Customer Reference Specialist

A company is looking for a Customer Reference Specialist responsible for managing and executing customer reference program operations. Key Responsibilities Manage and maintain the customer reference database for accuracy and usability Fulfill reference requests from sales and internal teams in a timely manner Track and report on reference request activity and program performance Required Qualifications Bachelor's degree in marketing, business, communications, or related field (or equivalent experience) 2-4 years of experience in marketing, sales support, customer success, or operations role Strong organizational skills to manage multiple requests and deadlines Experience working cross-functionally with sales or proposal teams Proficiency in CRM or database tools and Microsoft Office