Dental Receptionist - Full Time

Join our team as a Dental Receptionist at Miramar Health Center in Kennewick, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at www.yvfwc.com to learn more about our organization. Position Highlights:$18.17 - $22.26/hour DOE with the ability to go higher for highly experienced candidatesAdditional pay for bilingual skills, paid on hours worked100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicineProfit sharing & 403(b) retirement plan availableGenerous PTO, 8 paid holidays, and much more! What You'll Do:Answer the phone, transfer calls, and take messages as needed for the clinicGreet patients and maintain the patient and visitor log. Notify the appropriate person of the patient's arrival. Provide translation services to patients as neededEnsure accurate and complete data and forms are collected for all patients. Create and maintain patient charts, register new patients, and update patient data in the computerSchedule patient appointments according to scheduling guidelines, appointment type, and time needed. Notify the appropriate Provider of all patient no-shows and cancellations. Adjust and update the schedule for cancellations, new patients, and recall appointmentsVerify patient insurance eligibility and obtain and file insurance documentation. Assist patients with questions regarding insurance plans as neededReview and respond to patient questions in person, via phone, and through patient portal systemsPerform routine billing functions such as posting patient encounters, billing insurance companies, encouraging payment, taking payments, and generating end-of-day reportsReview cash box receipts and reconcile the cash box dailyManage the referral process, working on referrals from inception through completionManage the recall process, including follow-up communication with patients for routine preventative care, treatment plan completion, and other appointments as neededEnsure that clinic-generated documents are sent to the Health Information department and that office-related clinic documents are filed in the patient's recordCreate treatment plan estimates, review estimates with the patient, and collect upfront feesPerform other duties as assigned QualificationsHigh School Diploma or General Education Diploma (GED)One year's experience in a clinic, optometry or dental office preferredSpanish Bilingual proficiency is required at level 9Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptionsAbility to interact with patients, Providers and staff in a professional mannerBasic proficiency with a variety of computer programs including Microsoft Outlook, Word and ExcelBasic knowledge of medical terminology and healthcare billing insurance preferredAbility to deliver outstanding customer service Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.