{"schemaVersion":"jobsearcher.job.v1","id":"2c2e94e0666e14ef60985399","url":"https://jobsearcher.com/jobs/2c2e94e0666e14ef60985399","canonicalUrl":"https://jobsearcher.com/jobs/2c2e94e0666e14ef60985399","title":"General Manager In Training","description":"It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients. Enjoy on-the-job training and certification opportunities.\r\nPosition Summary\r\nAssist the General Manager in the day-to-day operations of the store. Perform store functions including dispensing of eyewear, patient care, setting performance goals, and delivering financial performance. Under the direction of the General Manager, assist with hiring, training, coaching, and performance management of the store team. Lead the team in the General Manager's absence.\r\nBenefits\r\nCompetitive Wages & Incentives\r\n401K with Match\r\nVacation Pay/Personal Day\r\nVolunteer Time Off\r\nSick Pay for Hourly Teammates\r\nHealth & Wellbeing Benefits\r\nVoluntary/Cafeteria Offerings\r\nEmployee Assistance Program\r\nOn the Job Training & Certification\r\nTeammate Recognition Program\r\nDuties And Responsibilities\r\nDrive Business\r\nLead team to execute merchandise, operational and customer service strategies to deliver planned sales, gross margin and financial results\r\nModel service, patient care and selling techniques to maximize customer satisfaction and achieve business objectives\r\nAct with urgency to complete tasks and respond to patients and customers\r\nDrive optical initiatives through team by planning and scheduling appropriately\r\nIdentify opportunities to grow business\r\nDevelop business plans and follow up on actions to drive profitable sales\r\nLeadership\r\nAssist with hiring, developing, training and managing teammate performance\r\nAssist with store scheduling\r\nEnsure store is compliant with all company HR policies and practices as well as federal and state laws and regulations\r\nCommunicate effectively with team to ensure knowledge of company initiatives, processes and key teammate information\r\nCustomer Service and Patient Care\r\nProvide and continuously model excellent customer service in all customer interactions\r\nPartner with General Manager to provide appropriate direction and feedback to the team related to customer service\r\nDispense eyewear according to professional standards\r\nPartner with General Manager to perform key-carrier tasks including opening/closing the store, cash office, committing payroll and responding to alarm calls\r\nCareer Progression\r\nAct on feedback from General Manager and Regional/Market Manager toward continuous improvement and preparation for future General Manager openings\r\nMinimum Knowledge, Experience & Skills Requirements\r\nABO/Shopko OCE Certification required\r\nHigh School Graduate or equivalent\r\nOptician experience desired\r\nSupervisory experience with strong customer service focus (preferably in an optical store or retail setting)\r\nAble to analyze and solve issues of varied scope: able to act decisively to implement solutions\r\nSolid organizational and planning skills\r\nAble to continuously monitor progress in relation to goal attainment\r\nAble to analyze financial data, recognize opportunities for improvement and formulate plans to address.\r\nAble to set impactful goals and motivate team to deliver results\r\nAble to multi-task and remain flexible in an ever-changing environment\r\nDemonstrate commitment to provide great customer service\r\nSolid computer knowledge to include Microsoft Office Suite of programs\r\nEssential Functions & Work Requirements\r\nAbility to effectively communicate at all levels within the organization through written and two-way verbal communication\r\nAble to read and write at a high school graduate level\r\nAble to sit or stand for extended periods of time\r\nAble to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)\r\nAbility to lift 10 to 20 pounds\r\nAbility to see (Near, Distance, Color, and Depth Perception)\r\nManual and finger dexterity, as well as hand/arm steadiness\r\nAbility to grip and hold items\r\nGood eye and hand coordination\r\nDemonstrate physical agility (bending, twisting, reaching and pulling)\r\nAble to operate a cash register, various optical equipment and tools\r\nAble to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines\r\nAble to travel independently to support Company objectives and personal development\r\nThese statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.\r\nJ-18808-Ljbffr","company":"SupportFinity","rawCompany":"supportfinity","city":"Appleton","state":"WI","isRemote":false,"isActive":false,"createdAt":"2026-07-16T01:47:40.499Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"29-2081.00","title":"Opticians, Dispensing","slug":"opticians-dispensing"},{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"}],"industries":[{"code":"456130","title":"Optical Goods Retailers","slug":"optical-goods-retailers"},{"code":"621320","title":"Offices of Optometrists","slug":"offices-of-optometrists"},{"code":"455219","title":"All Other General Merchandise Retailers","slug":"all-other-general-merchandise-retailers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"General Manager In Training","description":"It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients. Enjoy on-the-job training and certification opportunities.\r\nPosition Summary\r\nAssist the General Manager in the day-to-day operations of the store. Perform store functions including dispensing of eyewear, patient care, setting performance goals, and delivering financial performance. Under the direction of the General Manager, assist with hiring, training, coaching, and performance management of the store team. Lead the team in the General Manager's absence.\r\nBenefits\r\nCompetitive Wages & Incentives\r\n401K with Match\r\nVacation Pay/Personal Day\r\nVolunteer Time Off\r\nSick Pay for Hourly Teammates\r\nHealth & Wellbeing Benefits\r\nVoluntary/Cafeteria Offerings\r\nEmployee Assistance Program\r\nOn the Job Training & Certification\r\nTeammate Recognition Program\r\nDuties And Responsibilities\r\nDrive Business\r\nLead team to execute merchandise, operational and customer service strategies to deliver planned sales, gross margin and financial results\r\nModel service, patient care and selling techniques to maximize customer satisfaction and achieve business objectives\r\nAct with urgency to complete tasks and respond to patients and customers\r\nDrive optical initiatives through team by planning and scheduling appropriately\r\nIdentify opportunities to grow business\r\nDevelop business plans and follow up on actions to drive profitable sales\r\nLeadership\r\nAssist with hiring, developing, training and managing teammate performance\r\nAssist with store scheduling\r\nEnsure store is compliant with all company HR policies and practices as well as federal and state laws and regulations\r\nCommunicate effectively with team to ensure knowledge of company initiatives, processes and key teammate information\r\nCustomer Service and Patient Care\r\nProvide and continuously model excellent customer service in all customer interactions\r\nPartner with General Manager to provide appropriate direction and feedback to the team related to customer service\r\nDispense eyewear according to professional standards\r\nPartner with General Manager to perform key-carrier tasks including opening/closing the store, cash office, committing payroll and responding to alarm calls\r\nCareer Progression\r\nAct on feedback from General Manager and Regional/Market Manager toward continuous improvement and preparation for future General Manager openings\r\nMinimum Knowledge, Experience & Skills Requirements\r\nABO/Shopko OCE Certification required\r\nHigh School Graduate or equivalent\r\nOptician experience desired\r\nSupervisory experience with strong customer service focus (preferably in an optical store or retail setting)\r\nAble to analyze and solve issues of varied scope: able to act decisively to implement solutions\r\nSolid organizational and planning skills\r\nAble to continuously monitor progress in relation to goal attainment\r\nAble to analyze financial data, recognize opportunities for improvement and formulate plans to address.\r\nAble to set impactful goals and motivate team to deliver results\r\nAble to multi-task and remain flexible in an ever-changing environment\r\nDemonstrate commitment to provide great customer service\r\nSolid computer knowledge to include Microsoft Office Suite of programs\r\nEssential Functions & Work Requirements\r\nAbility to effectively communicate at all levels within the organization through written and two-way verbal communication\r\nAble to read and write at a high school graduate level\r\nAble to sit or stand for extended periods of time\r\nAble to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)\r\nAbility to lift 10 to 20 pounds\r\nAbility to see (Near, Distance, Color, and Depth Perception)\r\nManual and finger dexterity, as well as hand/arm steadiness\r\nAbility to grip and hold items\r\nGood eye and hand coordination\r\nDemonstrate physical agility (bending, twisting, reaching and pulling)\r\nAble to operate a cash register, various optical equipment and tools\r\nAble to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines\r\nAble to travel independently to support Company objectives and personal development\r\nThese statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.\r\nJ-18808-Ljbffr","datePosted":"2026-07-16T01:47:40.499Z","dateModified":"2026-07-16T01:47:40.499Z","hiringOrganization":{"@type":"Organization","name":"SupportFinity","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Appleton","addressRegion":"WI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2c2e94e0666e14ef60985399"},"url":"https://jobsearcher.com/jobs/2c2e94e0666e14ef60985399"}}