{"schemaVersion":"jobsearcher.job.v1","id":"2d0f3ffb8b4a77b0e9b34ef6","url":"https://jobsearcher.com/jobs/2d0f3ffb8b4a77b0e9b34ef6","canonicalUrl":"https://jobsearcher.com/jobs/2d0f3ffb8b4a77b0e9b34ef6","title":"Development Operations Coordinator","description":"The Development Operations Coordinator provides essential administrative and operational support to iMentor’s Development team. Reporting to the Vice President of Philanthropy & Development Operations, this role is responsible for maintaining accurate fundraising data, processing philanthropic gifts, supporting donor acknowledgments and reporting, and ensuring that Development staff have the timely and reliable information they need to effectively manage donor relationships and fundraising activity.\n\nThe Coordinator will work extensively within Salesforce and other fundraising platforms to maintain strong data integrity and execute the day-to-day processes that keep the Development department running smoothly. This role is ideal for someone who enjoys detailed database work, takes pride in accuracy and organization, and finds satisfaction in providing excellent service and operational support to colleagues and donors.\n\nThe Coordinator will work extensively within Salesforce and other fundraising platforms, and will also serve as a close partner to external relations leaders in building strong team culture and coordinating department-level meetings and communications.\n\nGift Processing and Administration\nProcess philanthropic gifts and pledges accurately and promptly, including gifts received by check, EFT, stock, donor-advised fund, matching gift, and through other giving vehicles.\nMaintain complete and accurate gift, pledge, payment, and donor information in Salesforce.\nPrepare and process timely donor acknowledgment letters, receipts, and other gift-related correspondence.\nMaintain accurate pledge schedules and payment information and support relationship managers with upcoming pledge payment reminders and follow-up.\nEnsure corporate matching and volunteer donations and other specialized gift types are recorded accurately and include the appropriate donor and organizational information.\nProduce regular gift reports and documentation, work closely with Finance to research and resolve gift discrepancies, and support accurate reconciliation of philanthropic revenue.\nIdentify and support opportunities to improve gift processing, acknowledgment, and reconciliation workflows.\nProcess Development team invoices, expense documentation, and American Express reports.\nCRM and Data Integrity\nMaintain accurate and up-to-date donor, prospect, organization, gift, opportunity, contact, and engagement information in Salesforce.\nConduct routine data-quality reviews and cleanup to identify missing, duplicate, outdated, or inconsistent constituent information.\nEnsure relationship managers have current contact information, giving history, engagement records, and other relevant data needed to effectively manage donor relationships.\nHelp troubleshoot routine Salesforce questions for Development team members.\nPartner with appropriate internal staff when technical Salesforce changes or more complex database support are required.\nReporting and Development Team Support\nGenerate recurring and ad hoc fundraising reports, lists, data exports, and invitation, solicitation, mailing, stewardship, donor, and prospect lists based on team needs.\nMonitor shared Development communications, including the department’s general email inbox, and ensure inquiries are routed and addressed appropriately.\nProvide administrative support for department-wide projects and activities in a timely and service-oriented manner as needed.\nConduct preliminary donor and prospect research and prepare profiles on an ad hoc basis to support relationship managers and organizational leadership.\nEvents & Campaign Administration\nCreate and maintain fundraising and event pages within GoFundMe Pro, including the administrative infrastructure necessary to launch campaigns.\nMaintain accurate campaign, participant, registration, donor, attendance, and engagement information across fundraising platforms and Salesforce.\nProduce event and campaign progress reports and support post-event or post-campaign data reconciliation and reporting.\nSupport the Development team with other administrative event and campaign needs as assigned.\nQualifications\n1–4 years of experience in nonprofit administration, development operations, fundraising administration, database management, customer service, or a related role.\nExperience working regularly in a CRM or database environment; Salesforce experience strongly preferred.\nExperience with nonprofit gift processing, donor databases, fundraising operations, or financial reconciliation preferred.\nStrong attention to detail, excellent organizational skills, and a demonstrated commitment to data accuracy.\nStrong customer-service orientation and genuine enjoyment of supporting colleagues and responding to requests thoughtfully and efficiently.\nAbility to work carefully with confidential donor and financial information and exercise sound judgment and discretion.\nComfort working with Microsoft Excel and other common office and productivity tools and ability to learn and work within fundraising and technology platforms such as Salesforce and GoFundMe Pro.\nStrong written and verbal communication skills, reliability, follow-through, and the ability to work independently while collaborating effectively across teams.\nAbout iMentor\nAt iMentor, we believe in the transformative power of mentorship as a force for good. We partner with schools in communities in which a majority of students will be first-generation college students. iMentor matches every 11th and 12th grade student in our high schools with a committed mentor – offering each mentee, regardless of background or GPA, a champion for their success.\n\nMentors can provide students with a level of personalized support that cannot be achieved through traditional school counseling alone. Of the most recent graduating high school class, 81% of students learned about a new post-secondary pathway through iMentor and 93% were accepted into college and intend to enroll. Since 1999, iMentor has served more than 42,000 students and is poised to scale our model to make mentoring accessible across the country.\n\nOur Commitment to Community, Educational Access, and Opportunity\nCentral to our mission is a dedication to creating an environment where all stakeholders, including students, mentors, and staff, feel valued and supported. We are committed to the ongoing effort and investment required to ensure that all students have access to the resources and support needed to succeed. Recognizing that historical and systemic challenges continue to impact educational outcomes, we focus on addressing economic and structural barriers that affect the communities we serve.\n\nHow to Apply\n\nVisit www.imentor.org/jobs to submit a resume and detailed cover letter describing your interest in and qualifications for this position. Applications will be considered on a rolling basis, so we encourage you to apply as soon as possible.\n\niMentor is an Equal Opportunity Employer\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.","company":"Imentor","rawCompany":"imentor","city":"New York","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-08-29T03:48:06.201Z","occupations":[{"code":"13-1131.00","title":"Fundraisers","slug":"fundraisers"},{"code":"11-2033.00","title":"Fundraising Managers","slug":"fundraising-managers"},{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"}],"industries":[{"code":"813410","title":"Civic and Social Organizations","slug":"civic-and-social-organizations"},{"code":"813211","title":"Grantmaking Foundations","slug":"grantmaking-foundations"},{"code":"813219","title":"Other Grantmaking and Giving Services","slug":"other-grantmaking-and-giving-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Development Operations Coordinator","description":"The Development Operations Coordinator provides essential administrative and operational support to iMentor’s Development team. Reporting to the Vice President of Philanthropy & Development Operations, this role is responsible for maintaining accurate fundraising data, processing philanthropic gifts, supporting donor acknowledgments and reporting, and ensuring that Development staff have the timely and reliable information they need to effectively manage donor relationships and fundraising activity.\n\nThe Coordinator will work extensively within Salesforce and other fundraising platforms to maintain strong data integrity and execute the day-to-day processes that keep the Development department running smoothly. This role is ideal for someone who enjoys detailed database work, takes pride in accuracy and organization, and finds satisfaction in providing excellent service and operational support to colleagues and donors.\n\nThe Coordinator will work extensively within Salesforce and other fundraising platforms, and will also serve as a close partner to external relations leaders in building strong team culture and coordinating department-level meetings and communications.\n\nGift Processing and Administration\nProcess philanthropic gifts and pledges accurately and promptly, including gifts received by check, EFT, stock, donor-advised fund, matching gift, and through other giving vehicles.\nMaintain complete and accurate gift, pledge, payment, and donor information in Salesforce.\nPrepare and process timely donor acknowledgment letters, receipts, and other gift-related correspondence.\nMaintain accurate pledge schedules and payment information and support relationship managers with upcoming pledge payment reminders and follow-up.\nEnsure corporate matching and volunteer donations and other specialized gift types are recorded accurately and include the appropriate donor and organizational information.\nProduce regular gift reports and documentation, work closely with Finance to research and resolve gift discrepancies, and support accurate reconciliation of philanthropic revenue.\nIdentify and support opportunities to improve gift processing, acknowledgment, and reconciliation workflows.\nProcess Development team invoices, expense documentation, and American Express reports.\nCRM and Data Integrity\nMaintain accurate and up-to-date donor, prospect, organization, gift, opportunity, contact, and engagement information in Salesforce.\nConduct routine data-quality reviews and cleanup to identify missing, duplicate, outdated, or inconsistent constituent information.\nEnsure relationship managers have current contact information, giving history, engagement records, and other relevant data needed to effectively manage donor relationships.\nHelp troubleshoot routine Salesforce questions for Development team members.\nPartner with appropriate internal staff when technical Salesforce changes or more complex database support are required.\nReporting and Development Team Support\nGenerate recurring and ad hoc fundraising reports, lists, data exports, and invitation, solicitation, mailing, stewardship, donor, and prospect lists based on team needs.\nMonitor shared Development communications, including the department’s general email inbox, and ensure inquiries are routed and addressed appropriately.\nProvide administrative support for department-wide projects and activities in a timely and service-oriented manner as needed.\nConduct preliminary donor and prospect research and prepare profiles on an ad hoc basis to support relationship managers and organizational leadership.\nEvents & Campaign Administration\nCreate and maintain fundraising and event pages within GoFundMe Pro, including the administrative infrastructure necessary to launch campaigns.\nMaintain accurate campaign, participant, registration, donor, attendance, and engagement information across fundraising platforms and Salesforce.\nProduce event and campaign progress reports and support post-event or post-campaign data reconciliation and reporting.\nSupport the Development team with other administrative event and campaign needs as assigned.\nQualifications\n1–4 years of experience in nonprofit administration, development operations, fundraising administration, database management, customer service, or a related role.\nExperience working regularly in a CRM or database environment; Salesforce experience strongly preferred.\nExperience with nonprofit gift processing, donor databases, fundraising operations, or financial reconciliation preferred.\nStrong attention to detail, excellent organizational skills, and a demonstrated commitment to data accuracy.\nStrong customer-service orientation and genuine enjoyment of supporting colleagues and responding to requests thoughtfully and efficiently.\nAbility to work carefully with confidential donor and financial information and exercise sound judgment and discretion.\nComfort working with Microsoft Excel and other common office and productivity tools and ability to learn and work within fundraising and technology platforms such as Salesforce and GoFundMe Pro.\nStrong written and verbal communication skills, reliability, follow-through, and the ability to work independently while collaborating effectively across teams.\nAbout iMentor\nAt iMentor, we believe in the transformative power of mentorship as a force for good. We partner with schools in communities in which a majority of students will be first-generation college students. iMentor matches every 11th and 12th grade student in our high schools with a committed mentor – offering each mentee, regardless of background or GPA, a champion for their success.\n\nMentors can provide students with a level of personalized support that cannot be achieved through traditional school counseling alone. Of the most recent graduating high school class, 81% of students learned about a new post-secondary pathway through iMentor and 93% were accepted into college and intend to enroll. Since 1999, iMentor has served more than 42,000 students and is poised to scale our model to make mentoring accessible across the country.\n\nOur Commitment to Community, Educational Access, and Opportunity\nCentral to our mission is a dedication to creating an environment where all stakeholders, including students, mentors, and staff, feel valued and supported. We are committed to the ongoing effort and investment required to ensure that all students have access to the resources and support needed to succeed. Recognizing that historical and systemic challenges continue to impact educational outcomes, we focus on addressing economic and structural barriers that affect the communities we serve.\n\nHow to Apply\n\nVisit www.imentor.org/jobs to submit a resume and detailed cover letter describing your interest in and qualifications for this position. Applications will be considered on a rolling basis, so we encourage you to apply as soon as possible.\n\niMentor is an Equal Opportunity Employer\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.","datePosted":"2026-08-29T03:48:06.201Z","dateModified":"2026-08-29T03:48:06.201Z","hiringOrganization":{"@type":"Organization","name":"Imentor","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2d0f3ffb8b4a77b0e9b34ef6"},"url":"https://jobsearcher.com/jobs/2d0f3ffb8b4a77b0e9b34ef6"}}