{"schemaVersion":"jobsearcher.job.v1","id":"2d288f71f320c8d20f7bcef3","url":"https://jobsearcher.com/jobs/2d288f71f320c8d20f7bcef3","canonicalUrl":"https://jobsearcher.com/jobs/2d288f71f320c8d20f7bcef3","title":"Customer Support Representative, Part-Time","description":"Job Description:Answer questions over phone, text, and email, acting as a first line of support to our users, providing exceptional customer service in every interaction Become a product expert, understanding deeply everything from Clair's signup process, our wage advance (EWA) and repayment products- for someone that wants a crash course in fintech, this is the role! Learn the ins and outs of earned wage advance support, expanding your knowledge of the on-demand pay space Work closely with a fantastic group of people invested in Clair's users and Clair's mission Requirements:2+ years of experience in a customer support role Tier 2 level support or tech space experience is a bonus! 1+ years experience using Zendesk. Excellent communication skills (written and verbal) in explaining tough concepts to customers An aptitude for numbers and math - our users' toughest questions are usually around their finances, and we love team members who can crunch some numbers. A desire to gain a deep understanding of hourly workers and the financial challenges they face, and a commitment to helping Clair succeed in serving them An excitement about joining an early startup in the fintech space and about learning all things EWA A team player, who is ready to work hard and achieve success with the small but mighty team at Clair Benefits:Medical, Dental, & Vision Coverage, with option to extend to your family Fully-paid parental leave Company-sponsored 401k, HSA, and FSA Unlimited vacation for salaried roles, generous PTO for hourly roles Work from home setup allowance Access to your earnings every day on Clair Company-sponsored short-term and long-term disability insurance","company":"Remote Rocketship","rawCompany":"remoterocketship","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-05-14T01:44:40.141Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"41-9099.00","title":"Sales and Related Workers, All Other","slug":"sales-and-related-workers-all-other"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Support Representative, Part-Time","description":"Job Description:Answer questions over phone, text, and email, acting as a first line of support to our users, providing exceptional customer service in every interaction Become a product expert, understanding deeply everything from Clair's signup process, our wage advance (EWA) and repayment products- for someone that wants a crash course in fintech, this is the role! Learn the ins and outs of earned wage advance support, expanding your knowledge of the on-demand pay space Work closely with a fantastic group of people invested in Clair's users and Clair's mission Requirements:2+ years of experience in a customer support role Tier 2 level support or tech space experience is a bonus! 1+ years experience using Zendesk. Excellent communication skills (written and verbal) in explaining tough concepts to customers An aptitude for numbers and math - our users' toughest questions are usually around their finances, and we love team members who can crunch some numbers. A desire to gain a deep understanding of hourly workers and the financial challenges they face, and a commitment to helping Clair succeed in serving them An excitement about joining an early startup in the fintech space and about learning all things EWA A team player, who is ready to work hard and achieve success with the small but mighty team at Clair Benefits:Medical, Dental, & Vision Coverage, with option to extend to your family Fully-paid parental leave Company-sponsored 401k, HSA, and FSA Unlimited vacation for salaried roles, generous PTO for hourly roles Work from home setup allowance Access to your earnings every day on Clair Company-sponsored short-term and long-term disability insurance","datePosted":"2026-05-14T01:44:40.141Z","dateModified":"2026-05-14T01:44:40.141Z","hiringOrganization":{"@type":"Organization","name":"Remote Rocketship","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2d288f71f320c8d20f7bcef3"},"url":"https://jobsearcher.com/jobs/2d288f71f320c8d20f7bcef3"}}