{"schemaVersion":"jobsearcher.job.v1","id":"2d1b2d7cb97028b79dad7e40","url":"https://jobsearcher.com/jobs/2d1b2d7cb97028b79dad7e40","canonicalUrl":"https://jobsearcher.com/jobs/2d1b2d7cb97028b79dad7e40","title":"Service Coordinator - Manufacturing/Engineering","description":"Description:\nThe Service Coordinator - Manufacturing & Engineering role at Hyper Solutions supports the Service Delivery Manager in managing day-to-day service operations, ensuring efficient coordination across service partners, internal teams, and customers. This role focuses on scheduling, administrative execution, and system accuracy to enable timely, cost-effective, and high-quality service delivery.\n\nServing as a key operational support function, this position works closely with Service, Supply Chain, Sales, and Finance to track job progress, maintain documentation, and assist with procurement and logistics that keep service operations running smoothly.\n\nCore Responsibilities\nSupport scheduling and coordination of service partners and internal resources for field service.\nCommunicate job details, timelines, and required documentation to service partners and internal stakeholders.\nMonitor job status and update systems to reflect progress and completion.\nPrepare and process service orders and purchase orders under the guidance of the Service Delivery Manager.\nMaintain accurate records of service events, parts usage, and service partner communications.\nAssist with invoice reconciliation and documentation to support accurate billing.\nTrack parts availability and coordinate with Supply Chain to ensure timely delivery for service jobs.\nAdditional Responsibilities\nSupport service inventory management by monitoring stock levels and reporting replenishment needs.\nEnter and maintain service-related data in NetSuite and Shepherd CMMS, ensuring accuracy in time, materials, and job documentation.\nAct as a liaison between service providers and internal teams, providing routine updates and responding to service-related inquiries.\nRequirements:\n2–5 years of experience in service coordination, operations, logistics, or administrative roles.\nAssociate or Bachelors Degree in Business, Supply Chain, Operations in a related field, or work experience.\nExperience working in manufacturing, industrial, technology, or field service environments.\nStrong organizational skills with the ability to manage multiple priorities simultaneously.\nExcellent written and verbal communication skills.\nProficiency with ERP, CRM, or service management systems, including NetSuite.\nClose attention to detail, accuracy, and follow-through.\nFlexibility to support suppliers and service partners across different locations and time zones.\nPreferred Qualifications\nExperience supporting field service technicians or external service providers.\nFamiliarity with electrical, mechanical, or technology-based products.\nExperience coordinating parts, inventory, or logistics.\nExposure to service KPIs, metrics tracking, or continuous improvement initiatives.\nProficiency with Microsoft Office tools, including Excel, Word, and PowerPoint.\nWhy Hyper?\nAt Hyper, the Service Coordinator plays a critical role in supporting a growing service organization that delivers mission-critical power and infrastructure solutions. You’ll work closely with cross-functional teams to ensure reliable, responsive service execution while contributing to operational efficiency, customer satisfaction, and continuous improvement across the business.\n\nLocation\nOnsite in Richmond, VA.\n\nCompensation\nThe anticipated starting salary range for this role is $60,000-$70,000 per year. Actual salary varies due to factors that may include but not limited to relevant experience, skills, certifications, and location. This hire will be eligible for a discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.\n\nHyper Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws.\n\nAll applications will be used exclusively for selection purposes and handled confidentially by authorized personnel only. Your application may also be considered for other suitable positions within Hyper Solutions, Inc.\n\nPlease note that Hyper Solutions is currently unable to offer visa sponsorship, and applicants must be authorized to work in the U.S. without the need for sponsorship now or in the future.\n\n#ID26\n\nPI286418298","company":"Hyper Solutions","rawCompany":"hyper solutions","city":"Henrico","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-08-13T15:20:58.624Z","occupations":[{"code":"43-5061.00","title":"Production, Planning, and Expediting Clerks","slug":"production-planning-and-expediting-clerks"},{"code":"11-3071.04","title":"Supply Chain Managers","slug":"supply-chain-managers"},{"code":"43-5032.00","title":"Dispatchers, Except Police, Fire, and Ambulance","slug":"dispatchers-except-police-fire-and-ambulance"}],"industries":[{"code":"811310","title":"Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance","slug":"commercial-and-industrial-machinery-and-equipment-except-automotive-and-electronic-repair-and-maintenance"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"561210","title":"Facilities Support Services","slug":"facilities-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Service Coordinator - Manufacturing/Engineering","description":"Description:\nThe Service Coordinator - Manufacturing & Engineering role at Hyper Solutions supports the Service Delivery Manager in managing day-to-day service operations, ensuring efficient coordination across service partners, internal teams, and customers. This role focuses on scheduling, administrative execution, and system accuracy to enable timely, cost-effective, and high-quality service delivery.\n\nServing as a key operational support function, this position works closely with Service, Supply Chain, Sales, and Finance to track job progress, maintain documentation, and assist with procurement and logistics that keep service operations running smoothly.\n\nCore Responsibilities\nSupport scheduling and coordination of service partners and internal resources for field service.\nCommunicate job details, timelines, and required documentation to service partners and internal stakeholders.\nMonitor job status and update systems to reflect progress and completion.\nPrepare and process service orders and purchase orders under the guidance of the Service Delivery Manager.\nMaintain accurate records of service events, parts usage, and service partner communications.\nAssist with invoice reconciliation and documentation to support accurate billing.\nTrack parts availability and coordinate with Supply Chain to ensure timely delivery for service jobs.\nAdditional Responsibilities\nSupport service inventory management by monitoring stock levels and reporting replenishment needs.\nEnter and maintain service-related data in NetSuite and Shepherd CMMS, ensuring accuracy in time, materials, and job documentation.\nAct as a liaison between service providers and internal teams, providing routine updates and responding to service-related inquiries.\nRequirements:\n2–5 years of experience in service coordination, operations, logistics, or administrative roles.\nAssociate or Bachelors Degree in Business, Supply Chain, Operations in a related field, or work experience.\nExperience working in manufacturing, industrial, technology, or field service environments.\nStrong organizational skills with the ability to manage multiple priorities simultaneously.\nExcellent written and verbal communication skills.\nProficiency with ERP, CRM, or service management systems, including NetSuite.\nClose attention to detail, accuracy, and follow-through.\nFlexibility to support suppliers and service partners across different locations and time zones.\nPreferred Qualifications\nExperience supporting field service technicians or external service providers.\nFamiliarity with electrical, mechanical, or technology-based products.\nExperience coordinating parts, inventory, or logistics.\nExposure to service KPIs, metrics tracking, or continuous improvement initiatives.\nProficiency with Microsoft Office tools, including Excel, Word, and PowerPoint.\nWhy Hyper?\nAt Hyper, the Service Coordinator plays a critical role in supporting a growing service organization that delivers mission-critical power and infrastructure solutions. You’ll work closely with cross-functional teams to ensure reliable, responsive service execution while contributing to operational efficiency, customer satisfaction, and continuous improvement across the business.\n\nLocation\nOnsite in Richmond, VA.\n\nCompensation\nThe anticipated starting salary range for this role is $60,000-$70,000 per year. Actual salary varies due to factors that may include but not limited to relevant experience, skills, certifications, and location. This hire will be eligible for a discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.\n\nHyper Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws.\n\nAll applications will be used exclusively for selection purposes and handled confidentially by authorized personnel only. Your application may also be considered for other suitable positions within Hyper Solutions, Inc.\n\nPlease note that Hyper Solutions is currently unable to offer visa sponsorship, and applicants must be authorized to work in the U.S. without the need for sponsorship now or in the future.\n\n#ID26\n\nPI286418298","datePosted":"2026-08-13T15:20:58.624Z","dateModified":"2026-08-13T15:20:58.624Z","hiringOrganization":{"@type":"Organization","name":"Hyper Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Henrico","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2d1b2d7cb97028b79dad7e40"},"url":"https://jobsearcher.com/jobs/2d1b2d7cb97028b79dad7e40"}}