{"schemaVersion":"jobsearcher.job.v1","id":"2c6573a7cf94a42d87c07db5","url":"https://jobsearcher.com/jobs/2c6573a7cf94a42d87c07db5","canonicalUrl":"https://jobsearcher.com/jobs/2c6573a7cf94a42d87c07db5","title":"Customer Service Representative","description":"At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Customer Service Representative - Central Station!\nWe offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.\nLocation: Greater Pittsburgh, PA Region (Warrendale) - Hybrid Schedule available after 6 months.\n2nd and 3rd shifts available.\n5 weeks of training provided (Week 1: M-F, 9am - 5pm, Week 2-5: M-F, 3pm - 11pm)\nSummary:\nAre you considering changing careers or looking for new opportunities?\nOur Customer Service Representative position offers the opportunity for growth and advancement.\nWhat You'll Do:\nProcess and handle alarm signals accurately and in a timely manner.\nDispatch proper authorities (Police/Fire/EMS) per established procedures.\nRespond to inbound calls from customers and vendors.\nPlace outbound calls to customer or responsible party and provide accurate information so they can make an informed decision regarding their alarm.\nProvide top quality customer service over the telephone.\nAssist customers with their accounts by updating information.\nWhat You'll Need:\nHigh School Diploma or equivalent\nCustomer Service Experience\nDispatch Experience - Preferred\nPhone Etiquette\nCommunication Skills\nComputer Literacy and Navigation\nWhat You'll Get:\nWe offer a “Total Rewards” package including:\nOpportunity to increase wage with DOD certification.\nCompetitive compensation with incentive eligibility.\nMedical, dental and vision coverage\nCompany paid life and AD&D insurance.\nCompany paid short- and long-term disability.\nVoluntary benefit products\n401k retirement savings plan\nFlexible Spending Account\nPaid time off\nTuition reimbursement\nEmployee Assistance Program (EAP)\nAbout Us:\nWe are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.\nOur Values:\nWin as a team.\nDo the right thing.\nMake a difference every day.\nGet it done.\nThink big.\nIf you share these ideas, we’d love to hear from you!\nThis position is not accessible by public transportation.\nVector Security is a Drug-Free Workplace\nVector Security is an Equal Opportunity Employer\nAll applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.\nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.","company":"Vector Security","rawCompany":"vector security","city":"Warrendale","state":"PA","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:26:18.950Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"33-9032.00","title":"Security Guards","slug":"security-guards"},{"code":"33-9099.00","title":"Protective Service Workers, All Other","slug":"protective-service-workers-all-other"}],"industries":[{"code":"561621","title":"Security Systems Services (except Locksmiths)","slug":"security-systems-services-except-locksmiths"},{"code":"238210","title":"Electrical Contractors and Other Wiring Installation Contractors","slug":"electrical-contractors-and-other-wiring-installation-contractors"},{"code":"561613","title":"Armored Car Services","slug":"armored-car-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Representative","description":"At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Customer Service Representative - Central Station!\nWe offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.\nLocation: Greater Pittsburgh, PA Region (Warrendale) - Hybrid Schedule available after 6 months.\n2nd and 3rd shifts available.\n5 weeks of training provided (Week 1: M-F, 9am - 5pm, Week 2-5: M-F, 3pm - 11pm)\nSummary:\nAre you considering changing careers or looking for new opportunities?\nOur Customer Service Representative position offers the opportunity for growth and advancement.\nWhat You'll Do:\nProcess and handle alarm signals accurately and in a timely manner.\nDispatch proper authorities (Police/Fire/EMS) per established procedures.\nRespond to inbound calls from customers and vendors.\nPlace outbound calls to customer or responsible party and provide accurate information so they can make an informed decision regarding their alarm.\nProvide top quality customer service over the telephone.\nAssist customers with their accounts by updating information.\nWhat You'll Need:\nHigh School Diploma or equivalent\nCustomer Service Experience\nDispatch Experience - Preferred\nPhone Etiquette\nCommunication Skills\nComputer Literacy and Navigation\nWhat You'll Get:\nWe offer a “Total Rewards” package including:\nOpportunity to increase wage with DOD certification.\nCompetitive compensation with incentive eligibility.\nMedical, dental and vision coverage\nCompany paid life and AD&D insurance.\nCompany paid short- and long-term disability.\nVoluntary benefit products\n401k retirement savings plan\nFlexible Spending Account\nPaid time off\nTuition reimbursement\nEmployee Assistance Program (EAP)\nAbout Us:\nWe are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.\nOur Values:\nWin as a team.\nDo the right thing.\nMake a difference every day.\nGet it done.\nThink big.\nIf you share these ideas, we’d love to hear from you!\nThis position is not accessible by public transportation.\nVector Security is a Drug-Free Workplace\nVector Security is an Equal Opportunity Employer\nAll applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.\nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.","datePosted":"2026-04-14T10:26:18.950Z","dateModified":"2026-04-14T10:26:18.950Z","hiringOrganization":{"@type":"Organization","name":"Vector Security","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Warrendale","addressRegion":"PA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2c6573a7cf94a42d87c07db5"},"url":"https://jobsearcher.com/jobs/2c6573a7cf94a42d87c07db5"}}