approach every situation with a customer first mindset.\n\nTransparency & IntegrityBuilds Trust\nWe believe in the power of authentic feedback because it’s in our DNA.\n\nWe do the right thing when faced with hard choices.Transparency and trust accelerate our collective performance.\n\nPassionate Pursuit of Performance\nOur energy is contagious, because we hire for passion, drive & curiosity.\n\nWe love what we do, and because we’re laser focused on our mission.\n\nInnovation over Imitation\nWe seek to innovate as we are not content with the status quo.\n\nWe embrace agility and experimentation as an advantage.\n\nStronger Together\nWe bring our whole selves to the mission and find value in diverse perspectives.\n\nWe champion what’s best for Bazaarvoice before individuals or teams.\n\nAs a stronger company we build a stronger community.\n\nWant to see our culture in action?\n\nExplore our global Linkedin Life Page, Life at Bazaarvoice to see the bigger picture, or visit our North America Life Page to meet our regional teams and see what life is like in our local offices.\n\nCommitment to diversity and inclusion\nBazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.\n\nAs part of our final selection process, the successful candidate will be required to undergo a routine pre-employment background check. This process is strictly conditional upon your prior written consent.\n\n#J-18808-Ljbffr","company":"Socket","rawCompany":"socket","city":"Austin","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-15T03:12:14.457Z","occupations":[{"code":"11-2021.00","title":"Marketing Managers","slug":"marketing-managers"},{"code":"13-1161.00","title":"Market Research Analysts and Marketing Specialists","slug":"market-research-analysts-and-marketing-specialists"},{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541613","title":"Marketing Consulting Services","slug":"marketing-consulting-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Success Manager, Contextual Commerce","description":"About Bazaarvoice\nAt Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.\n\nThe problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.\n\nOur brand promise : closing the gap between brands and consumers.\n\nFounded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.\n\nIt’s official: Bazaarvoice is a Great Place to Work in the US , Australia , India , Lithuania, France, Germany and the UK!\n\nBazaarvoice is gearing up for new triumphs and are on the lookout for a passionate Client Success Manager to join our stellar Contextual Commerce team! Elevate your career by supporting our Enterprise clients, where your role as a C&C Strategist will be at the forefront of creating and nurturing impactful, long-lasting professional relationships with key stakeholders.\n\nAs a Client Success Manager on our Contextual Commerce team, you will be at the heart of our mission to support Enterprise clients reap the maximum benefit from our AI-powered solution. Your focus will be on creating and growing trusting, lasting professional relationships with key stakeholders. Be part of a team that thrives on excellence and is dedicated to delivering unparalleled success for our clients.\n\nWhat You'll Do:\n\nStrengthen and grow the relationship and opportunity with each account in your portfolio (typically 5-10)\n\nEnsure renewal and growth of each account in your portfolio\n\nServe as the dedicated point of contact for your accounts and respond to all requests quickly and professionally\n\nPitch our product roadmaps to identify opportunities where we can help your accounts achieve their business objectives\n\nStay up to date on each of your accounts’ businesses and objectives so you’re able to identify opportunities for Bazaarvoice to help now and in the future\n\nProvide monthly and quarterly business reviews for each of your accounts, as well as brainstorming and strategy sessions\n\nCraft compelling narratives out of performance data to convey our value.\n\nAttend and host relationship building and networking events\n\nLeverage the strong, trusting relationships you’ve built and the fantastic results your clients see using Bazaarvoice to generate referrals for new business\n\nWhat You'll Bring:\n\n3+ years experience client facing and managing mid-market level accounts\n\nTrack record creating and growing trusting, lasting professional relationships with key stakeholders at large enterprise clients\n\nCharismatic and exceptional communicator\n\nYou are naturally consultative and love to teach complex concepts in a simple way\n\nYou love brainstorming, creative thinking and are an excellent problem solver\n\nProject management comes easy to you and you have the ability to prioritize and maintain focus\n\nDeeply analytical and excited to dig into the data\n\nNot afraid of a complex technical product\n\nYou are energetic, positive, and have a solutions-first approach\n\nYou are unafraid of taking on new responsibilities\n\nYou are self-directed, hard-working, and passionate about what you do\n\nYou have a take control and get things done mindset, and activity that reflects such\n\n#LI-Remote\n\n#LI-JM1\n\nWhy join Bazaarvoice?\nCustomer is key\nWe see our own success through our customers’ outcomes.\n\nWe approach every situation with a customer first mindset.\n\nTransparency & IntegrityBuilds Trust\nWe believe in the power of authentic feedback because it’s in our DNA.\n\nWe do the right thing when faced with hard choices.Transparency and trust accelerate our collective performance.\n\nPassionate Pursuit of Performance\nOur energy is contagious, because we hire for passion, drive & curiosity.\n\nWe love what we do, and because we’re laser focused on our mission.\n\nInnovation over Imitation\nWe seek to innovate as we are not content with the status quo.\n\nWe embrace agility and experimentation as an advantage.\n\nStronger Together\nWe bring our whole selves to the mission and find value in diverse perspectives.\n\nWe champion what’s best for Bazaarvoice before individuals or teams.\n\nAs a stronger company we build a stronger community.\n\nWant to see our culture in action?\n\nExplore our global Linkedin Life Page, Life at Bazaarvoice to see the bigger picture, or visit our North America Life Page to meet our regional teams and see what life is like in our local offices.\n\nCommitment to diversity and inclusion\nBazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.\n\nAs part of our final selection process, the successful candidate will be required to undergo a routine pre-employment background check. This process is strictly conditional upon your prior written consent.\n\n#J-18808-Ljbffr","datePosted":"2026-08-15T03:12:14.457Z","dateModified":"2026-08-15T03:12:14.457Z","hiringOrganization":{"@type":"Organization","name":"Socket","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2d45a47e92f22c2194ef1b01"},"url":"https://jobsearcher.com/jobs/2d45a47e92f22c2194ef1b01"}}