Service Operations Administrator

The Service Operations Administrator supports the day-to-day workflow of the HVAC service department by coordinating schedules, processing payroll and invoicing, managing work orders. This role is central to keeping operations organized, customers satisfied, and revenue flowing smoothly.Key Responsibilities•Process completed work orders and prepare customer invoices•Assist with payroll tracking for field technicians.•Process & approve payroll for HVAC Service Technicians, including verifying GPS, our CRM Software, and our Payroll provider information are all aligned.•Submit HVAC Service Payroll on time weekly.•Track service tickets from dispatch through completion and billing•Maintain accurate service records and documentation•Support service management with reporting and administrative tasksQualifications•2+ years in service coordination, office administration, or operations support (HVAC, trades, or field service preferred)•Strong organizational and multitasking skills•Comfortable working in fast-paced, deadline-driven environments•Proficient with scheduling software, invoicing systems, and Microsoft Office or Google Workspace•Clear verbal and written communication skillsFor immediate consideration please submit resume.Equal Opportunity Employer / Disabled / Protected VeteransThe Know Your Rights poster is available here:https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdfThe pay transparency policy is available here:https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdfFor temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdfWe also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.Additional Skills(none specified)AllSTEM Representative Contact InfoAccount Executive:BeatrizBranch Phone:(909) 244-1777Location:Ontario, CA