Systems/Network Administrator

Please send your updated resumes to resumes@urbanesoft.com Skills: Windows 2000/ XP, UNIX, Active Directory Responsibilities Include: Provide customer support including Desktop applications XP, Office 2003, etc. Hardware maintenance & support (i.e. setting up PDA*s) Ability to troubleshoot, monitor and maintain enterprise backup operations (Veritas experience is a plus) Printer troubleshooting Troubleshoot and resolve issues. Actively seek opportunities to improve upon resolution of customer support issues. Perform other duties as assigned. Perform daily operational activities around monitoring and maintenance of production systems as well as provide visibility of these activities through administrative tools such as change management, ticketing systems, etc. Required Skills & Qualifications 3 years experience as System Administrator supporting 50+ servers (client may want this to be 100) One year experience with backup operations and administration Desktop applications including XP Pro, Office 2003 Superb Customer troubleshooting & resolution capability Proven Customer Service Skills Expert Desktop application skills Ability to take initiative, use good judgment and demonstrate a strong sense of urgency and resolve issues through to completion Ability to work independently, prioritize work, and ask for further clarification when necessary Bachelor*s degree or equivalent experience, preferred.