Accounts Receivable Credit Representative

Company DescriptionCharlie’s Produce - Who We AreCharlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie’s was founded in quality, and we are proud that it is still our focus.With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce.What We OfferAn amazing company culture!Medical/Dental/Vision on the first of the month following hire.ESOP (Profit Sharing) and 401(k).Paid vacations, paid holidays.Pre-tax commuter benefits, and onsite parking.Coverage under State Sick Leave.100% Prepaid College Tuition for employees and their dependents.Employee assistance program (EAP).Additional Compensation Details$26- $30/ hour Potential 90-day performance-based raiseYearly review with possibility of increase based on performance and tenureJob DescriptionScheduleMonday – Friday, 8am – 4:30pmThe RoleThe Accounts Receivable Credit Representative is responsible for Credit and Collection management of assigned customers. They should be comfortable working in a fast paced environment, and must be able to effectively prioritize work to maximize performance. The Credit Representative works independently, ensuring accurate and timely reconciliation and deduction analysis of assigned customers.Essential Responsibilities Include But Not Limited ToReview Aging of assigned accounts weeklyEngage in collection calls on past-due invoices as well as analyze customers from a risk standpoint and make recommendations to supervisor on all high-risk customersEnsure deductions are valid; reconcile accounts with customer regarding disputes, returns and discrepancies. Work with sales team to address customer issuesDevelop and maintain customer relationshipsProvide excellent customer serviceResearch and ensure proper documentation is obtained to adjust AR balances in a timely fashion.Prompt and professional responses to customer inquiriesInform management of delinquent AR, aged deductions, and any other significant customer issuesWork with the cash application team to ensure proper payment processing and provide back upInitiate refund process, other responsibilities as requested by supervisorComplete special projects as assignedQualificationsCollege Degree in related field and/or equivalent work experience in a similar role.Excellent communication skills.Ability to exercise sound judgement, and independent thinking.Bachelor’s Degree preferredIntermediate knowledge of MS Word/ExcelIntermediate data entry skillsExcellent written and verbal communication skillsAdditional InformationAll your information will be kept confidential according to EEO guidelines.This is a safety-sensitive position.This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.We do not provide H1-B sponsorships at this time.Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com)Charlie's Produce is an Equal Opportunity EmployerVisit our Employment Page for more details or to view our privacy center: https://www.charliesproduce.com/careers/Recruiters - DO NOT CONTACT!