{"schemaVersion":"jobsearcher.job.v1","id":"2aeae8cda7c83d0d006ddbc9","url":"https://jobsearcher.com/jobs/2aeae8cda7c83d0d006ddbc9","canonicalUrl":"https://jobsearcher.com/jobs/2aeae8cda7c83d0d006ddbc9","title":"Remote ITSM Platform Administrator","description":"Georgetown University seeks a Service Management System Administrator to oversee and optimize the ITSM platform, including incident, change, and service request workflows. You will implement automation, build dashboards, and ensure smooth IT service delivery across the organization.\r\nReporting to the Director of Service Management Assurance, you will collaborate with UIS teams and translate metrics into strategic actions for resource allocation and process improvements. Remote work is available.\r\nJ-18808-Ljbffr","company":"SupportFinity","rawCompany":"supportfinity","city":"Madison","state":"WI","isRemote":true,"isActive":false,"createdAt":"2026-07-16T01:47:44.146Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"11-3012.00","title":"Administrative Services Managers","slug":"administrative-services-managers"}],"industries":[{"code":"611310","title":"Colleges, Universities, and Professional Schools","slug":"colleges-universities-and-professional-schools"},{"code":"611710","title":"Educational Support Services","slug":"educational-support-services"},{"code":"923110","title":"Administration of Education Programs","slug":"administration-of-education-programs"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote ITSM Platform Administrator","description":"Georgetown University seeks a Service Management System Administrator to oversee and optimize the ITSM platform, including incident, change, and service request workflows. You will implement automation, build dashboards, and ensure smooth IT service delivery across the organization.\r\nReporting to the Director of Service Management Assurance, you will collaborate with UIS teams and translate metrics into strategic actions for resource allocation and process improvements. Remote work is available.\r\nJ-18808-Ljbffr","datePosted":"2026-07-16T01:47:44.146Z","dateModified":"2026-07-16T01:47:44.146Z","hiringOrganization":{"@type":"Organization","name":"SupportFinity","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Madison","addressRegion":"WI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2aeae8cda7c83d0d006ddbc9"},"url":"https://jobsearcher.com/jobs/2aeae8cda7c83d0d006ddbc9"}}