Operations Supervisor/Manager (Bilingual Mandarin)

Position: Operations Supervisor/Manager (Bilingual Mandarin)Location: New York, NYSalary: $80,000/yearJob ResponsibilitiesRegional Operations ManagementOversee daily operations of 5-10 stores in targeted countries. Address sudden issues such as equipment failures and raw material shortages.Staff ManagementAssist stores in recruiting store managers/staff, organize product knowledge and service process training, and evaluate staff performance.Data FeedbackCollect store operation data (e.g., average order value, repurchase rate), report to management, and propose improvement suggestions (e.g., adjustment of popular product combinations).Job RequirementsEducationBachelor's degree or above; 3+ years of experience managing stores.ExperienceOver 5 years of chain store operations experience; proficient in beverage production processes and equipment maintenance.Language & Analytical SkillsProficient in English/Mandarin, able to communicate with local staff for daily operations; possesses basic data analysis capabilities.ESJ