Restaurant Team Member
Restaurant Team Member
Location: CH1 4RY
Salary: Hourly paid
Job Type: Full-time & Part Time available
We are looking for outgoing Restaurant Team Members to join the team on a permanent basis to ensure that we continue to have an exceptional brand. In return you will be rewarded with an hourly rate in line with National Minimum Wage and the opportunity to grow with us and carve a glorious career.
As a Restaurant Team Member, you will provide and create exceptional guest experiences. Whether you are the very first person our guests encounter or produce the best loved bakery items that our guests have come to enjoy, your energy and passion for guest service, is what will make you a top team member in this fast-paced environment.
To apply for the position of Restaurant Team Member you will be a positive team player, who has previous customer service experience within a dynamic, fast paced environment. You will possess excellent communication skills with a strong focus on the customer and coupled with the flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends).
Your key responsibilities as Restaurant Team Member include:
Welcoming every customer with a smile and being genuinely friendly at all times
Delivering fast, friendly and accurate service to all customers
Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager
Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards
Carry out temperature checks and record as per company process
Complete daily and weekly cleaning schedules as per cleaning chart
Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
Adhering to restaurant performance standards for crew stations and as per shift manager directions
Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them
Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations
Report all work related near misses, injuries and illnesses as soon as possible
Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed
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