BDC Representative - Morgan Hill, California, United States

Business Development Representative / BDC AgentWe are looking for a motivated and ambitious representative to assist in building our business and giving great customer service!The Business Development Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, service requests, and internet queries. In addition, he or she performs clerical and administrative duties for the Sales and Service departments.The ideal candidate has previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service is a plus.He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.ResponsibilitiesManages all incoming sales and service appointment queries (either phone or internet) by scheduling appointments, confirming pending appointments, following up with missed appointments, etc.Coordinates questions and issues with the appropriate department personnelTracks sold vehicles and hot sheetsConfirms special order partsHelps follow up with phone and internet sales leadsManages all required paperwork and records and prepares documentation (forms, reports, etc.) when neededProvides administrative assistance as neededPerforms other duties as assignedQualificationsHigh school diploma or GEDPrevious experience in a similar position (administrative, clerical, call center, customer service, etc.)Highly Professional and dependableWorking knowledge of the automotive industry a plusStrong organizational and time management skillsStrong computer and internet skills, including Microsoft Office suiteDealership and Reynolds and Reynolds experience a plusOutstanding communication skillsProfessional appearance and work ethicCompensationCompetitive Pay Based on ExperienceMedical BenefitsPaid VacationHolidaysProfessional WorkplaceNon-Smoking WorkplaceDrug Free WorkplaceOpportunity for AdvancementDirect Deposit401(k) with Company MatchThe above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.We are an Equal Opportunity Employer and a drug free workplace.J-18808-Ljbffr