{"schemaVersion":"jobsearcher.job.v1","id":"2d2fa82a276ebc5cf9839fbf","url":"https://jobsearcher.com/jobs/2d2fa82a276ebc5cf9839fbf","canonicalUrl":"https://jobsearcher.com/jobs/2d2fa82a276ebc5cf9839fbf","title":"Remote Senior Manager, Workforce Planning & Analytics","description":"Grainger is seeking a Senior Manager, Workforce Planning to lead workforce planning, scheduling, real-time resource management, and contact center reporting. You will influence service level performance, cost-to-serve, and technology roadmaps while developing a high-performing WFM team.\nJoin Grainger to drive forecasting accuracy, staffing flexibility, and analytics across a multi-site contact center, enabling resilient, scalable operations.\n\n#J-18808-Ljbffr","company":"Grainger","rawCompany":"grainger","city":"Tempe","state":"AZ","isRemote":true,"isActive":false,"createdAt":"2026-08-04T03:16:13.044Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"13-1111.00","title":"Management Analysts","slug":"management-analysts"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Senior Manager, Workforce Planning & Analytics","description":"Grainger is seeking a Senior Manager, Workforce Planning to lead workforce planning, scheduling, real-time resource management, and contact center reporting. You will influence service level performance, cost-to-serve, and technology roadmaps while developing a high-performing WFM team.\nJoin Grainger to drive forecasting accuracy, staffing flexibility, and analytics across a multi-site contact center, enabling resilient, scalable operations.\n\n#J-18808-Ljbffr","datePosted":"2026-08-04T03:16:13.044Z","dateModified":"2026-08-04T03:16:13.044Z","hiringOrganization":{"@type":"Organization","name":"Grainger","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tempe","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2d2fa82a276ebc5cf9839fbf"},"url":"https://jobsearcher.com/jobs/2d2fa82a276ebc5cf9839fbf"}}