NSU00202 - Cross Registration Specialist

Title: NSU00202 - Cross Registration SpecialistState Role Title: Education Support Spec IIHiring Range: $40,000-$45,000Pay Band: 3Agency: Norfolk State UniversityLocation: Norfolk State UniversityAgency Website: www.nsu.eduRecruitment Type: General Public - GJob DutiesPurpose of Position:The purpose of this position is to ensure the timely and accurate processing of internal and external requests related to students' academic records in full compliance with FERPA regulations. This role is committed to enhancing service delivery and providing exceptional customer service to students, faculty, staff, and external constituents.The position is responsible for: Processing re-admission applications and issuing formal notifications to students regarding admission decisions. Managing cross-registration applications and maintaining effective working relationships with Virginia Tidewater Consortium institutions. Processing academic record updates, including major changes, address changes, name changes, and drop/add forms. This role supports institutional integrity by safeguarding academic records, ensuring regulatory compliance, and facilitating efficient administrative operations within the Registrar's Office.KSA's and or Competencies required to successfully perform the work:Communication and customer service skillsManaging priorities and deadlinesTeamwork and professionalismInterpersonal skillsProficient in Colleague, SoftDocs, Microsoft Suite and CourseDogAdaptability and flexibilityDependableMinimum QualificationsBachelor's degree and one year of experience/or four (4) years of administrative experiences.Additional ConsiderationsCurrent Notary Public or willingness to obtain. Experience in Higher Education, especially in Enrollment Management or the Registrar's Office.Special InstructionsYou will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.Contact InformationName: Norfolk State UniversityPhone: 757-823-8160Email: E-MAILED APPLICATION MATERIAL IS NOT ACCEPTEDIn support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.