{"schemaVersion":"jobsearcher.job.v1","id":"2b8360d502b49abfe412fd6b","url":"https://jobsearcher.com/jobs/2b8360d502b49abfe412fd6b","canonicalUrl":"https://jobsearcher.com/jobs/2b8360d502b49abfe412fd6b","title":"Operations Program Manager","description":"Location: 100% On-site in our Tempe, AZ office.\r\nType: Full-TIme W2 Salaried - $100k with up to a 10% bonus.\r\nAbout Us New Reach is a company based in Tempe, Arizona staffed with eLearning and marketing experts dedicated to advancing and improving the information-age through financial literacy. We are building a new, emboldened class of entrepreneurs, and our mission is simple: Unlock financial freedom through practical and actionable education. So how do we do it?\r\nNew Reach offers online courses to those interested in learning about financial freedom. These courses range from Wholesaling to Investing to Publishing, and offer our students a unique and hands-on experience to grow their network, skills and abilities, while utilizing industry experts to make the experience relevant, fruitful and fun!\r\nThe Program Operations & Project Manager leads the execution of high-impact programs, webinars, events, and cross-functional initiatives. This is an operations and project management position— not a traditional marketing role. Marketing experience is helpful, but the primary focus is building scalable processes, coordinating teams, using modern SaaS technology, and delivering projects that increase engagement, customer conversion, and revenue.\r\nThis role partners with executive leadership, subject-matter experts, and teams across Operations, Marketing, Sales, and Community. The position manages multiple workstreams simultaneously and is accountable for scope, schedules, budgets, quality, resources, and measurable outcomes. The role does not initially have direct reports.\r\nResponsibilities Lead programs, webinars, and operational projects from initial concept through completion and post-project analysis.\r\nOwn the webinar execution SOP, including project planning, technology setup, registration workflows, speaker coordination, rehearsals, live-event execution, follow-up campaigns, and conversion reporting.\r\nManage project scope, timelines, budgets, dependencies, resources, and deliverables to ensure successful, on-time execution.\r\nPartner with leadership and internal stakeholders to establish project goals, KPIs, conversion targets, and success criteria.\r\nCoordinate cross-functional work among Operations, Sales, Marketing, Community, Creative, and Technology teams.\r\nUse project management, CRM, webinar, and automation platforms to create efficient, scalable workflows.\r\nFacilitate project meetings, document decisions, assign action items, and maintain accountability across teams.\r\nIdentify project risks, resolve roadblocks, and develop contingency plans that keep initiatives moving forward.\r\nEnsure programs and projects deliver a consistent, high-quality customer experience aligned with company objectives.\r\nTrack webinar and program metrics, including registration, attendance, engagement, conversion, revenue, and follow-up performance.\r\nIdentify opportunities to improve processes, technology, documentation, and operational efficiency.\r\nManage external vendors, technology partners, speakers, and service providers.\r\nCreate and maintain SOPs, project documentation, dashboards, workflows, and performance reports.\r\nSupport and mentor coordinators or other project contributors as the team grows.\r\nPerform additional responsibilities as assigned.\r\nSkills and Qualifications Bachelor's degree in Business Administration, Operations, Project Management, Marketing, Communications, or a related field preferred.\r\n5+ years of experience in program management, project management, business operations, or a related function.\r\nExperience working in real estate, education, consulting, coaching, or a similar knowledge-based business strongly preferred.\r\nDemonstrated understanding of the full webinar customer journey, including registration, attendance, presentation flow, calls to action, follow-up, and conversion.\r\nExperience supporting webinars designed to generate leads, sell products or services, and produce measurable revenue.\r\nStrong knowledge of modern SaaS platforms, automation tools, CRM systems, and digital workflows.\r\nProficiency with tools such as Monday.com, Google Workspace, webinar platforms, CRM systems, reporting tools, and marketing automation software.\r\nProven ability to coordinate multiple cross-functional projects in a fast-paced, evolving environment.\r\nStrong operational mindset with the ability to create repeatable processes and improve existing SOPs.\r\nExcellent organizational, prioritization, communication, and stakeholder-management skills.\r\nAbility to interpret performance data, build reports, and recommend improvements based on project outcomes.\r\nMarketing experience is helpful, but this position is primarily focused on operations, program execution, webinar performance, and project management.\r\nStrong attention to detail, sound judgment, and the ability to remain focused under pressure.\r\nPaid Time Off and Holidays Off\r\nHealth Package - Medical, Dental and Vision\r\nOptional 24/7 tele-health support, short & long term disability and life insurance\r\n401(k) with company match at 4%\r\nMaternity and paternity leave\r\nServant leadership team with open door policy\r\nContinued development and internal growth opportunities\r\nPositive culture that values hard work and relationships\r\nNational and international volunteer opportunities\r\nFrequent company events!\r\nNew Reach supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace. Females and minorities are encouraged to apply.\r\nJ-18808-Ljbffr","company":"New Reach","rawCompany":"new reach","city":"Phoenix","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-08-08T02:04:54.691Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"611430","title":"Professional and Management Development Training","slug":"professional-and-management-development-training"},{"code":"611710","title":"Educational Support Services","slug":"educational-support-services"},{"code":"541890","title":"Other Services Related to Advertising","slug":"other-services-related-to-advertising"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Program Manager","description":"Location: 100% On-site in our Tempe, AZ office.\r\nType: Full-TIme W2 Salaried - $100k with up to a 10% bonus.\r\nAbout Us New Reach is a company based in Tempe, Arizona staffed with eLearning and marketing experts dedicated to advancing and improving the information-age through financial literacy. We are building a new, emboldened class of entrepreneurs, and our mission is simple: Unlock financial freedom through practical and actionable education. So how do we do it?\r\nNew Reach offers online courses to those interested in learning about financial freedom. These courses range from Wholesaling to Investing to Publishing, and offer our students a unique and hands-on experience to grow their network, skills and abilities, while utilizing industry experts to make the experience relevant, fruitful and fun!\r\nThe Program Operations & Project Manager leads the execution of high-impact programs, webinars, events, and cross-functional initiatives. This is an operations and project management position— not a traditional marketing role. Marketing experience is helpful, but the primary focus is building scalable processes, coordinating teams, using modern SaaS technology, and delivering projects that increase engagement, customer conversion, and revenue.\r\nThis role partners with executive leadership, subject-matter experts, and teams across Operations, Marketing, Sales, and Community. The position manages multiple workstreams simultaneously and is accountable for scope, schedules, budgets, quality, resources, and measurable outcomes. The role does not initially have direct reports.\r\nResponsibilities Lead programs, webinars, and operational projects from initial concept through completion and post-project analysis.\r\nOwn the webinar execution SOP, including project planning, technology setup, registration workflows, speaker coordination, rehearsals, live-event execution, follow-up campaigns, and conversion reporting.\r\nManage project scope, timelines, budgets, dependencies, resources, and deliverables to ensure successful, on-time execution.\r\nPartner with leadership and internal stakeholders to establish project goals, KPIs, conversion targets, and success criteria.\r\nCoordinate cross-functional work among Operations, Sales, Marketing, Community, Creative, and Technology teams.\r\nUse project management, CRM, webinar, and automation platforms to create efficient, scalable workflows.\r\nFacilitate project meetings, document decisions, assign action items, and maintain accountability across teams.\r\nIdentify project risks, resolve roadblocks, and develop contingency plans that keep initiatives moving forward.\r\nEnsure programs and projects deliver a consistent, high-quality customer experience aligned with company objectives.\r\nTrack webinar and program metrics, including registration, attendance, engagement, conversion, revenue, and follow-up performance.\r\nIdentify opportunities to improve processes, technology, documentation, and operational efficiency.\r\nManage external vendors, technology partners, speakers, and service providers.\r\nCreate and maintain SOPs, project documentation, dashboards, workflows, and performance reports.\r\nSupport and mentor coordinators or other project contributors as the team grows.\r\nPerform additional responsibilities as assigned.\r\nSkills and Qualifications Bachelor's degree in Business Administration, Operations, Project Management, Marketing, Communications, or a related field preferred.\r\n5+ years of experience in program management, project management, business operations, or a related function.\r\nExperience working in real estate, education, consulting, coaching, or a similar knowledge-based business strongly preferred.\r\nDemonstrated understanding of the full webinar customer journey, including registration, attendance, presentation flow, calls to action, follow-up, and conversion.\r\nExperience supporting webinars designed to generate leads, sell products or services, and produce measurable revenue.\r\nStrong knowledge of modern SaaS platforms, automation tools, CRM systems, and digital workflows.\r\nProficiency with tools such as Monday.com, Google Workspace, webinar platforms, CRM systems, reporting tools, and marketing automation software.\r\nProven ability to coordinate multiple cross-functional projects in a fast-paced, evolving environment.\r\nStrong operational mindset with the ability to create repeatable processes and improve existing SOPs.\r\nExcellent organizational, prioritization, communication, and stakeholder-management skills.\r\nAbility to interpret performance data, build reports, and recommend improvements based on project outcomes.\r\nMarketing experience is helpful, but this position is primarily focused on operations, program execution, webinar performance, and project management.\r\nStrong attention to detail, sound judgment, and the ability to remain focused under pressure.\r\nPaid Time Off and Holidays Off\r\nHealth Package - Medical, Dental and Vision\r\nOptional 24/7 tele-health support, short & long term disability and life insurance\r\n401(k) with company match at 4%\r\nMaternity and paternity leave\r\nServant leadership team with open door policy\r\nContinued development and internal growth opportunities\r\nPositive culture that values hard work and relationships\r\nNational and international volunteer opportunities\r\nFrequent company events!\r\nNew Reach supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace. Females and minorities are encouraged to apply.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T02:04:54.691Z","dateModified":"2026-08-08T02:04:54.691Z","hiringOrganization":{"@type":"Organization","name":"New Reach","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Phoenix","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2b8360d502b49abfe412fd6b"},"url":"https://jobsearcher.com/jobs/2b8360d502b49abfe412fd6b"}}