{"schemaVersion":"jobsearcher.job.v1","id":"29eaf7e58a432fb162ce3ac2","url":"https://jobsearcher.com/jobs/29eaf7e58a432fb162ce3ac2","canonicalUrl":"https://jobsearcher.com/jobs/29eaf7e58a432fb162ce3ac2","title":"Project Manager/ Operations Officer","description":"We are seeking a highly organized, systems-oriented Project Manager / Operations Officer to oversee the firm's internal operations, optimize workflows, and ensure projects move efficiently from initiation to completion. This role is responsible for designing scalable processes, implementing automation, managing our CRM, and supporting the legal team through operational excellence rather than traditional administrative support.\nKey Responsibilities\nManage and oversee day-to-day operational projects across the firm.\nDesign, document, and continuously improve internal workflows and standard operating procedures (SOPs).\nCreate templates, checklists, forms, and standardized processes to improve efficiency and consistency.\nIdentify opportunities for automation and implement tools that reduce manual work.\nManage, organize, and optimize the firm's CRM, ensuring accurate client data and workflow automation.\nTrack project timelines, deadlines, and deliverables, ensuring accountability across the team.\nCoordinate communication between attorney and clients.\nPrepare reports, dashboards, and operational metrics for management.\nConduct operational research and recommend improvements to firm processes.\nMaintain organized digital files, documentation, and knowledge management systems.\nAssist with onboarding new employees by documenting workflows and operational procedures.\nSupport executive leadership with high-level administrative and operational initiatives.\nCoordinate meetings, manage calendars when necessary, and ensure follow-up on action items.\nAssist with software implementation, and technology adoption.\nManage office operations, supplies, and administrative functions as needed.\nCoordinate internal events, trainings, and firm initiatives.\nQualifications\nExperience in operations, project management, executive operations, or a similar role.\nExperience creating and optimizing workflows, SOPs, and business processes.\nStrong knowledge of CRM platforms\nExperience implementing automations using tools\nExceptional organizational and project management skills.\nStrong analytical and problem-solving abilities with a continuous improvement mindset.\nAbility to manage multiple priorities and meet deadlines in a fast-paced environment.\nExcellent written and verbal communication skills.\nProficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace.\nExperience with project management platforms.\nHigh attention to detail and commitment to process accuracy.\nAbility to work independently while collaborating effectively with cross-functional teams.\nExperience in a legal, professional services, or consulting environment is preferred but not required.\nPlease note that this job description is not exhaustive and additional responsibilities may be assigned as needed.\nJob Type: Full-time\nPay: $13.00 - $15.00 per hour\nWork Location: In person","company":"Solid Rep","rawCompany":"solid rep","city":"Guaynabo","state":"PR","isRemote":false,"isActive":false,"createdAt":"2026-08-11T15:22:54.594Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"541110","title":"Offices of Lawyers","slug":"offices-of-lawyers"},{"code":"541199","title":"All Other Legal Services","slug":"all-other-legal-services"},{"code":"922130","title":"Legal Counsel and Prosecution","slug":"legal-counsel-and-prosecution"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Project Manager/ Operations Officer","description":"We are seeking a highly organized, systems-oriented Project Manager / Operations Officer to oversee the firm's internal operations, optimize workflows, and ensure projects move efficiently from initiation to completion. This role is responsible for designing scalable processes, implementing automation, managing our CRM, and supporting the legal team through operational excellence rather than traditional administrative support.\nKey Responsibilities\nManage and oversee day-to-day operational projects across the firm.\nDesign, document, and continuously improve internal workflows and standard operating procedures (SOPs).\nCreate templates, checklists, forms, and standardized processes to improve efficiency and consistency.\nIdentify opportunities for automation and implement tools that reduce manual work.\nManage, organize, and optimize the firm's CRM, ensuring accurate client data and workflow automation.\nTrack project timelines, deadlines, and deliverables, ensuring accountability across the team.\nCoordinate communication between attorney and clients.\nPrepare reports, dashboards, and operational metrics for management.\nConduct operational research and recommend improvements to firm processes.\nMaintain organized digital files, documentation, and knowledge management systems.\nAssist with onboarding new employees by documenting workflows and operational procedures.\nSupport executive leadership with high-level administrative and operational initiatives.\nCoordinate meetings, manage calendars when necessary, and ensure follow-up on action items.\nAssist with software implementation, and technology adoption.\nManage office operations, supplies, and administrative functions as needed.\nCoordinate internal events, trainings, and firm initiatives.\nQualifications\nExperience in operations, project management, executive operations, or a similar role.\nExperience creating and optimizing workflows, SOPs, and business processes.\nStrong knowledge of CRM platforms\nExperience implementing automations using tools\nExceptional organizational and project management skills.\nStrong analytical and problem-solving abilities with a continuous improvement mindset.\nAbility to manage multiple priorities and meet deadlines in a fast-paced environment.\nExcellent written and verbal communication skills.\nProficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace.\nExperience with project management platforms.\nHigh attention to detail and commitment to process accuracy.\nAbility to work independently while collaborating effectively with cross-functional teams.\nExperience in a legal, professional services, or consulting environment is preferred but not required.\nPlease note that this job description is not exhaustive and additional responsibilities may be assigned as needed.\nJob Type: Full-time\nPay: $13.00 - $15.00 per hour\nWork Location: In person","datePosted":"2026-08-11T15:22:54.594Z","dateModified":"2026-08-11T15:22:54.594Z","hiringOrganization":{"@type":"Organization","name":"Solid Rep","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Guaynabo","addressRegion":"PR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"29eaf7e58a432fb162ce3ac2"},"url":"https://jobsearcher.com/jobs/29eaf7e58a432fb162ce3ac2"}}