{"schemaVersion":"jobsearcher.job.v1","id":"2c2c3592a0cdf6a684edc4f5","url":"https://jobsearcher.com/jobs/2c2c3592a0cdf6a684edc4f5","canonicalUrl":"https://jobsearcher.com/jobs/2c2c3592a0cdf6a684edc4f5","title":"Technical Support Engineer","description":"Company Description\r\nA trusted provider of precision measurement and dimensional metrology solutions, delivering equipment, calibration, repair, software support, and technical services to manufacturers and laboratories across North America. The organization supports customers in achieving measurement accuracy, maintaining compliance, and improving operational performance through accredited services and structured quality systems.\r\nAbout the Job\r\nThe Technical Support Engineer provides advanced technical support for dimensional metrology systems, software, and applications. This role serves as a technical escalation point for customers and field service engineers and supports service execution, documentation, and continuous improvement initiatives.\r\nWhat You'll Do\r\nProvide remote troubleshooting and diagnostic support for dimensional metrology systems\r\nPerform structured troubleshooting and root cause analysis\r\nProvide advanced software configuration and application-level support\r\nServe as technical escalation point for complex technical issues\r\nIdentify recurring technical issues and develop standardized resolution procedures\r\nSupport execution of service agreements and preventive maintenance programs\r\nAssist in service planning including parts identification and repair strategy\r\nProvide diagnostic guidance during installation, repair, calibration, and training activities\r\nDevelop and maintain technical documentation and troubleshooting guides\r\nMaintain technical knowledge base and service bulletins\r\nCollaborate with Service, Engineering, Product Management, and Sales\r\nSupport internal technical training initiatives\r\nQualifications\r\nRequired\r\n3–7 years of experience in technical support, field service, calibration, or metrology-related role\r\nStrong mechanical and electrical troubleshooting ability\r\nAdvanced software and application-level troubleshooting experience\r\nAbility to interpret technical drawings, schematics, and service documentation\r\nStrong analytical and problem-solving skills\r\nExcellent verbal and written communication skills\r\nAbility to manage multiple priorities and work independently\r\nPreferred\r\nAssociate or Bachelor's degree in Engineering, Electronics, Mechanical Technology, Metrology, or related technical discipline, or equivalent technical experience\r\nExperience supporting precision measurement equipment\r\nCalibration and metrology knowledge\r\nExperience using CRM or field service management systems\r\nReports To: Service Manager\r\nWorks Closely With: Service, Engineering, Product Management, and Sales\r\nJ-18808-Ljbffr","company":"Redeployment","rawCompany":"redeployment","city":"Oklahoma City","state":"OK","isRemote":false,"isActive":false,"createdAt":"2026-06-09T04:20:07.516Z","occupations":[{"code":"17-3028.00","title":"Calibration Technologists and Technicians","slug":"calibration-technologists-and-technicians"},{"code":"17-3029.00","title":"Engineering Technologists and Technicians, Except Drafters, All Other","slug":"engineering-technologists-and-technicians-except-drafters-all-other"},{"code":"49-9069.00","title":"Precision Instrument and Equipment Repairers, All Other","slug":"precision-instrument-and-equipment-repairers-all-other"}],"industries":[{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"},{"code":"811310","title":"Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance","slug":"commercial-and-industrial-machinery-and-equipment-except-automotive-and-electronic-repair-and-maintenance"},{"code":"541330","title":"Engineering Services","slug":"engineering-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Engineer","description":"Company Description\r\nA trusted provider of precision measurement and dimensional metrology solutions, delivering equipment, calibration, repair, software support, and technical services to manufacturers and laboratories across North America. The organization supports customers in achieving measurement accuracy, maintaining compliance, and improving operational performance through accredited services and structured quality systems.\r\nAbout the Job\r\nThe Technical Support Engineer provides advanced technical support for dimensional metrology systems, software, and applications. This role serves as a technical escalation point for customers and field service engineers and supports service execution, documentation, and continuous improvement initiatives.\r\nWhat You'll Do\r\nProvide remote troubleshooting and diagnostic support for dimensional metrology systems\r\nPerform structured troubleshooting and root cause analysis\r\nProvide advanced software configuration and application-level support\r\nServe as technical escalation point for complex technical issues\r\nIdentify recurring technical issues and develop standardized resolution procedures\r\nSupport execution of service agreements and preventive maintenance programs\r\nAssist in service planning including parts identification and repair strategy\r\nProvide diagnostic guidance during installation, repair, calibration, and training activities\r\nDevelop and maintain technical documentation and troubleshooting guides\r\nMaintain technical knowledge base and service bulletins\r\nCollaborate with Service, Engineering, Product Management, and Sales\r\nSupport internal technical training initiatives\r\nQualifications\r\nRequired\r\n3–7 years of experience in technical support, field service, calibration, or metrology-related role\r\nStrong mechanical and electrical troubleshooting ability\r\nAdvanced software and application-level troubleshooting experience\r\nAbility to interpret technical drawings, schematics, and service documentation\r\nStrong analytical and problem-solving skills\r\nExcellent verbal and written communication skills\r\nAbility to manage multiple priorities and work independently\r\nPreferred\r\nAssociate or Bachelor's degree in Engineering, Electronics, Mechanical Technology, Metrology, or related technical discipline, or equivalent technical experience\r\nExperience supporting precision measurement equipment\r\nCalibration and metrology knowledge\r\nExperience using CRM or field service management systems\r\nReports To: Service Manager\r\nWorks Closely With: Service, Engineering, Product Management, and Sales\r\nJ-18808-Ljbffr","datePosted":"2026-06-09T04:20:07.516Z","dateModified":"2026-06-09T04:20:07.516Z","hiringOrganization":{"@type":"Organization","name":"Redeployment","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Oklahoma City","addressRegion":"OK","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2c2c3592a0cdf6a684edc4f5"},"url":"https://jobsearcher.com/jobs/2c2c3592a0cdf6a684edc4f5"}}