{"schemaVersion":"jobsearcher.job.v1","id":"2bb7de58cf75fe70e7252f48","url":"https://jobsearcher.com/jobs/2bb7de58cf75fe70e7252f48","canonicalUrl":"https://jobsearcher.com/jobs/2bb7de58cf75fe70e7252f48","title":"Manager, Data & CRM Systems","description":"Job Title: Manager, Data & CRM Systems\n\nLocation: McLean, VA (Onsite)\n\nType: Full-Time Exempt\n\nReports To: Director, Marketing, Communications and Design\n\nAbout FPSA:\n\nThe Food Production Solutions Association (FPSA) is a Northern Virginia-based trade association that provides networking, marketing, training and educational opportunities to the food processing and packaging industry. Our members include food producers, original equipment manufacturers, and service providers to the food and beverage industry.\n\nPosition Summary:\n\nFPSA’s membership data is the foundation of nearly every function of the Association — recruitment and retention, event registration, marketing campaigns, advertising partnerships, and revenue reporting all depend on it. As the Association expands its membership categories, marketing channels, and adds new events and programs, the accuracy, structure, and usability of that data have become central to the organization’s ability to operate and grow.\n\nFPSA is seeking a Manager, Data & CRM Systems to own the integrity, administration, and strategic use of the Association’s Nimble AMS/Salesforce platform and related data assets. Reporting to the Director, Marketing, Communications and Design, this position serves as the Association’s system administrator and primary data resource, translating member and campaign data into reporting and actionable insights that informs decision making across departments. The role also supports front-line member transactions and event registration, ensuring the data captured at every member touchpoint is complete and reliable. The ideal candidate is a detail-driven, technically capable professional who works independently, identifies process improvements without being asked, and can communicate what the data means to colleagues who do not work with it daily.\n\nEssential Job Functions:\n\nDatabase & Systems Administration\n\nServe as the primary system administrator for Nimble AMS/Salesforce and a shared point of contact for the platform alongside the marketing and communications team, including user support, configuration, and troubleshooting.\nLead the expansion and optimization of FPSA’s use of Nimble AMS, identifying underutilized functionality and implementing improvements that increase organizational efficiency.\nOversee the management and maintenance of all member data, ensuring integrity, accuracy, consistency, and appropriate data hygiene practices across the platform.\nEstablish and document data standards, naming conventions, and entry procedures, and train team members on their consistent application.\nManage integration and data exchange between the AMS and other Association platforms, including marketing, event registration, and partner systems.\nSupport the Director, Marketing, Communications and Design with audience lists, segmentation, and accurate contact data for campaigns and communications.\nIdentify opportunities to improve workflows, simplify processes, and reduce unnecessary manual data entry.\n\nReporting & Analytics\n\nCreate and distribute weekly, monthly, and ad hoc reports covering membership counts, member demographics, revenue, and retention performance.\nMonitor and analyze membership and marketing campaign performance using relevant analytics and reporting tools.\nSupport the Director, Marketing, Communications and Design with email and digital marketing campaigns through list preparation, audience segmentation, campaign reporting, and basic quality checks.\nPresent data-driven insights that enhance strategy effectiveness, improve ROI, and identify cross-promotion opportunities across departments.\nSupport the growth of member companies and individual contacts in the database year-over-year through data analysis, list development, and prospect identification.\nConduct market research to identify new membership verticals, target audiences, and product positioning opportunities.\nProvide current member and prospective member data to advertising and business partners in support of revenue generation efforts.\nCreate and maintain dashboards and recurring reports that make important information easy for team members to access and understand.\n\nMember Services & Support\n\nServe as a contact for membership inquiries, renewals, and applications, ensuring a high standard of customer service and accurate recordkeeping.\nExecute processes and reviews as required for FPSA billing and accounting functions.\nSupport the new member onboarding process, including collection and entry of member contact data, member portal setup, and portal tutorials.\nFoster strong member relationships by responding to inquiries promptly and maintaining high-quality communication.\nProvide occasional support to the Director, Marketing, Communications and Design with social media and other digital marketing activities, including content distribution, audience research, reporting, and other tasks as needed.\nIdentify recurring member questions, data issues, or process gaps and recommend improvements to appropriate team members.\n\nEvent & Program Support\n\nAssist the VP of Operations in managing registration processes for FPSA’s Annual Meeting (Food Solutions Exchange & Conference) and other organizational events.\nSupport event communications, registration reporting, attendee lists, and other data-related event needs.\nAssist with registration and other duties on-site at the FPSA Annual Conference and additional Association events as assigned.\n\nOther Duties\n\nCollaborate with team members across departments to identify opportunities to improve the use of data and systems throughout the Association.\nAct as the main point of contact for Nimble AMS.\nStay familiar with relevant CRM, marketing technology, analytics, and data management practices and recommend improvements when appropriate.\nPerform other duties as assigned in support of Association goals.\n\nEducation & Experience:\n\nBachelor’s degree required.\n3-5 years of Salesforce/Nimble AMS or membership database administration experience, preferably within a trade association, nonprofit, professional society, or membership-based organization\n\nKnowledge, Skills, & Abilities:\n\nSkilled in membership database management principles and AMS administration and functionality\nDetail-oriented with strong analytical and problem-solving skills.\nAbility to perform data analysis and interpretation. Able to spot trends\nExperience with data governance and data quality best practices\nExperience in developing business intelligence and dashboard development\nStrong customer service orientation with a positive, professional demeanor. Able to Build productive relationships with members, staff, and partners.\nGood communication skills. Ability to translate data into actionable insights\nProven ability to meet deadlines and manage multiple priorities.\nSelf-motivated and proactive, with the ability to work independently and take initiative.\nProficient in Microsoft Office Suite.\n\nTravel Requirements:\n\nThis position requires occasional travel to engage with Members, attend FPSA annual conference and biennial trade show.\n\nLocation:\n\nThis position is based on-site at our headquarters in McLean, VA. Our current hybrid work schedule requires in-office presence four days per week and remote work permitted on Fridays.\n\nCompensation & Benefits:\n\nWe offer a comprehensive benefits package, including:\n\n100% employer-paid medical, dental, and vision coverage for staff\nRetirement plan matching\nOn-site gym access\nFree parking\n\nThe hiring pay range for this position is 80,000 to 85,000 .\n\nFPSA is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. FPSA's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.","company":"Fpsa","rawCompany":"fpsa","city":"McLean","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-08-22T15:57:01.718Z","occupations":[{"code":"11-2021.00","title":"Marketing Managers","slug":"marketing-managers"},{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"},{"code":"13-1161.00","title":"Market Research Analysts and Marketing Specialists","slug":"market-research-analysts-and-marketing-specialists"}],"industries":[{"code":"813410","title":"Civic and Social Organizations","slug":"civic-and-social-organizations"},{"code":"813910","title":"Business Associations","slug":"business-associations"},{"code":"813920","title":"Professional Organizations","slug":"professional-organizations"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Manager, Data & CRM Systems","description":"Job Title: Manager, Data & CRM Systems\n\nLocation: McLean, VA (Onsite)\n\nType: Full-Time Exempt\n\nReports To: Director, Marketing, Communications and Design\n\nAbout FPSA:\n\nThe Food Production Solutions Association (FPSA) is a Northern Virginia-based trade association that provides networking, marketing, training and educational opportunities to the food processing and packaging industry. Our members include food producers, original equipment manufacturers, and service providers to the food and beverage industry.\n\nPosition Summary:\n\nFPSA’s membership data is the foundation of nearly every function of the Association — recruitment and retention, event registration, marketing campaigns, advertising partnerships, and revenue reporting all depend on it. As the Association expands its membership categories, marketing channels, and adds new events and programs, the accuracy, structure, and usability of that data have become central to the organization’s ability to operate and grow.\n\nFPSA is seeking a Manager, Data & CRM Systems to own the integrity, administration, and strategic use of the Association’s Nimble AMS/Salesforce platform and related data assets. Reporting to the Director, Marketing, Communications and Design, this position serves as the Association’s system administrator and primary data resource, translating member and campaign data into reporting and actionable insights that informs decision making across departments. The role also supports front-line member transactions and event registration, ensuring the data captured at every member touchpoint is complete and reliable. The ideal candidate is a detail-driven, technically capable professional who works independently, identifies process improvements without being asked, and can communicate what the data means to colleagues who do not work with it daily.\n\nEssential Job Functions:\n\nDatabase & Systems Administration\n\nServe as the primary system administrator for Nimble AMS/Salesforce and a shared point of contact for the platform alongside the marketing and communications team, including user support, configuration, and troubleshooting.\nLead the expansion and optimization of FPSA’s use of Nimble AMS, identifying underutilized functionality and implementing improvements that increase organizational efficiency.\nOversee the management and maintenance of all member data, ensuring integrity, accuracy, consistency, and appropriate data hygiene practices across the platform.\nEstablish and document data standards, naming conventions, and entry procedures, and train team members on their consistent application.\nManage integration and data exchange between the AMS and other Association platforms, including marketing, event registration, and partner systems.\nSupport the Director, Marketing, Communications and Design with audience lists, segmentation, and accurate contact data for campaigns and communications.\nIdentify opportunities to improve workflows, simplify processes, and reduce unnecessary manual data entry.\n\nReporting & Analytics\n\nCreate and distribute weekly, monthly, and ad hoc reports covering membership counts, member demographics, revenue, and retention performance.\nMonitor and analyze membership and marketing campaign performance using relevant analytics and reporting tools.\nSupport the Director, Marketing, Communications and Design with email and digital marketing campaigns through list preparation, audience segmentation, campaign reporting, and basic quality checks.\nPresent data-driven insights that enhance strategy effectiveness, improve ROI, and identify cross-promotion opportunities across departments.\nSupport the growth of member companies and individual contacts in the database year-over-year through data analysis, list development, and prospect identification.\nConduct market research to identify new membership verticals, target audiences, and product positioning opportunities.\nProvide current member and prospective member data to advertising and business partners in support of revenue generation efforts.\nCreate and maintain dashboards and recurring reports that make important information easy for team members to access and understand.\n\nMember Services & Support\n\nServe as a contact for membership inquiries, renewals, and applications, ensuring a high standard of customer service and accurate recordkeeping.\nExecute processes and reviews as required for FPSA billing and accounting functions.\nSupport the new member onboarding process, including collection and entry of member contact data, member portal setup, and portal tutorials.\nFoster strong member relationships by responding to inquiries promptly and maintaining high-quality communication.\nProvide occasional support to the Director, Marketing, Communications and Design with social media and other digital marketing activities, including content distribution, audience research, reporting, and other tasks as needed.\nIdentify recurring member questions, data issues, or process gaps and recommend improvements to appropriate team members.\n\nEvent & Program Support\n\nAssist the VP of Operations in managing registration processes for FPSA’s Annual Meeting (Food Solutions Exchange & Conference) and other organizational events.\nSupport event communications, registration reporting, attendee lists, and other data-related event needs.\nAssist with registration and other duties on-site at the FPSA Annual Conference and additional Association events as assigned.\n\nOther Duties\n\nCollaborate with team members across departments to identify opportunities to improve the use of data and systems throughout the Association.\nAct as the main point of contact for Nimble AMS.\nStay familiar with relevant CRM, marketing technology, analytics, and data management practices and recommend improvements when appropriate.\nPerform other duties as assigned in support of Association goals.\n\nEducation & Experience:\n\nBachelor’s degree required.\n3-5 years of Salesforce/Nimble AMS or membership database administration experience, preferably within a trade association, nonprofit, professional society, or membership-based organization\n\nKnowledge, Skills, & Abilities:\n\nSkilled in membership database management principles and AMS administration and functionality\nDetail-oriented with strong analytical and problem-solving skills.\nAbility to perform data analysis and interpretation. Able to spot trends\nExperience with data governance and data quality best practices\nExperience in developing business intelligence and dashboard development\nStrong customer service orientation with a positive, professional demeanor. Able to Build productive relationships with members, staff, and partners.\nGood communication skills. Ability to translate data into actionable insights\nProven ability to meet deadlines and manage multiple priorities.\nSelf-motivated and proactive, with the ability to work independently and take initiative.\nProficient in Microsoft Office Suite.\n\nTravel Requirements:\n\nThis position requires occasional travel to engage with Members, attend FPSA annual conference and biennial trade show.\n\nLocation:\n\nThis position is based on-site at our headquarters in McLean, VA. Our current hybrid work schedule requires in-office presence four days per week and remote work permitted on Fridays.\n\nCompensation & Benefits:\n\nWe offer a comprehensive benefits package, including:\n\n100% employer-paid medical, dental, and vision coverage for staff\nRetirement plan matching\nOn-site gym access\nFree parking\n\nThe hiring pay range for this position is 80,000 to 85,000 .\n\nFPSA is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. FPSA's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.","datePosted":"2026-08-22T15:57:01.718Z","dateModified":"2026-08-22T15:57:01.718Z","hiringOrganization":{"@type":"Organization","name":"Fpsa","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"McLean","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2bb7de58cf75fe70e7252f48"},"url":"https://jobsearcher.com/jobs/2bb7de58cf75fe70e7252f48"}}