{"schemaVersion":"jobsearcher.job.v1","id":"28f90f4bdf981433a2c6802f","url":"https://jobsearcher.com/jobs/28f90f4bdf981433a2c6802f","canonicalUrl":"https://jobsearcher.com/jobs/28f90f4bdf981433a2c6802f","title":"Executive IT Support Technician","description":"DUTIES AND RESPONSIBILITIES (to include, but not limited to):\nExecutive Device Management: Oversee and manage all Apple devices (i.e., MacBooks, iPads, iPhones) utilized by the Executive Leadership Team, ensuring they are up-to-date, secure, and fully functional at all times.\nTechnical Support: Provide prompt, courteous, and efficient technical support for any hardware, software, or network-related issues encountered by executives. Troubleshoot and resolve problems to minimize disruptions to their workflow.\nData Security and Backup: Implement robust security measures to safeguard sensitive data on executive devices. Regularly back up critical information to prevent data loss.\nSoftware Installation and Updates: Install, update, and configure software applications needed by the Executive Leadership Team. Ensure compatibility and maintain appropriate licensing for all software.\nDevice Configuration and Customization: Customize Apple devices based on executives' preferences and needs, optimizing their usability and productivity.\nTechnology Training: Provide one-on-one or group training sessions to familiarize executives with the latest Apple technologies, software, and productivity tools.\nRemote Support: Offer remote technical support to executives when they are traveling or working from off-site locations.\nCollaboration with IT Team: Work closely with the IT team to escalate and address complex technical issues, collaborate on system upgrades, and ensure seamless integration with the company's IT infrastructure.\nCollaboration with Cyber Team: Work closely with the Cyber team to escalate and address complex security issues and ensure full compliance with company cyber policies.\nHardware Inventory and Procurement: Maintain an accurate inventory of all Apple devices assigned to the Executive Leadership Team. Assist in the procurement process for new hardware and accessories as needed.\nStay Informed on Apple Trends: Stay updated with the latest Apple product releases, features, and updates to provide proactive recommendations to the Executive Leadership Team on potential improvements.\nQUALIFICATIONS:\nProven experience as an Apple-focused IT support specialist or technician with a track record of supporting Apple devices in a professional and executive environment.\nIn-depth knowledge of macOS, iOS, and related software applications commonly used in business settings.\nFamiliarity with Apple device management tools, mobile device management (MDM) solutions, and remote support tools.\nExceptional problem-solving skills with the ability to resolve technical issues promptly and efficiently.\nExcellent communication and interpersonal skills, with the ability to interact professionally with high-level executives and handle confidential information with discretion.\nStrong organizational skills to manage multiple tasks and priorities in a fast-paced, executive-level environment.\nApple certifications such as ACMT (Apple Certified Mac Technician) or ACiT (Apple Certified iOS Technician) are a plus.","company":"Aligneddatacenters","rawCompany":"aligneddatacenters","city":"Plano","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-07-29T11:36:20.383Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"921110","title":"Executive Offices","slug":"executive-offices"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Executive IT Support Technician","description":"DUTIES AND RESPONSIBILITIES (to include, but not limited to):\nExecutive Device Management: Oversee and manage all Apple devices (i.e., MacBooks, iPads, iPhones) utilized by the Executive Leadership Team, ensuring they are up-to-date, secure, and fully functional at all times.\nTechnical Support: Provide prompt, courteous, and efficient technical support for any hardware, software, or network-related issues encountered by executives. Troubleshoot and resolve problems to minimize disruptions to their workflow.\nData Security and Backup: Implement robust security measures to safeguard sensitive data on executive devices. Regularly back up critical information to prevent data loss.\nSoftware Installation and Updates: Install, update, and configure software applications needed by the Executive Leadership Team. Ensure compatibility and maintain appropriate licensing for all software.\nDevice Configuration and Customization: Customize Apple devices based on executives' preferences and needs, optimizing their usability and productivity.\nTechnology Training: Provide one-on-one or group training sessions to familiarize executives with the latest Apple technologies, software, and productivity tools.\nRemote Support: Offer remote technical support to executives when they are traveling or working from off-site locations.\nCollaboration with IT Team: Work closely with the IT team to escalate and address complex technical issues, collaborate on system upgrades, and ensure seamless integration with the company's IT infrastructure.\nCollaboration with Cyber Team: Work closely with the Cyber team to escalate and address complex security issues and ensure full compliance with company cyber policies.\nHardware Inventory and Procurement: Maintain an accurate inventory of all Apple devices assigned to the Executive Leadership Team. Assist in the procurement process for new hardware and accessories as needed.\nStay Informed on Apple Trends: Stay updated with the latest Apple product releases, features, and updates to provide proactive recommendations to the Executive Leadership Team on potential improvements.\nQUALIFICATIONS:\nProven experience as an Apple-focused IT support specialist or technician with a track record of supporting Apple devices in a professional and executive environment.\nIn-depth knowledge of macOS, iOS, and related software applications commonly used in business settings.\nFamiliarity with Apple device management tools, mobile device management (MDM) solutions, and remote support tools.\nExceptional problem-solving skills with the ability to resolve technical issues promptly and efficiently.\nExcellent communication and interpersonal skills, with the ability to interact professionally with high-level executives and handle confidential information with discretion.\nStrong organizational skills to manage multiple tasks and priorities in a fast-paced, executive-level environment.\nApple certifications such as ACMT (Apple Certified Mac Technician) or ACiT (Apple Certified iOS Technician) are a plus.","datePosted":"2026-07-29T11:36:20.383Z","dateModified":"2026-07-29T11:36:20.383Z","hiringOrganization":{"@type":"Organization","name":"Aligneddatacenters","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Plano","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"28f90f4bdf981433a2c6802f"},"url":"https://jobsearcher.com/jobs/28f90f4bdf981433a2c6802f"}}