Office & Operations Lead

We are seeking a proactive, organized Office & Operations Lead to take ownership of our front office, customer communication, and daily operational flow. This role is ideal for someone who is confident, detail-oriented, and able to manage multiple priorities while keeping operations running smoothly.Key ResponsibilitiesOversee day to day office operations and workflowServe as a primary point of contact for customer communication and issue resolutionCoordinate tasks and communication between customers and team members.Manage scheduling, case flow, and prioritization of workSupport and guide team members to keep operations on trackTake ownership of problems and ensure they are resolved.Work EnvironmentThis is a structured, organized role with established processes in placeAt times, multiple priorities may arise at once, requiring flexibility and strong prioritizationLooking ForStrong organization and attention to detailConfident communication, especially with customersAbility to take initiative and follow through without constant directionRequirementsExperience in office operations, coordination, or team support preferred.BenefitsCompensation & BenefitsCompetitive hourly pay (commensurate with experience)100% employer-paid health insurancePaid Time Off (PTO) PTO includes vacation, sick time, and holidaysFull-time, stable positionHow To ApplyPlease submit your resume and a brief summary of your experience. All applications will be handled confidentially.