{"schemaVersion":"jobsearcher.job.v1","id":"2d28e017bb5754e3a8409bdd","url":"https://jobsearcher.com/jobs/2d28e017bb5754e3a8409bdd","canonicalUrl":"https://jobsearcher.com/jobs/2d28e017bb5754e3a8409bdd","title":"Customer Onboarding Representative","description":"Description Join the Team Behind the World's Leading Class Management Software!\r\nWhat You Will Do Coaching new end users on our software\r\nBeing a consultant to our new software users\r\nUpgrading customers from Signature to Premium\r\nWorking on retention initiatives for existing clients\r\nWebinars on training new and existing clients\r\nProviding onboarding guidance for new clients of our sister company\r\nWhat You Bring A love for talking to people of all technical experiences\r\nAbility to communicate well through online meetings and in-person\r\nHigh attention to details\r\nAbility to talk to new clients and complete the discovery process\r\nExcellent time management skills\r\nBilingual proficiency in English and Spanish preferred.\r\nIndustry and/or iClassPro software experience (this is a huge plus!)\r\nWhat We Bring We believe in taking care of our people.\r\nStrongly competitive compensation package\r\nGenerous PTO because work-life balance matters\r\nComprehensive health benefits including medical, dental, vision, and more!\r\n401(k) match to help you plan for your future\r\nFun company events that connect our team\r\nCareer growth opportunities in a thriving, purpose-driven company\r\nWho are we? At iClassPro, we're more than just a software company — we're on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities.\r\nOur class management platform powers thousands of youth activity centers worldwide , helping them run more efficiently, grow their revenue, and achieve long-term success. We're proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025!\r\nWe want to set you up for success from Day One. That's why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams.\r\nAll applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Culture Index\r\niClassPro is an Equal Opportunity Employer.\r\nApplicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position.\r\nE-Verify is used to verify authorization to work in the U.S.\r\nJ-18808-Ljbffr","company":"Iclasspro","rawCompany":"iclasspro","city":"Longview","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-04-09T15:39:50.231Z","occupations":[{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"25-3099.00","title":"Teachers and Instructors, All Other","slug":"teachers-and-instructors-all-other"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"611620","title":"Sports and Recreation Instruction","slug":"sports-and-recreation-instruction"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Onboarding Representative","description":"Description Join the Team Behind the World's Leading Class Management Software!\r\nWhat You Will Do Coaching new end users on our software\r\nBeing a consultant to our new software users\r\nUpgrading customers from Signature to Premium\r\nWorking on retention initiatives for existing clients\r\nWebinars on training new and existing clients\r\nProviding onboarding guidance for new clients of our sister company\r\nWhat You Bring A love for talking to people of all technical experiences\r\nAbility to communicate well through online meetings and in-person\r\nHigh attention to details\r\nAbility to talk to new clients and complete the discovery process\r\nExcellent time management skills\r\nBilingual proficiency in English and Spanish preferred.\r\nIndustry and/or iClassPro software experience (this is a huge plus!)\r\nWhat We Bring We believe in taking care of our people.\r\nStrongly competitive compensation package\r\nGenerous PTO because work-life balance matters\r\nComprehensive health benefits including medical, dental, vision, and more!\r\n401(k) match to help you plan for your future\r\nFun company events that connect our team\r\nCareer growth opportunities in a thriving, purpose-driven company\r\nWho are we? At iClassPro, we're more than just a software company — we're on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities.\r\nOur class management platform powers thousands of youth activity centers worldwide , helping them run more efficiently, grow their revenue, and achieve long-term success. We're proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025!\r\nWe want to set you up for success from Day One. That's why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams.\r\nAll applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Culture Index\r\niClassPro is an Equal Opportunity Employer.\r\nApplicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position.\r\nE-Verify is used to verify authorization to work in the U.S.\r\nJ-18808-Ljbffr","datePosted":"2026-04-09T15:39:50.231Z","dateModified":"2026-04-09T15:39:50.231Z","hiringOrganization":{"@type":"Organization","name":"Iclasspro","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Longview","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2d28e017bb5754e3a8409bdd"},"url":"https://jobsearcher.com/jobs/2d28e017bb5754e3a8409bdd"}}