Manager, Clinical Congregate Care

Job TypeFull-timeDescriptionFull-Time | Hoyleton, ILSalary Range: $68,993.60 - $86,242.00 per yearHoyleton is seeking a clinical leader who believes that structure, compassion, and accountability can coexist, and that young people deserve all three. As our Manager of Clinical Congregate Care, you'll guide the therapeutic direction of our residential and transitional living programs, ensuring that every youth we serve experiences a safe, trauma-informed, and developmentally focused environment.This role is ideal for a licensed or license-eligible clinician who thrives at the intersection of direct care, leadership, compliance, and systems-level impact.What Your Days Actually Look LikeYou'll spend most of your time supporting therapists, reviewing clinical work, and coordinating across programs and schools, with a regular presence in both Hoyleton and Fairview Heights.Attend and lead monthly staffing and clinical meetingsReview case notes, treatment plans, and documentation for quality and complianceGuide therapists in treatment planning, crisis response, and CARE/TCI applicationCommunicate regularly with schools, case managers, and program managersStep in to support staff during short-staffed periods or complex situationsWhat You'll DoYou'll serve as the clinical backbone of our residential programs, partnering closely with the Director of Residential Services and the Director of Child Welfare to ensure care delivery is both therapeutically sound and operationally strong.Clinical Leadership & SupervisionRecruit, supervise, coach, and evaluate residential and transitional living therapistsAddress performance concerns and recommend disciplinary actions when neededIdentify training needs and contribute to the agency's annual staff development plan Program Oversight & Treatment CoordinationLead clinical team meetings and staffing in alignment with agency guidelinesOversee treatment planning, IATPs, and ICMPs for all residentsEnsure treatment is focused on stabilization, family involvement, and timely community reintegrationConsult with staff on complex behavioral needs and crisis response strategies Compliance & DocumentationEnsure clinical documentation and Medicaid billing comply with Rules 132 and 140Maintain records for case reviews, court hearings, and administrative reportingMonitor performance data to support effective treatment planning and permanency outcomes Safety, Culture & Crisis ResponsePromote and model CARE principles and TCI practicesSupport staff in maintaining safe, therapeutic environmentsAssist with crisis de-escalation and physical intervention when required Requirements Who We're Looking ForThis role is for a professional who can balance clinical integrity, regulatory compliance, and people leadership, without losing sight of the human impact behind every case file.Required QualificationsMaster's degree in Social Work, Counseling, Psychology, or related human services fieldMinimum of 2 years of clinical experience in high-acuity youth settings (e.g., congregate care, therapeutic schools, or combined developmental and behavioral health environments)Eligibility for licensure (LCSW, LCPC, or LMFT)Strong working knowledge of trauma-informed care and behaviorally complex youth populationsAbility to become TCI certified and serve as a CARE/TCI trainerHigh level of interpersonal skill, confidence, and ability to lead in group settingsValid driver's license and proof of auto insuranceDCFS/CANTS clearance eligibilityMust be at least 21 years of agePreferredActive LCSW, LCPC, or LMFTResidential and supervisory experience How We Support Our TeamHoyleton offers a comprehensive benefits package designed to support your health, growth, and long-term stability:Medical insurance and Health Savings Account (HSA) with company contributionsDental and vision insuranceCellphone reimbursementPaid vacation, sick, and personal days11 paid holidaysPaid parental leave403(b) retirement plan with up to 5% employer matchEmployer-paid life insuranceOptional supplemental benefits, including:Life insuranceShort-term disabilityLong-term disabilityAccident coverageCritical illness coverageEmployee Assistance Program (EAP) for employees and household membersTuition reimbursement to support continued learning and professional growthBenefitHub Perks Program with employee discountsOur Care Philosophy: CARE & TCIHoyleton operates under the CARE (Children and Residential Experience) model developed by Cornell University, grounded in six principles: Developmentally Focused, Family Involved, Relationship Based, Ecologically Oriented, Competence Centered, and Trauma Informed.All staff complete CARE and Therapeutic Crisis Intervention (TCI) training upon hire, with ongoing testing and skills validation as part of our commitment to safety and excellence in care.Work EnvironmentThis position is based in a residential setting and includes travel to agency sites, partner organizations, and client locations as needed. The role may involve standing, walking, stair climbing, and lifting up to 25 pounds in support of program operations.Why This Role MattersThis isn't just a management position.It's an opportunity to set the clinical tone for an entire program, mentor future clinicians, and directly influence outcomes for youth navigating some of the hardest chapters of their lives.If you lead with both standards and heart, we want to talk to you.Salary Description