{"schemaVersion":"jobsearcher.job.v1","id":"2bd365d249eb2d575a6692c5","url":"https://jobsearcher.com/jobs/2bd365d249eb2d575a6692c5","canonicalUrl":"https://jobsearcher.com/jobs/2bd365d249eb2d575a6692c5","title":"Senior Technical Support Engineer AI Security (Remote)","description":"Cyera is seeking a Senior Technical Support Engineer to deliver product-focused technical resolution for complex issues. You will own escalated cases, reproduce issues, validate workarounds, and contribute to knowledge bases.\r\nThe role involves collaboration with Product, Engineering, and DevOps to ensure timely, customer-focused resolutions. The ideal candidate has 3+ years in technical support within SaaS or cybersecurity, strong troubleshooting, and experience with Zendesk, Jira, Salesforce,\r\nJ-18808-Ljbffr","company":"Socket","rawCompany":"socket","city":"St Louis","state":"MO","isRemote":true,"isActive":false,"createdAt":"2026-08-08T01:59:22.887Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1299.05","title":"Information Security Engineers","slug":"information-security-engineers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Technical Support Engineer AI Security (Remote)","description":"Cyera is seeking a Senior Technical Support Engineer to deliver product-focused technical resolution for complex issues. You will own escalated cases, reproduce issues, validate workarounds, and contribute to knowledge bases.\r\nThe role involves collaboration with Product, Engineering, and DevOps to ensure timely, customer-focused resolutions. The ideal candidate has 3+ years in technical support within SaaS or cybersecurity, strong troubleshooting, and experience with Zendesk, Jira, Salesforce,\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:59:22.887Z","dateModified":"2026-08-08T01:59:22.887Z","hiringOrganization":{"@type":"Organization","name":"Socket","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"St Louis","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2bd365d249eb2d575a6692c5"},"url":"https://jobsearcher.com/jobs/2bd365d249eb2d575a6692c5"}}