Dispatchers

Description 2008 hourly rates for this position are pending contract ratification.Nutrition Assistants provide services to clients in a clinic-based Women, Infant & Children (WIC) Program at multiple sites in King County. They assess eligibility and provide nutrition education to clients in the WIC Program. They also coordinate with Maternity Support Services (MSS) and other clinic staff as a member of a public health team. This full time position will work at the Federal Way Public Health Center.Examples of DutiesUse established protocols to evaluate information for health and nutrition risk factors, program eligibility, education and referral. Provide group nutrition education according to program guidelines and provide some individual nutrition education which includes breastfeeding support. Obtain accurate anthropometric measurements for infants/children/adults. Respond to telephone inquiries; screen, schedule and interview diverse clients to determine the type of appointment and the appropriate provider. Use electronic client appointment and data systems including CIMS and OAS Gold. Document services provided in both the WIC CIMS computerized documentation system and in written medical records. Issues WIC checks and determines follow-up appointments. Assist with WIC outreach and program tasks such as end of day reports and client letters. Participate in ordering and maintaining program supplies. Participate in Quality Assurance activities.QualificationsDemonstrated ability to communicate orally and in writing. Demonstrated ability to maintain good interpersonal interactions with clients and co-workers while working effectively as a member of a multi-disciplinary team. Working knowledge of the WIC Program. Working knowledge of basic nutrition theory and practice. Working knowledge of medical terminology, asepsis practices and universal precautions. Demonstrated ability to provide direct client services in a health care setting, preferably WIC and/or Maternity Support Services/Infant Case Management. Must be able to lift and lower a child weighing up to 35 pounds onto a surface above 4 feet high. Ability to apply nutrition and health promotion knowledge/practices in working with clients from diverse backgrounds to make positive changes in health behaviors. Ability to organize, lead and/or facilitate group discussions/classes. Demonstrated ability to work with low income, high risk and vulnerable populations. Working knowledge of health and social service resources in Seattle and King County. Demonstrated ability to refer clients to birth control, STD, HIV/AIDS, and pregnancy option services. Demonstrated ability to maintain and establish working relationships with community resources. Demonstrated problem solving, priority setting and organizational abilities. Demonstrated abilities in multi-tasking and meeting deadlines while working in a fast paced environment with defined time constraints. Computer skills including proficiency with Windows and the ability to use drop down menus, point and click software, and multiple screens. Must be able to enter data with a high degree of accuracy. Ability to travel to public health clinics, some of which are in remote locations, in a timely manner.Desired QualificationsCompletion of Washington State WIC paraprofessional competencies and/or BS in nutrition or AA in Dietetic Technology. Preference will be given to applicants with demonstrated ability in providing WIC services.Bilingual:English and Spanish.Supplemental InformationThis selection process may include but is not limited to: evaluation of application materials and supplemental questions, testing and interviewing. For more information on our selection process, please refer to http://www.kingcounty.gov/health/about/hiring.htm Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work. Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions. Staff may be required to play an active role in the event of a public health emergency, which may include changes in responsibilities and working hours.Necessary Special RequirementsThe selected candidate will be required to pass a thorough background investigation. Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time.For inquiries about this position, contact Faith Hammel at faith.hammel@kingcounty.gov For inquiries about the application process, contact Nic Horea at nicolae.horea@kingcounty.govUnion AffiliationThis position is represented by IFPTE, Local 17.King County offers a highly-competitive compensation and benefits package to all eligible employees. These benefits include county-wide paid medical, dental and vision coverage for yourself and all eligible dependents (spouse/state-registered domestic partner and children) who you enroll. Benefit eligible positions include -- Career Service, Career Service Exempt, provisional and term-limited temporary (TLT) employees working 20 hours/week or the equivalent of half-time or greater. These benefits become effective on the first calendar day of the month following the month in which the employee is hired; except if the employee's hire date is the first calendar day of the month, benefits begins on the day of hire.More information about employee benefits is available on the county's website at: http://www.kingcounty.gov/employees/benefits.aspxCounty Paid Benefits IncludeHealth Insurance (choice of several plans) Dental Plan Vision Plan Life Insurance -- lump sum equal to annual base salary Accidental Death and Dismemberment (basic and enhanced) Basic Long Term Disability (LTD) -- replaces 60% of earnings after 180-day waiting period Bus pass and other alternative transportation incentives Employee Assistance Program Making Life Easier ProgramRetirement: Employees are covered under retirement plans provided through the Washington State Department of Retirement Systems and are covered by Social Security.Holidays: 10 paid holidays per year plus 2 additional floating holidays administered through the vacation plan.Leave accruals will be pro-rated for employees assigned less than a full-time FTE.Vacation With PayHire date through end of year 5: accrual at 12 days per year (available afterfirst 6 months of employment)Beginning of year 6: accrual at 15 days per year Beginning of year 9: accrual at 16 days per year Beginning of year 11: accrual at 20 days per year Beginning of year 17: accrual at 21 days per year Beginning of year 18: accrual at 22 days per year Beginning of year 19: accrual at 23 days per year Beginning of year 20: accrual at 24 days per year Beginning of year 21: accrual at 25 days per year Beginning of year 22: accrual at 26 days per year Beginning of year 23: accrual at 27 days per year Beginning of year 24: accrual at 28 days per year Beginning of year 25: accrual at 29 days per year Beginning of year 26: accrual at 30 days per yearSick Leave is accumulated at the rate of one day per month. There is no restriction on the amount of sick leave that can be accumulated and carried over to subsequent years. At retirement an employee will be paid 35% of their unused, accumulated sick leave. Non-represented employees and employees in certain bargaining units will receive this benefit as a payment to a VEBA account, which pays for post-retirement health benefits on a pre-tax basis.Other Leaves IncludeBereavement Leave (up to 3 days/year) Military Leave Family Medical Leave King County Medical Leave Jury Duty Leave Organ Donor Leave Executive Leave (for eligible FLSA-exempt employees)Voluntary Benefits -- available at employee option and at employee expenseDeferred Compensation Plan (no employer match) IRS 457 Plan Enhanced Long Term Disability -- reduce waiting period/increase monthly benefit Additional Life Insurance -- 1 to 4 times your base annual salary for yourself and 50% of your enhanced amount for your spouse/domestic partner; and $10,000 for each child Additional Accidental Death and Dismemberment coverage for employee and family Credit Union membership Flexible Spending Accounts – Health and Dependent Care HRA Voluntary Employee Beneficiary Association (VEBA) Trust upon retirementNOTE: This is a general description of the benefits offered through employment with King County, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs or official plan documents will prevail.01Please indicate the computer applications you have used. (Check all that apply.)MS ExcelMS WordCIMS (Client Information Management System) or equivalent WIC software application.OAS Gold/Signature or other automated patient appointment management software.02Please indicate your experience providing WIC and/or Maternity Support Services/Infant Case Management services in a health care setting.NoneSome (6 months to 1 year)Considerable (1 to 2 years)Extensive (more than 2 years)03Please indicate your experience conveying nutrition health promotion information to clients from diverse backgrounds in order to make positive changes in their health behaviors.NoneSome (6 months to 1 year)Considerable (1 to 2 years)Extensive (more than 2 years)04Please indicate if you possess any of the following (check all that apply).NoneOne year or more of formal education at the post-secondary level, including basic nutrition theory and practice, human development and life sciences (will be asked to supply transcript if selected for interview).Washington State WIC Paraprofessional Competencies or equivalent from another state. (Will be asked to verify completion if selected for interview.)AA Degree in Dietetic TechnologyBS in Nutrition or other health-related field.05Please indicate language(s) spoken and/or understood other than English. If none, write "none".06Please indicate your level of fluency in the language noted above.Not applicableFormal education at the secondary or post-secondary levelNative speakerCan provide health care services in another language without an interpreter (will be asked to describe if selected for interview). Required Question