Director of Family Support Services

Job Summary The Director of Family Services is responsible for the day to day operations of Family Support, Respite Services. Duties and Responsibilities E- Connotes Essential Functions. E1- Oversees day to day operations of Family Support Services. E2- Interviews, trains and evaluates all Family Support Programs. E3- Develops all program polices and procedures. E4- Provides regular Management Training and oversight for both new and experienced management staff. E5- Completes and reviews all necessary paperwork for all programs. E6- Ensures the daily operations of Free Standing Respite programs, Saturday, Recreation and Community Habilitation. E7- Ensures all billing documentation is accurate and that participants meet OPWDD eligibility requirements. E8- Ensures information in IGHL’s current billing platform is accurate and up to date for all Family Services programs. 9- Oversees the utilization of staff overtime and ensure that staff are utilized with approved staffing limits. 10- Reviews and approves actions in the HR actions system. Monitors and approves all paperwork involving transfers, promotions, warnings and evaluations. 11- Assists with writing grants for potential programs when the opportunity presents itself. 12- 24 hour on call responsibility for all the Family Support programs. 13- Enforces and adheres to all safety policies and procedures. 14- All other duties as assigned. Position Requirements and Qualifications · Bachelor’s degree in related field · Three years’ experience working with disabled population · Experience working in the Family Services Field · Supervisory experience · Excellent written, verbal and interpersonal communication skills · Proficient in Microsoft Word, Excel and UKG · Valid NYS driver’s license · Must be able to lift at least 50 lbs. The Director of Family Services agrees to uphold IGHL’s mission, emulate the values and commit to the vision. IGHL Core Values INTEGRITY: We are committed to an environment that is authentic, fair, honest and operates ethically. COMPASSION: We treat each other with kindness and empathy, lifting up and supporting one another at all times. TEAMWORK: We value collaboration, open communication, and building a supportive environment knowing together we can achieve more. INCLUSION: We embrace diversity in people, ideas, and experiences where everyone is heard, appreciated and accepted. RESPECT: We value individual experiences and feelings while treating people with kindness and dignity. VISION IGHL’s Vision is to be a Center of Excellence with state-of-the-art technologies and practices, embracing new business models and leveraging all of our resources. Our professional and competitively-compensated team members act I fidelity honoring the responsibility of providing a lifetime of support to individuals in the IGHL family. MISSION: The mission of IGHL is to provide lifetime support and innovation services for people living with intellectual and developmental disabilities. TAGLINE: Supporting people through life Job Type: Full-time Pay: $85,000.00 - $89,000.00 per year Work Location: In person