{"schemaVersion":"jobsearcher.job.v1","id":"2a632fc31d0eeae31bb79c9b","url":"https://jobsearcher.com/jobs/2a632fc31d0eeae31bb79c9b","canonicalUrl":"https://jobsearcher.com/jobs/2a632fc31d0eeae31bb79c9b","title":"Account Coordinator","description":"CAPPSTONE INC.San Francisco, CA | In-Office (with one floating remote day per week) About the RoleAccount CoordinatorCappstone is seeking a highly organized, proactive Account Coordinator to support and elevate our Account Management team.This role is designed to bridge the gap between the field and the office, ensuring seamless communication, strong follow-through, and exceptional service delivery to our clients and prospects.This is primarily an in-office position with one floating remote day per week.Compensation: $80,000 - $87,000 per year plus incentives. Key ResponsibilitiesInbox & Communication Management·        Review and triage Account Manager emails (with AI support tools)·        Draft responses and ensure timely follow-ups·        Track and close open itemsClient & Account Coordination·        Prioritize and schedule visits for high-value accounts·        Maintain consistent communication cadence with clients·        Support bid preparation, proposals, and billing coordinationCRM & Administrative Support·        Maintain accurate and timely CRM updates·        Document client interactions and service updates·        Organize account data and reportingTeam Coordination·        Serve as a central operational hub for the Account Management team·        Improve workflows and reduce friction for field teams·        Anticipate needs and proactively solve problemsBid Follow-Up Support·        Proactively manage post-bid communication, draft personalized follow-ups, and ensure consistenttouchpoints using AI-assisted messaging that’s tailored to each prospect.Lost Opportunity Management·        Draft thoughtful, brand-aligned responses to lost bids, while also capturing insights (pricing, scope gaps, competition) to help inform future strategy.Marketing Coordination & Campaign Support·        Partner with Marketing Team to track opportunity status and support email campaign execution to help align messaging and close the loop between marketing and sales.Qualifications·        2+ years experience in Account Management, Property Management, or similar client-facing roles·        Strong organizational and time management skills·        Excellent written and verbal communication·        Ability to manage multiple priorities effectively·        Tech-savvy with experience in CRM platforms, email tools, AI tools·        Proactive and solution-oriented mindsetWhy This Role MattersOur Account Managers spend the majority of their time in the field. This role ensures that the operational backbone of our client relationships remains strong, responsive, and proactive, directly improving client satisfaction, operational efficiency, and business performance. Cappstone Inc. | Unlimited Potential. Endless Possibilities.","company":"Cappstone","rawCompany":"cappstone","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-05-18T07:29:55.900Z","occupations":[{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"},{"code":"11-3012.00","title":"Administrative Services Managers","slug":"administrative-services-managers"}],"industries":[{"code":"541219","title":"Other Accounting Services","slug":"other-accounting-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541890","title":"Other Services Related to Advertising","slug":"other-services-related-to-advertising"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Account Coordinator","description":"CAPPSTONE INC.San Francisco, CA | In-Office (with one floating remote day per week) About the RoleAccount CoordinatorCappstone is seeking a highly organized, proactive Account Coordinator to support and elevate our Account Management team.This role is designed to bridge the gap between the field and the office, ensuring seamless communication, strong follow-through, and exceptional service delivery to our clients and prospects.This is primarily an in-office position with one floating remote day per week.Compensation: $80,000 - $87,000 per year plus incentives. Key ResponsibilitiesInbox & Communication Management·        Review and triage Account Manager emails (with AI support tools)·        Draft responses and ensure timely follow-ups·        Track and close open itemsClient & Account Coordination·        Prioritize and schedule visits for high-value accounts·        Maintain consistent communication cadence with clients·        Support bid preparation, proposals, and billing coordinationCRM & Administrative Support·        Maintain accurate and timely CRM updates·        Document client interactions and service updates·        Organize account data and reportingTeam Coordination·        Serve as a central operational hub for the Account Management team·        Improve workflows and reduce friction for field teams·        Anticipate needs and proactively solve problemsBid Follow-Up Support·        Proactively manage post-bid communication, draft personalized follow-ups, and ensure consistenttouchpoints using AI-assisted messaging that’s tailored to each prospect.Lost Opportunity Management·        Draft thoughtful, brand-aligned responses to lost bids, while also capturing insights (pricing, scope gaps, competition) to help inform future strategy.Marketing Coordination & Campaign Support·        Partner with Marketing Team to track opportunity status and support email campaign execution to help align messaging and close the loop between marketing and sales.Qualifications·        2+ years experience in Account Management, Property Management, or similar client-facing roles·        Strong organizational and time management skills·        Excellent written and verbal communication·        Ability to manage multiple priorities effectively·        Tech-savvy with experience in CRM platforms, email tools, AI tools·        Proactive and solution-oriented mindsetWhy This Role MattersOur Account Managers spend the majority of their time in the field. This role ensures that the operational backbone of our client relationships remains strong, responsive, and proactive, directly improving client satisfaction, operational efficiency, and business performance. Cappstone Inc. | Unlimited Potential. Endless Possibilities.","datePosted":"2026-05-18T07:29:55.900Z","dateModified":"2026-05-18T07:29:55.900Z","hiringOrganization":{"@type":"Organization","name":"Cappstone","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2a632fc31d0eeae31bb79c9b"},"url":"https://jobsearcher.com/jobs/2a632fc31d0eeae31bb79c9b"}}