{"schemaVersion":"jobsearcher.job.v1","id":"2b44b501c44e43582769eb3e","url":"https://jobsearcher.com/jobs/2b44b501c44e43582769eb3e","canonicalUrl":"https://jobsearcher.com/jobs/2b44b501c44e43582769eb3e","title":"DEX Engineer","description":"Location: Spring, TX 77389 - 100% onsite\n\nContract: 1yr + extensions\n\nPay Range: $70 to $80 per hour\n\nThe Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable\n\nJob Description:\nThis role supports the company’s Digital Experience strategy by managing Nexthink configurations, implementing experience-driven use cases, and developing automations that improve device performance and user satisfaction. The position focuses on monitoring and analyzing the DEX Score, identifying improvement opportunities, and enabling proactive remediation through Nexthink’s capabilities. The goal is to reduce frustrated users and deliver a smoother, more reliable digital experience to employees.\n\nCore Responsibilities:\n\nPromote Nexthink capabilities, best practices, and adoption across IT teams.\n\nManage platform configuration, governance, and onboarding of new Nexthink features.\n\nSupport enterprise initiatives through reliable setup, maintenance, and technical enablement.\n\nDesign and deliver Nexthink-based use cases to improve observability, compliance, automation, and digital experience outcomes.\n\nCollaborate with IT and business units to operationalize insights and workflows.\n\nContinuously analyze Nexthink data to detect issues or opportunities.\n\nTrigger remediations, **escalate** to relevant teams, and support resolution activities.\n\nBuild and maintain Remote Actions, campaigns, and automated workflows (Nexthink Flow).\n\nDrive user guidance, self-service, and automated problem resolution.\n\nDevelop dashboards and reports for leadership and operational teams.\n\nTrack KPIs such as DEX Score, device performance, compliance, and frustrated user trends.\n\nIdentify emerging needs and evolve the platform to enhance employee experience.\n\nTechnical Skills\n\nNexthink Flow workflow design and system integrations.\n\nNQL query development and dashboard creation.\n\nDeep understanding of Nexthink Data Model and DEX Score drivers.\n\nExperience with Nexthink campaigns, user engagement, and remediation logic.\n\nNexthink Expertise\n\nAdvanced PowerShell scripting for diagnostics, automation, and custom RAs.\n\nUnderstanding of REST APIs, authentication models, and integration patterns.\n\nTroubleshooting & Observability\n\nEndpoint performance troubleshooting (Windows OS).\n\nBasic networking, device health, and application performance fundamentals.\n\nAbility to correlate signals and identify root causes using telemetry data.\n\nAnalytics & Reporting\n\nAbility to translate telemetry into insights and actionable recommendations.\n\nBasic cloud concepts (Azure preferred).\n\nFamiliarity with modern device management ecosystems (Intune/M365 is a plus).\n\nSoft Skills\n\nStrong communication and documentation skills.\n\nAbility to collaborate effectively across teams.\n\nWillingness to learn and adapt to evolving platforms, AI capabilities, and observability practices.\n\n#J-18808-Ljbffr","company":"Collabera","rawCompany":"collabera","city":"Spring","state":"TX","isRemote":false,"isActive":true,"createdAt":"2026-08-23T03:18:10.234Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"DEX Engineer","description":"Location: Spring, TX 77389 - 100% onsite\n\nContract: 1yr + extensions\n\nPay Range: $70 to $80 per hour\n\nThe Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable\n\nJob Description:\nThis role supports the company’s Digital Experience strategy by managing Nexthink configurations, implementing experience-driven use cases, and developing automations that improve device performance and user satisfaction. The position focuses on monitoring and analyzing the DEX Score, identifying improvement opportunities, and enabling proactive remediation through Nexthink’s capabilities. The goal is to reduce frustrated users and deliver a smoother, more reliable digital experience to employees.\n\nCore Responsibilities:\n\nPromote Nexthink capabilities, best practices, and adoption across IT teams.\n\nManage platform configuration, governance, and onboarding of new Nexthink features.\n\nSupport enterprise initiatives through reliable setup, maintenance, and technical enablement.\n\nDesign and deliver Nexthink-based use cases to improve observability, compliance, automation, and digital experience outcomes.\n\nCollaborate with IT and business units to operationalize insights and workflows.\n\nContinuously analyze Nexthink data to detect issues or opportunities.\n\nTrigger remediations, **escalate** to relevant teams, and support resolution activities.\n\nBuild and maintain Remote Actions, campaigns, and automated workflows (Nexthink Flow).\n\nDrive user guidance, self-service, and automated problem resolution.\n\nDevelop dashboards and reports for leadership and operational teams.\n\nTrack KPIs such as DEX Score, device performance, compliance, and frustrated user trends.\n\nIdentify emerging needs and evolve the platform to enhance employee experience.\n\nTechnical Skills\n\nNexthink Flow workflow design and system integrations.\n\nNQL query development and dashboard creation.\n\nDeep understanding of Nexthink Data Model and DEX Score drivers.\n\nExperience with Nexthink campaigns, user engagement, and remediation logic.\n\nNexthink Expertise\n\nAdvanced PowerShell scripting for diagnostics, automation, and custom RAs.\n\nUnderstanding of REST APIs, authentication models, and integration patterns.\n\nTroubleshooting & Observability\n\nEndpoint performance troubleshooting (Windows OS).\n\nBasic networking, device health, and application performance fundamentals.\n\nAbility to correlate signals and identify root causes using telemetry data.\n\nAnalytics & Reporting\n\nAbility to translate telemetry into insights and actionable recommendations.\n\nBasic cloud concepts (Azure preferred).\n\nFamiliarity with modern device management ecosystems (Intune/M365 is a plus).\n\nSoft Skills\n\nStrong communication and documentation skills.\n\nAbility to collaborate effectively across teams.\n\nWillingness to learn and adapt to evolving platforms, AI capabilities, and observability practices.\n\n#J-18808-Ljbffr","datePosted":"2026-08-23T03:18:10.234Z","dateModified":"2026-08-23T03:18:10.234Z","hiringOrganization":{"@type":"Organization","name":"Collabera","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Spring","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2b44b501c44e43582769eb3e"},"url":"https://jobsearcher.com/jobs/2b44b501c44e43582769eb3e"}}