{"schemaVersion":"jobsearcher.job.v1","id":"298e6ddcd36df6187e6268ff","url":"https://jobsearcher.com/jobs/298e6ddcd36df6187e6268ff","canonicalUrl":"https://jobsearcher.com/jobs/298e6ddcd36df6187e6268ff","title":"Assistant Front Office Manager","description":"About the Property Experience an energizing Residence Inn by Marriott Berkeley. Soaring 17 stories high, this Berkeley, CA hotel features 331 suites with fully equipped kitchens, separate living spaces, and a thoughtful collection of modern amenities. We offer over 15,000 sq.ft. of flexible meeting & event space as well as a rooftop restaurant and bar with spectacular views of the San Francisco Bay Area. Located in the heart of Downtown Berkeley, half a block from Downtown Berkeley BART station and several bus routes making it simple to commute to and from your new career adventure.\nJob Responsibilities Oversees the daily front desk operations including check‑ins, check‑outs, reservations and guest inquiries.\nEnsure all front desk procedures align with hotel policies and brand standards.\nMaintain accuracy with guest records, billing and payment processing.\nOversee cash handling procedures, deposits and billing accuracy.\nCoordinate with housekeeping and maintenance teams to ensure room readiness and guest satisfaction.\nFoster a positive work environment and promote teamwork among associates.\nMonitor staff performance and provide coaching and feedback.\nRecruit, train, schedule and supervise front desk associates.\nAddress and resolve guest complaints and special requests promptly and professionally.\nQualifications Bachelor’s degree in hospitality management or related field is preferred.\n3-5 years of experience in front desk or hotel operations, with at least 1-3 years in a supervisory role.\nExperience with property management systems and hotel reservation software is preferred.\nExcellent customer service and conflict resolution abilities.\nStrong leadership, communication and problem‑solving skills.\nAbility to work flexible hours; including weekends and holidays.\nCompensation $70,000 - $75,000.\nEEO Statement Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\n\n#J-18808-Ljbffr","company":"Benchmark","rawCompany":"benchmark","city":"Berkeley","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-07-14T03:29:46.514Z","occupations":[{"code":"11-9081.00","title":"Lodging Managers","slug":"lodging-managers"},{"code":"43-4081.00","title":"Hotel, Motel, and Resort Desk Clerks","slug":"hotel-motel-and-resort-desk-clerks"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"}],"industries":[{"code":"721110","title":"Hotels (except Casino Hotels) and Motels","slug":"hotels-except-casino-hotels-and-motels"},{"code":"721199","title":"All Other Traveler Accommodation","slug":"all-other-traveler-accommodation"},{"code":"721120","title":"Casino Hotels","slug":"casino-hotels"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Assistant Front Office Manager","description":"About the Property Experience an energizing Residence Inn by Marriott Berkeley. Soaring 17 stories high, this Berkeley, CA hotel features 331 suites with fully equipped kitchens, separate living spaces, and a thoughtful collection of modern amenities. We offer over 15,000 sq.ft. of flexible meeting & event space as well as a rooftop restaurant and bar with spectacular views of the San Francisco Bay Area. Located in the heart of Downtown Berkeley, half a block from Downtown Berkeley BART station and several bus routes making it simple to commute to and from your new career adventure.\nJob Responsibilities Oversees the daily front desk operations including check‑ins, check‑outs, reservations and guest inquiries.\nEnsure all front desk procedures align with hotel policies and brand standards.\nMaintain accuracy with guest records, billing and payment processing.\nOversee cash handling procedures, deposits and billing accuracy.\nCoordinate with housekeeping and maintenance teams to ensure room readiness and guest satisfaction.\nFoster a positive work environment and promote teamwork among associates.\nMonitor staff performance and provide coaching and feedback.\nRecruit, train, schedule and supervise front desk associates.\nAddress and resolve guest complaints and special requests promptly and professionally.\nQualifications Bachelor’s degree in hospitality management or related field is preferred.\n3-5 years of experience in front desk or hotel operations, with at least 1-3 years in a supervisory role.\nExperience with property management systems and hotel reservation software is preferred.\nExcellent customer service and conflict resolution abilities.\nStrong leadership, communication and problem‑solving skills.\nAbility to work flexible hours; including weekends and holidays.\nCompensation $70,000 - $75,000.\nEEO Statement Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\n\n#J-18808-Ljbffr","datePosted":"2026-07-14T03:29:46.514Z","dateModified":"2026-07-14T03:29:46.514Z","hiringOrganization":{"@type":"Organization","name":"Benchmark","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Berkeley","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"298e6ddcd36df6187e6268ff"},"url":"https://jobsearcher.com/jobs/298e6ddcd36df6187e6268ff"}}