{"schemaVersion":"jobsearcher.job.v1","id":"28ae4e692514229c7c8a64cb","url":"https://jobsearcher.com/jobs/28ae4e692514229c7c8a64cb","canonicalUrl":"https://jobsearcher.com/jobs/28ae4e692514229c7c8a64cb","title":"Level 2 Technical Support","description":"Job Title: Technical Support Location: New Jersey Duration: 6 - 12 Months Contract Job Description: JD USEReady is seeking for a Level II Support: Escalated technical diagnostics, advanced hardware/software support, and infrastructure assistance. Qualification: Level II Support: Advanced Technical & Infrastructure Support OS Knowledge: Troubleshooting the Windows, system logs (Event Viewer), and advanced macOS terminal commands. Infrastructure & Networking: Understanding VLANs, routing protocols, and managing network hardware like switches and access points. Server Administration: Basic experience with Windows Server (Group Policy, DNS management) and basic Linux administration. Virtualization: Familiarity with managing virtual machines in environments like VMware, Hyper-V, or cloud instances. Root Cause Analysis (RCA): The ability to look past a \"fix\" to find out why a problem keeps happening across the network. Project Management: Managing small-scale upgrades or deployments without constant supervision. Knowledge Transfer: Writing technical guides and \"Knowledge Base\" articles for Level I techs to follow. Hardware Lifecycle: Hardware troubleshooting. Software Management: Installation, configuration, and routine updates of enterprise applications. Project Support: Advanced technical assistance for site-wide deployments. Vimal Charan https://www.useready.com/ Phone: 212-400-3798 | Mob: 646-561-6839 Email:vimalc@useready.com","company":"Useready","rawCompany":"useready","city":"Woodbridge","state":"NJ","isRemote":false,"isActive":false,"createdAt":"2026-05-02T12:21:03.236Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Level 2 Technical Support","description":"Job Title: Technical Support Location: New Jersey Duration: 6 - 12 Months Contract Job Description: JD USEReady is seeking for a Level II Support: Escalated technical diagnostics, advanced hardware/software support, and infrastructure assistance. Qualification: Level II Support: Advanced Technical & Infrastructure Support OS Knowledge: Troubleshooting the Windows, system logs (Event Viewer), and advanced macOS terminal commands. Infrastructure & Networking: Understanding VLANs, routing protocols, and managing network hardware like switches and access points. Server Administration: Basic experience with Windows Server (Group Policy, DNS management) and basic Linux administration. Virtualization: Familiarity with managing virtual machines in environments like VMware, Hyper-V, or cloud instances. Root Cause Analysis (RCA): The ability to look past a \"fix\" to find out why a problem keeps happening across the network. Project Management: Managing small-scale upgrades or deployments without constant supervision. Knowledge Transfer: Writing technical guides and \"Knowledge Base\" articles for Level I techs to follow. Hardware Lifecycle: Hardware troubleshooting. Software Management: Installation, configuration, and routine updates of enterprise applications. Project Support: Advanced technical assistance for site-wide deployments. Vimal Charan https://www.useready.com/ Phone: 212-400-3798 | Mob: 646-561-6839 Email:vimalc@useready.com","datePosted":"2026-05-02T12:21:03.236Z","dateModified":"2026-05-02T12:21:03.236Z","hiringOrganization":{"@type":"Organization","name":"Useready","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Woodbridge","addressRegion":"NJ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"28ae4e692514229c7c8a64cb"},"url":"https://jobsearcher.com/jobs/28ae4e692514229c7c8a64cb"}}