Enrollment Coordinator

https://www.auxiant.com/ Auxiant’s Mission Statement and Core Values Mission:An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results. Core Values: Independent Solutions. REAL Results Respect Empowerment Agility Leadership Be part of a growing and prospering company as an Enrollment Coordinator for Auxiant. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing, progressive company offering an excellent wage and benefit package. Job Summary: To serve as a point of contact and resources for our plan sponsors, providers and internal customers Essential Functions: Application processing all Enrollments/changes/terminations for current clients Understanding 3rd Parties Enrollment Files & Connect when making enrollment entries per processes Answer phone calls from employees, Client contacts and providers. Understanding of the questions and concerns from callers and responding timely and accurately Creating ID Cards via requests from members, clients. Auditing ID cards to ensure accuracy Create Certificate of Creditable Coverages when appropriate Processing Coordination of Benefits (COB) and updating QicLink appropriately how claims are to be processed (Primary or Secondary) Managing Weekly Inventory to ensure the processing of assigned inventory is completed timely, efficiently and accurately Nonessential Functions: Other duties as assigned Education/Qualifications: Excellent written and oral communication skills required; Ability to make verbal presentations Ability to perform in a high pace working environment Ability to multi-tasks multiple processes Knowledge of and proven proficiency in the use of Microsoft Office applications including extensive knowledge of Word, Outlook and Excel required Ability to learn and effectively use insurance enrollment software Excellent organizational skills and the ability to pay attention to detail required Excellent problem solving and analytical abilities required High school graduation or equivalent required; 1-3 years’ experience in insurance services, business administration or related field preferred Experience in health plan enrollment or an insurance or HMO related environment highly desirable Previous customer service experience preferred Full benefits including: Medical, Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more