{"schemaVersion":"jobsearcher.job.v1","id":"2b532b0bc40fa4501cf35b92","url":"https://jobsearcher.com/jobs/2b532b0bc40fa4501cf35b92","canonicalUrl":"https://jobsearcher.com/jobs/2b532b0bc40fa4501cf35b92","title":"Customer Service Associate","description":"*Job Summary*\n\nWe are seeking a dynamic and enthusiastic Customer Service Associate to join our team! In this role, you will be the frontline ambassador for our company, delivering exceptional support and service to our diverse clientele. Your energetic approach and strong communication skills will help foster positive relationships, resolve customer inquiries efficiently, and ensure a seamless experience for every client. This paid position offers an exciting opportunity to develop your sales, client communication, and technical skills while working in a vibrant, fast-paced environment.\n\n*Duties*\n\n* Provide outstanding customer support via phone, email, and live chat, ensuring each interaction is positive and solution-oriented\n* Assist clients with inquiries related to products, services, billing, and account management with clarity and professionalism\n* Conduct outbound calling campaigns to follow up on customer requests or promote new offerings\n* Manage data entry tasks accurately using Microsoft Office tools and customer relationship management (CRM) software\n* Handle cash transactions and process payments securely when required\n* Troubleshoot customer issues by analyzing problems quickly and offering effective solutions\n* Maintain organized records of customer interactions, transactions, and feedback to improve service quality\n\n*Qualifications*\n\n* Fluency in English is required; bilingual abilities in other languages are highly desirable\n* Proven experience in call center environments or customer support roles preferred\n* Strong communication skills with excellent phone etiquette and writing abilities\n* Proficiency in Microsoft Office applications (Word, Excel) and basic computer skills\n* Demonstrated organizational skills with attention to detail in data entry and record keeping\n* Ability to handle high-volume outbound calls while maintaining professionalism and patience\n* Experience in sales or client services is a plus; familiarity with customer service problem-solving techniques is essential\n* Technical proficiency with CRM systems or similar software is advantageous\n\nJoin us to be part of a lively team dedicated to delivering top-tier client services! We value energetic professionals who thrive on helping others and possess the skills to turn challenges into opportunities. This role offers a rewarding environment where your communication talents can shine while supporting our mission to provide exceptional customer experiences.\n\nPay: $18.00 per hour\n\nWork Location: In person","company":"355codecom","rawCompany":"355codecom","city":"Potomac","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-08-31T10:31:10.855Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"41-9099.00","title":"Sales and Related Workers, All Other","slug":"sales-and-related-workers-all-other"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"561110","title":"Office Administrative Services","slug":"office-administrative-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Associate","description":"*Job Summary*\n\nWe are seeking a dynamic and enthusiastic Customer Service Associate to join our team! In this role, you will be the frontline ambassador for our company, delivering exceptional support and service to our diverse clientele. Your energetic approach and strong communication skills will help foster positive relationships, resolve customer inquiries efficiently, and ensure a seamless experience for every client. This paid position offers an exciting opportunity to develop your sales, client communication, and technical skills while working in a vibrant, fast-paced environment.\n\n*Duties*\n\n* Provide outstanding customer support via phone, email, and live chat, ensuring each interaction is positive and solution-oriented\n* Assist clients with inquiries related to products, services, billing, and account management with clarity and professionalism\n* Conduct outbound calling campaigns to follow up on customer requests or promote new offerings\n* Manage data entry tasks accurately using Microsoft Office tools and customer relationship management (CRM) software\n* Handle cash transactions and process payments securely when required\n* Troubleshoot customer issues by analyzing problems quickly and offering effective solutions\n* Maintain organized records of customer interactions, transactions, and feedback to improve service quality\n\n*Qualifications*\n\n* Fluency in English is required; bilingual abilities in other languages are highly desirable\n* Proven experience in call center environments or customer support roles preferred\n* Strong communication skills with excellent phone etiquette and writing abilities\n* Proficiency in Microsoft Office applications (Word, Excel) and basic computer skills\n* Demonstrated organizational skills with attention to detail in data entry and record keeping\n* Ability to handle high-volume outbound calls while maintaining professionalism and patience\n* Experience in sales or client services is a plus; familiarity with customer service problem-solving techniques is essential\n* Technical proficiency with CRM systems or similar software is advantageous\n\nJoin us to be part of a lively team dedicated to delivering top-tier client services! We value energetic professionals who thrive on helping others and possess the skills to turn challenges into opportunities. This role offers a rewarding environment where your communication talents can shine while supporting our mission to provide exceptional customer experiences.\n\nPay: $18.00 per hour\n\nWork Location: In person","datePosted":"2026-08-31T10:31:10.855Z","dateModified":"2026-08-31T10:31:10.855Z","hiringOrganization":{"@type":"Organization","name":"355codecom","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Potomac","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2b532b0bc40fa4501cf35b92"},"url":"https://jobsearcher.com/jobs/2b532b0bc40fa4501cf35b92"}}