Licensed Hearing Instrument Specialist - H.I.S.

Genstler Hearing Center is searching for a motivated Hearing Instrument Specialist (HIS) with a passion for providing superior hearing care to patients and their families and who is interested in joining our growing hearing department. An ideal candidate will be able to self-manage, work independently and will have the desire and skill set necessary to develop and execute growth strategies, meet sales goals, manage support staff, grow our referral base and partner with us in providing premiere hearing health services to our community in an atmosphere of dignity and respect. Patient care responsibilities will include hearing evaluations, fittings, dispensing & programming, follow-up care, as well as counseling and educating patients on the latest technology and solutions for hearing loss. Responsibilities: Establish rapport and a positive relationship with each patient & their families Gather complete patient histories and conduct comprehensive hearing evaluations in accordance with industry standards Accurately interpret hearing evaluation results and make appropriate recommendations in accordance with each patient’s needs & lifestyle Educate patients on how to use & maintain their hearing aids successfully Make accurate ear impressions & ear molds Order hearing instruments & accessories Properly fit & program hearing aids, including Bluetooth enabled devices Provide appropriate aftercare for all patients including follow-up calls & appointments, adjustments, cleaning & battery changes, etc. Generate & maintain comprehensive and accurate patient records in accordance with practice policies Actively seek and facilitate referral business & positive online reviews Partner with the practice administrative team to lead the hearing department in outreach & growth initiatives and to track and provide feedback on effectiveness Develop and execute successful sales strategies Maintain a clean, professional and welcoming work environment Demonstrate the highest standard of patient care at all times Qualifications: Valid State License in good standing At least 1 year testing, fitting & dispensing experience preferred Proven ability to achieve sales goals Computer competency - including working knowledge of common office software programs and patient management software Possess exceptional interpersonal, verbal and written communication skills Ability to always maintain a positive working relationship with practice providers, co-workers & patients Be self-directed, detail oriented and maintain a high level of accuracy in your work This is a part-time position with significant opportunity for growth into full-time work. The successful candidate will be rewarded with a base salary + commission. Job Types: Full-time, Part-time Pay: $18.00 - $20.00 per hour Expected hours: No less than 20 per week Benefits: Employee discount Flexible schedule Health insurance Paid time off Schedule: Monday to Friday Experience: Hearing Instrument Specialist: 1 year (Preferred) License/Certification: Oregon Hearing Instrument Specialist license? (Required) Work Location: In person